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Information about RIM-offshore

Published on February 21, 2014

Author: 4thdimension

Source: authorstream.com

PowerPoint Presentation: 1 www.fourdtech.com Remote Monitoring. PowerPoint Presentation: Are You? 2 A managed services provider that offers Remote Monitoring to its customers? …We have an offering for you! PowerPoint Presentation: Let us watch the blinking lights, while you manage high value service offerings 3 “A $ saved is a $ earned.” PowerPoint Presentation: Case Study. 4 Read how a Colorado based Managed Services Partner moved up the Services Value chain . PowerPoint Presentation: 5 PowerPoint Presentation: 6 PowerPoint Presentation: 7 Managed Service Provider (MSP) Fourth Dimension NOC Pro - Alert ON-Site Support by MSP PowerPoint Presentation: 8 Why Us . Experience in monitoring 5000+ devices 80+ strong Support team Operations spanning across South India and US 24 x 7 x 365 operations Over Two Decades of IT infrastructure domain experience State of the art Network operating centre (NOC) Chennai ITIL compliant, SLA driven operations CISCO ,VMware premier partner expect more PowerPoint Presentation: 9 Services. ITIL compliant & SLA driven Pro –Alert First point of contact Incident Identification Incident Escalation Pro – Manage Incident lifecycle management Problem identification Resolution & Diagnosis based on documented processes and procedures Pro – Care In – Depth Analysis Problem Management Capacity Management Change Management Disaster Recovery/ Business Continuity Periodic Root Cause Analysis (RCA) Reports PowerPoint Presentation: 10 About Us. expect more PowerPoint Presentation: 11 Partners PowerPoint Presentation: 12 Contact Us. ims@fourdtech.co.in www.fourdtech.com +919840711963

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