Published on March 16, 2014
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RETROSPECTIVES: How (and Why) to Not Hate Them Hala Saleh Agile Coach, Product Manager, Entrepreneur http://www.halasaleh.com @HalaSaleh1
Who Am I? • Hala Saleh • CSM , CSP (as of last Tuesday!), PMP • History/Evolution: Developer -> QA Engineer -> Project Manager -> Agile Coach/ Consultant • Today: Co-Founder: NomNomFinder.com, Director of Product at Rentler.com, involved in Utah startup scene • Passionate about agile because of my belief in the power of agile values to transform the way we live and work! © 2014 Hala Saleh www.halasaleh.com
What is a Retrospective? © 2014 Hala Saleh www.halasaleh.com
Retrospectives: Then and Now q Historically: Post-Mortems - Share your experience with post-mortems! Describe them. What happens afterwards? q Used to be done at the end of a long-term project. Issues: - Team frequently disperses afterwards - No opportunity for real improvement q Nowadays: Usually done at the end of a “sprint” or iteration, especially in agile organizations q Some teams are making retrospectives an ongoing activity © 2014 Hala Saleh www.halasaleh.com
© 2014 Hala Saleh www.halasaleh.com If you could implement only ONE thing from agile methodologies, it should be #retrospec;ves.
• Who has participated in a retrospective or post- mortem? • Who participates in retrospectives on a regular basis? Split into groups of 4 – 5 people: – should have at least 1 person who has participated in retrospectives in each group Let’s Explore © 2014 Hala Saleh www.halasaleh.com
In your groups, discuss the following questions (5 minutes): 1. What do you like about retrospectives, or what are some potential advantages? 2. What do you NOT like about retrospectives, or what are some potential disadvantages? Keeping it Real © 2014 Hala Saleh www.halasaleh.com
What do you like about retrospectives, or what are some potential advantages? • Safe place to implement changes • Retrospective activities (like drawing – ways to think outside of the normal paradigm) • Talking about things that might need to change in process • Seeing a change implemented Retrospectives: The Good © 2014 Hala Saleh www.halasaleh.com
• When done frequently, can expose problems before they become deep-seated issues • Team interaction • Openness • “We can do it” attitude Retrospectives: The Good Crowd-Sourced (Twitter, F2F): © 2014 Hala Saleh www.halasaleh.com
What do you NOT like about retrospectives, or what are some potential disadvantages? • Sometimes hard to get participation • People come with complaints but no ideas on how to change • Another meeting • Fels like baggage is being brought up every time Retrospectives: The Bad (& the Ugly) © 2014 Hala Saleh www.halasaleh.com
Retrospectives: The Bad (& the Ugly) Crowd-Sourced (Twitter, F2F): • Feels like a critical environment – Fix: Frequency to feel more comfortable • The information gathered is almost always forgotten/ignored – Fix: Treat action items as regular tasks that go in your backlog – Focus on 1 – 2 items that the team agrees on • Blame/fingerpointing – Fix: Setting retrospective rules ahead of time © 2014 Hala Saleh www.halasaleh.com
Retrospectives: The 5 Whys • Why retrospect? – Retrospection = Analysis • Why analyze? – Analysis = Understanding • Why understand? – Understanding = Improvement • Why improve? – Improvement = Growth • Why grow? – Growth = So many things! (Let’s check the next slide) © 2014 Hala Saleh www.halasaleh.com
Retrospectives: Growth = ? • Growth = – Achievement – Novelty – Excitement – Motivation – FUN. • And at the end of the day, if you aren’t having fun, then you aren’t going to stick around. © 2014 Hala Saleh www.halasaleh.com
Retrospectives and YOU If retrospectives can help create an environment where you are motivated, learning, improving, and having fun: • What do you think now about your role in retrospectives? • How do you feel about whether retrospectives are successful and achieve their goals? © 2014 Hala Saleh www.halasaleh.com
• Retrospectives can come in different shapes and sizes • Encourage your team/ facilitator to change it up • Stagnation = the kiss of death Retrospectives: Some flavors © 2014 Hala Saleh www.halasaleh.com
• What went well? • What didn’t go well? • What can we change/ Action items (a.k.a HCWMWDGWGWNT*)? Retrospectives: Standard Edition * How Can We Make What Didn’t Go Well Go Well Next Time © 2014 Hala Saleh www.halasaleh.com
• Data Gathering: – List the main events/highlights of the last iteration • Data Analysis: – Which of the events were highs? Why? – Which of the events were lows? Why? Why? Why? Why? Why? (i.e. 5 Whys to get to Root Cause). Let’s try! • Root Cause -> Action Items: – Now that we know root cause: What can be done to avoid repeating the lows? Retrospectives: Standard Edition+ © 2014 Hala Saleh www.halasaleh.com
© 2014 Hala Saleh www.halasaleh.com Starfish Retrospectives: An Example
• Allow people to go mark certain dates on the timeline to show when something happened that had an impact on them • Discuss the different events and have people explain what the impact was on them personally and on the team • Ask the team to come up with solutions to the most commonly mentioned events • Team picks 1 – 2 action items to include in next iteration Retrospective Timeline © 2014 Hala Saleh www.halasaleh.com
Your Favorite Retrospective? © 2014 Hala Saleh www.halasaleh.com
• Set Retrospective Rules – Frequency (Experiment with this!) – Who Facilitates – End Result • Gather Data • Acknowledge the Positive • Focus on 1 – 2 Challenges/Issues to Discuss – Team should vote/agree on what they are most motivated to work on • Action Plan Your Action Items – Include them in your requirements, tasks, backlog the same as any other task – Include in your next iteration’s planning – Include in your next iteration’s review Retrospectives: Framework for Success © 2014 Hala Saleh www.halasaleh.com
Resources & Tools • Agile Retrospectives: Making Good Teams Great (Esther Derby & Diana Larsen) • Esther Derby’s blog: http://www.estherderby.com/ category/reading/_retrospectives • Retrospective cookies: (weisbart.com/cookies) • retrospectivewiki.org © 2014 Hala Saleh www.halasaleh.com
© 2014 Hala Saleh www.halasaleh.com • TODAY: Make a difference in your team/org’s retrospectives! • Send the following: (Note: Find me at firstname.lastname@example.org or @HalaSaleh1, ping me TODAY and I will send this to you! I will also include you in a drawing for 1 of 2 prizes: Agile Retrospectives book and a box of Retrospective fortune cookies!) Dear Project Manager/Scrum Master/Team/Person who facilitates retrospectives (or should), Today, I became a believer in the power of retrospectives. There is so much growth and learning we can achieve together as a team! I am happy to share some of what I’ve learned and some ideas I got from the session I attended. One example is generating concrete action items that get included in our planning and development cycles, and are treated the same as any other development task! I look forward to contributing to making our retrospectives a success. Retrospectives: Your Task
• Ben Linders (@BenLinders) • Matt McMurry (@mcmurrym) • Samantha Laing (@samlaing) • Karen Greaves (@karen_greaves) • John Miller (@agileschools) • Syednazirrazik (@joesat) Thanks to the following RetroRockstars (for answering my Twitter request) © 2014 Hala Saleh www.halasaleh.com
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Topic: Retrospectives: How (and Why) to Not Hate Them Speaker: Hala Saleh “If you could adopt only one practice from agile methodologies, it should be
RETROSPECTIVES: How (and Why) to Not Hate Them Hala Saleh Agile Coach, Product Manager, Entrepreneur http://www.halasaleh.com @HalaSaleh1. ... Describe ...
... to keep doing retrospectives? Agile retrospectives help teams ... job so why do we need ... not getting doable actions out of them, ...
The thing is: I may not have focused something really ... why and how to do it, plus some ... People HATE retrospectives, your job is to make ...
So retrospectives… ceremony or sensation? ... hated them. Why should I tell people how I feel? If I want to keep my feelings to myself and not tell my ...
Maybe the more interesting examination is why do they NOT want ... they forget why they’re doing them in ... a team be Scrum without retrospectives?
Retrospectives. Why Tobe Hooper’s Invaders ... Most of them have come out in recent ... A lot of fans hate it for its lack of Michael Myers and ...
... Seven Secrets of Highly Effective Retrospectives that ... Effective Retrospectives that will make them more ... why: Agile without retrospectives.
The 'Retrospective Prime Directive' is a practice used by many teams ... If you’re not familiar with retrospectives, ... Why not? Why is ...