Published on March 3, 2014
ENG 216A Research and Information Literacy Skills Professor Susan Acampora Session 6: Library Services
Library Services We have explored: ILLiad InterLibrary Loan Email a Librarian Now let’s explore: My Library Eres - Electronic Reserves Ask Us 24/7 Chat
My Library You can get to My Library from the Library Home page:
From inside the Library Catalog
From inside Encore, the advance Catalog search engine:
MY Library Login Screen Type your name (first or last) Add barcode # without letters 26155000123456 Or your Unique ID # from IT helpdesk (Virtual Helpdesk)
View Your Library Record
You may also view your Reading History
You can search and save from here just like in the databases
To leave search mode and go back to your Patron Record, click button
View and re-search your preferred searches
ERes: Electronic Reserves ERes organizes materials your professors has placed “on reserve in the Library for you to use. These can be: Links to books in the Library Catalog Book chapters Articles Links to Web sites http://eres.cnr.edu Look up by course, instructor or department
Find and Click on Your Course Page
Access Materials Reserved For You By Your Instructor
Log in With Course Page Password and Accept Copyright Disclaimer
NOTE: Known Problem
Find Assignment #6
Try it! Go to http://eres.cnr.edu Search by my name: acampora Click on RILSA – Eng 216A Log in and accept copyright disclaimer Find and click on Assignment 6 This is your homework!
Session 6 Assignment Create a well-constructed research question. You may use one that you created for your thesis in class. Write it below: Either from the floating chat box on the Library Home page or using the Chat Qwidget from within an Ebscohost database such as Academic Search Premier, ask your question using Ask Us 24/7 chat service. Be sure to include your email address so you can receive your follow-up chat transcript. Print out and attach your chat transcript to this page to hand in next week.
CHAT WITH A LIBRARIAN Access: 24/7 Manned by librarians nationwide They have access to Gill Library Web site You will receive a transcript If they cannot help you, they can send the chat session to Gill Librarians for follow-up
ASK US 24-7 Chat
The Chat Form:
Things to remember: Enter the information requested on the right hand side Compatible with Internet Explorer, Mozilla Firefox, Chrome or Safari, You must have session cookies enabled. It is best to include a working Email Address a complete transcript, including all links to Web sites visited will be emailed to you. Not Compatible with Opera, and AOL’s. Librarians can answer reference questions and provide brief information about your local library. The normal session is less than 15 minutes. The librarian can either give you the answer, or show you how to find it.
You will be asked to verify you are not a Web Bot or Spammer
Chat Widgets are embedded in Ebscohost databases
Session Guidelines Do not try to bookmark (add to favorites) or print anything during the session! You may become disconnected. Chatting Librarians may send you a web page. It will appear on your screen next to your chat script. There are forward, back and refresh buttons within the software’s shared webpage frame that you can use. If you provided an email address you will receive a chat transcript with links your librarian provided If you must open a second browser for any reason while connected, please use the “start” menu or taskbar shortcut, not control “n” or File “new”. If you do so, you will crash.
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