Published on March 13, 2014
R E TA I L S E N S E T H E R E P U TA T I O N G A P C R E A T E S VA L U E Training Sense Reputation Sense Your Professional Reputation™ T H E R E WAY S T O O U T B E H AV E Y O U R C O M P E T I T O R S
T H E R E P U TAT I O N G A P C R E AT E S VA L U E There is to much focus on external reputation The internal reputation is of much more value Aligning how customers and employees feel about the company is not optimal. If you don't trust your employees, your customers won't trust you. Good external reputation is of high importance however not enough. IMD – www.imd.org The biggest threat are not your competitors but lack of pride and poor self image. How much trust do your employees hold on your corporate brand? Companies with a good internal reputation are more likely to offer good service, compared to those with a poor internal reputation.
S T O R I E S A R E T H E K E Y RETAILSENSE ﬁnds stories that matters, it reveals the reputation gap, it visualize what your organization is really good at and where your true potential lies. It discover hidden opportunities, patterns, trends and risks. RETAILSENSE helps focusing your resources where you can truly out behave your competitors.
By analyzing the reputation of the manager, one visualizes the potential, creates expectation and sees which pitfalls to avoid. It is crucial for the modern leader, manager and professional to be aware of himself, since the element that closes the deal one´s reputation Your Professional Reputation™ is a method developed by Per Frykman and Karin Sandin http://yourprofessionalreputation.com M A N A G E R S W I T H R E P U TAT I O N
T R A I N I N G S E N S E Real live sales t r a i n i n g & customer approach modules- REPUTATIONSENSE data can be transformed into real live sales training & customer approach modules. These are executed on location, involving the staff whose frontline- sale, attitude & story doing needs to be proﬁled and carried out for real.
P R O C E S S S R E P U TAT I O N S E N S E Y O U R P R O F E S S I O N A L R E P U TAT I O N ™ O R G A N I Z AT I O NS E T U P C O L L E C T I N G D ATA A N A LY S I S C O L L E C T I N G D ATA A N A LY S I S D E C I S I O N S T O R I E S M A R K E T I N G Y O U R N E X T B I G T H I N G N O T T O D O L I S T H O W T O U S E I N D I V I D U A L AWA R E N E S S T R A I N I N G S E N S E E X T R O V E RT G R O U P D Y N A M I C R E P U TAT I O N T R A I N I N G S E N S E
“With his brilliant combination from arts, business and contemporary tools Peter moves forward with his high dedication to solving business needs." My reputation tag line”. Peter Vikström T: +45 26211367 firstname.lastname@example.org www.vikstroem.com “I help managers navigate in an changing and ever more complex reality – where protecting and improving your reputation is crucial to succeed.” Christian Munch Svendsen T: +45 41610753 email@example.com www.comun.ch I help you to transform your communication strategy into a powerful, interaction dialog. Through awareness, I utilize the daily work sales processes to a customer approach -& salestraining. Ulla Søe Martin T: +45 29295009 Ulla@soeemartin.dk www.soeemartin.dk
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Retail Sense is a marketing communications solutions group with over 30 years experience.
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