RM Capital Case Study

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Information about RM Capital Case Study

Published on February 18, 2014

Author: marketingTCC

Source: slideshare.net


A case study on how The Currency Cloud helps business's expand their offering.

James Robson RM CAPITAL CEO We set up RM Capital in 2010 as an Edinburgh based fixed income broking service. As refugees from the banking sector, we had extensive client and market relationships that we felt could be serviced better by as an independent business specializing in fixed income rather then going to a bank. As we grew, we saw an opportunity within the foreign exchange market for enhancing the service and relationships with our clients and also SME’s that were being underserviced by the existing financial sector. We were witness to the opaque and high costs of international payments our clients were being exposed to via their existing bank relationships and felt that we should do something to improve the service and pricing that they received. Having come up with a vision of a transparent and low cost FX service that would differentiate us from the majority of brokers and banks that operated within the sector, we set about the process of launching FX-Match, our international payments service. The Currency Cloud and their service has very much been an cornerstone of helping us in making our vision a reality We make transacting foreign currency transfer an easy, effortless and most of all transparent service, with no extra costs and no devious small print. The Currency Cloud and their service has very much been a cornerstone of helping us in making our vision a reality. The Currency Cloud is a licensed money services broker. The complexity and time it takes to get the right approvals for providing FX services is significant; being able to white-label The Currency Cloud’s status with the FCA, as their agent helped speed up time to market. As a result of The Currency Cloud’s managed technology solution, our company have not only enabled easier and cheaper international payments for our customers, but has re-written an otherwise unfair and outdated service model that has helped drive expansion into new markets and the acquisition of new customers. MC126 Where the banks falter with the international payments, exposing customers to painstaking processes and hefty charges that are a thorn in the side of any and all, The Currency Cloud service has helped us offer something different and refreshing. The Currency Cloud technology and team enable us rather than hinder us. By white-labeling their payments platform, we are able to provide a great online and phone based service to our customers, one that aligns with our vision of the way international payments should be. We are able to show the customer the underlying interbank market rates at the time of the transaction so they know the real cost – something that was never available before. We take care of the complexities of international payments for our customers so they don’t have to – we give them a peace of mind. In the last four years that we have been participating in the currency market, we have been proven correct – this really is a service which businesses are keen to use. Feedback from all our clients and referrals has been superb. We are glad to be working with The Currency Cloud and look forward to our future together as we continue to grow our business. WHAT THE CURRENCY CLOUD DOES FOR RM CAPITAL: °° We enabled their FX Service we help make the set-up of the service straightforward. °° We provided them with a delivery channel we provide a comprehensive managed technology platform and online international payments service that is branded in their own identity. °° We work with them to best service their customers we ensure the service their customers receive is fair, transparent and consistent. The Currency Cloud Ltd is authorized by the Financial Conduct Authority, under the Payment Services Regulations 2009 for the provision of payment services. (Registration No. 531019)

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