Resonant Leadership

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Information about Resonant Leadership
Spiritual-Inspirational

Published on October 14, 2008

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Resonant Leadership:Inspiring Us and Developing Others to Be Our Best : Resonant Leadership:Inspiring Us and Developing Others to Be Our Best Richard E. Boyatzis, PhD Professor Weatherhead School of Management Case Western Reserve University Cleveland, OH richard.boyatzis@case.edu IPMA-HR Chicago, October 2, 2007 Slide 2: through resonance with others through our emotions GREAT LEADERS MOVE US Slide 3: Exercise Think of a leader for whom or with whom you worked- one that brought out the best in you, one that you would gladly work with or for again. Think of a leader for whom or with whom you worked- one that you try to avoid, left you wishing for more, would help your organization more by working for a competitor. When you were around them, what did they say or do? How did they make you and others feel? © Richard E. Boyatzis and Annie McKee, 2005. Slide 4: Is a relationship Is a resonant relationship Being in tune with or on the same wavelength as the others Leadership What we know about great leaders : They are attuned: mind, body, heart and spirit. They inspire through hope and vision. They spread compassion. They create resonance. What we know about great leaders © Richard E. Boyatzis and Annie McKee, 2005. Slide 6: Overall Emotional Tone Positive Negative Yes Resonant Demagogue Leader In Touch With No Clueless Dissonant Leader Leader The Third Dimension: Mindfulness © Richard E. Boyatzis and Annie McKee, 2005. Resonant Leadership : Resonant Leadership Common Sense NOT Common Practice We Feel Before We Think and the Power of Neurogenesis : We Feel Before We Think and the Power of Neurogenesis Amygdala, Thalamus, Limbic Brain Prefrontal Area © Richard E. Boyatzis and Annie McKee, 2005. Emotions are contagious : Emotions are contagious The brain has an ‘open loop’ system We are ‘wired’ to pick up subtle clues from one another Resonance is contagious…so is dissonance Exercise : Exercise The Sacrifice Syndrome : The Sacrifice Syndrome © Richard E. Boyatzis and Annie McKee, 2005. Dissonance is the default : Dissonance is the default Secret feelings that things are not ‘right’ and that we are unhappy Denial: life becomes mechanical, meaningless and detached from our dreams Negative self-talk A sense that we must ‘settle’ We justify our behavior and blame others ‘Act out’ at home or at work © Richard E. Boyatzis and Annie McKee, 2005. The cycle of sacrifice and renewal : The cycle of sacrifice and renewal © Richard E. Boyatzis and Annie McKee, 2005. Renewal: Engaging the parasympathetic nervous system : Renewal: Engaging the parasympathetic nervous system © Richard E. Boyatzis and Annie McKee, 2005. Good Leadership Begins with Emotional Intelligence : Good Leadership Begins with Emotional Intelligence Social Awareness Self- Awareness Relationship Management Self- Management Positive impacton othersandaction Slide 16: Financial Impact of Competencies Demonstrated By Senior Partners of a Multi-national Consulting Firm [Boyatzis 2006] © Richard E. Boyatzis, 2000. Senior Partners who averaged 19 years with the firm, and 10 years in management. Self-Management Cluster: Achievement Orientation, Initiative, etc. Self-Regulation Cluster: Self-control, Adaptability, etc. Relationship Management and Social Awareness Cluster: Empathy, Networking, Developing Others, etc. Cognitive Abilities Cluster: Systems Thinking, Pattern Recognition, etc. Slide 17: Annualized Operating Profit for Senior Partners ABOVE versus BELOW the Tipping Point Slide 18: How do you develop leadership resonance? How do you develop great leaders? © Richard E. Boyatzis and Annie McKee, 2005. Slide 19: Relationships Build Leadership Who helped you? Think back over your life and career. Who were the people who helped you develop the most? What did they do and how did it make you feel? © Richard E. Boyatzis, 2001. Slide 20: The Ideal Self The Real Self My Learning Agenda: building on strengths while reducing Gaps Gaps: where my Ideal Self and Real Self are Different Strengths: where my Ideal Self and Real Self are Similar Experimenting as a Leader Practicing being a Leader Trusting Relationships that help, support, and encourage each step in the process Boyatzis’ Intentional Change Theory/Model (1970, 1999, 2000, 2005) [the theory formerly known as Self-Directed Learning Model ] © Richard E. Boyatzis, 2001. Slide 21: The Ideal Self The Real Self Gaps: where my Ideal Self and Real Self are Different Strengths: where my Ideal Self and Real Self are Similar Trusting Relationships that help, support, and encourage each step in the process Boyatzis’ Intentional Change Theory (1970, 1999,2000,2005) © Richard E. Boyatzis, 2003. Two Attractors Slide 22: © Richard E. Boyatzis, 2003. TWO ATTRACTORS Positive Emotional Negative Emotional Attractor Attractor PSNS arousal SNS arousal Left Prefrontal Cortex Right Prefrontal Cortex Ideal Self Real Self/Social Self Strengths Gaps/Weaknesses Future Present Hope Fear Possibilities Problems Optimism Pessimism Learning Agenda & Goals Performance Improvement Plan/ Development Plan Slide 23: © Richard E. Boyatzis, 2003. Fractals, Scales, or Multiple Levels of Intentional Behavior Change or SDL Individual Dyad Team, Family, Coalition Organization Community Country, Culture Globe Slide 24: © Richard E. Boyatzis, 2003. Fractals and Multi-Levels of Intentional Change Individual Dyad Team, Family, Coalition Organization Community Country, Culture Globe Leadership First degree Interaction: Leadership Second degree interaction: Resonant Relationships Third degree interaction: Reference/Identity Groups Slide 25: How do you develop leadership resonance? through Compassion COMPASSION : COMPASSION An Experience Care and concern Empathy—true understanding of others’ experience A willingness to act on the care and the understanding in support of others Slide 27: How do you develop leadership resonance? through Hope and Mindfulness HOPE : HOPE An experience: An image of a better and feasible future Optimism The belief that you can make it happen Slide 29: The Ideal Self Trusting Relationships that help, support, and encourage each step in the process Boyatzis’ Intentional Change Theory (1970, 1999,2000,2005) © Richard E. Boyatzis, 2001. The Motivation To Change: Finding their passion and dreams Breaking from the Ought Self The ideal self ... : Catching Your Dreams and Engaging Your Passion The power of positive imaging & visioning Thinking in the Left Prefrontal Cortex But we often skip over formulating the Ideal Self image in development or education and become anesthetized to our own ideal and dreams. We cannot inspire this passion in others without engaging it ourselves The ideal self ... © Richard E. Boyatzis, 2000. Parts of “Pedra Filosofal” by Antonio Gedeão : Eles não sabem que o sonho é uma constante da vida… Eles não sabem que o sonho é vinho, é espuma, é fermento, bichinho álacre e sedento, de focinho pontiagudo, que fossa através de tudo num perpétuo movimento. Eles não sabem que o sonho é tela, é cor, é pincel… Eles não sabem, nem sonham que o sonho comanda a vida o mundo pula e avança como bola colorida entre as mãos de uma criança. Parts of “Pedra Filosofal” by Antonio Gedeão An individual exercise/reflection : List “27 things I’d like to do or experience before I die.” If you won the super lottery, and received 50 million dollars after tax, how would your life and work change? NETCAM: If you were living your ideal life in 2020, what would a NETCAM show as it recorded the next week of your life? An individual exercise/reflection © Richard E. Boyatzis, 2000. Slide 33: Developing a Personal Vision My Ideal Life and Work in 7-10 years What will I be doing? Where will I be? Who will I be with? What will my work and life be? What will I be? Slide 34: The Ideal Self Personal Vision Ideal Self Hope Optimism Feasibility Self-efficacy Image of a Desired Future Core Identity Dreams, aspirations, fantasies Values & Philosophy Calling, Purpose Passion Life/career stage, cycle © Richard E. Boyatzis, 2004. Develop by Richard E. Boyatzis and Klio Akrivou-Napersky. Slide 35: How do you develop leadership resonance? through Mindfulness, Hope and Compassion MINDFULNESS : MINDFULNESS A state of being: awake, aware, attending and attuned— to ourselves, to other people, and to the world around us. The Leader’s Challenge : The Leader’s Challenge Manage the Cycle of Sacrifice and Renewal through Mindfulness, Hope and Compassion © Richard E. Boyatzis and Annie McKee, 2005. Are YOU a resonant leader? : Are YOU a resonant leader? Are you inspirational? Do you create a positive, hopeful emotional tone? Are you in touch with others? Do you know what is on people’s hearts and minds? Do you experience and demonstrate compassion? Are you mindful—authentic and in tune with yourself, others, and the environment? © Richard E. Boyatzis and Annie McKee, 2005. Slide 39: We do not want to be bored or live routine lives- nor do those working with us. It is a waste of human talent, spirit, and potential. Remember the Moment Living Your Passion – Inspiring Others © Richard E. Boyatzis, 2000. References : References Al’Absi, Mustafa; Hugdahl, Kenneth; Lovallo, William: “Adrencortical Responses and Altered Working Memory Performance,” Psychophysiology 39 (2002): 182-192 Alvarez-Buylla, Arturo; Temple, Sally” “Stem Cells in the Developing and Adult Nervous System,” Journal of Neurobiology 36, (1998): 105-110 Argyris, Chris: Strategy, Change and Defensive Routines (Boston, MA: Pitman Publishing, 1985) Ballou, R., Bowers, D., Boyatzis, R.E., and , D.A. (1999). Fellowship in lifelong learning: An executive development program for advanced professionals,” Journal of Management Education, 23(4), 338-354. Boyatzis, R.E. (1982). The competent manager: A model for effective performance. New York: John Wiley & Sons. Boyatzis, R.E., (2001) How and why individuals are able to develop emotional intelligence. In C. Cherniss and D. Goleman (eds.). The emotionally intelligent workplace. San Francisco: Jossey-Bass. 209-233. Boyatzis, R.E. (in press). Intentional Change Theory from a complexity perspective. Journal of Management Development. Boyatzis, R.E. & Akrivou-Naperksy, K. (in press). “The Ideal Self as a Driver of Change”. Journal of Management Development Boyatzis, Richard; McKee, Annie (2005). Resonant Leadership: Renewing Yourself and Connecting with Others through Mindfulness, Hope, and Compassion. Boston: Harvard Business School Press. Boyatzis, Richard; McKee, Annie; Goleman, Daniel: “Reawakening Your Passion for Work”, Harvard Business Review. April 2002. Boyatzis, R.E., Howard, A., Rapisarda, B., & Taylor, S.N. (2004). Coaching can work, but doesn’t always. People Management, March 11 Boyatzis, R.E., & Sala, F. (2004). Assessing emotional intelligence competencies. In Glenn Geher (ed.), The Measurement of Emotional Intelligence, Hauppauge, NY: Nova Science Publishers. Boyatzis, R.E., Stubbs, E. & Taylor, S.N. (2002). Learning cognitive and emotional intelligence competencies through graduate management education. Academy of Management Learning & Education. 1(2). 150-162. References : References Boyatzis, R.E., Cowen, S. S., and Kolb, D.A. (eds.) (1995). Innovating in professional education: Steps on a journey from teaching to learning. San Francisco: Jossey-Bass. Boyatzis, R.E., Goleman, D., and Rhee, K. (2000). Clustering Competence in Emotional intelligence: Insights form the Emotional Competence Inventory (ECI), In R. Bar-On and J.D.A. Parker (eds.). Handbook of Emotional Intelligence . San Francisco: Jossey-Bass. 343-362. Boyatzis, Richard; Smith, Melvin; Tresser, Nancy: (in press) “Sustaining Leadership Effectiveness through Coaching and Compassion: It’s Not What You Think.” Academy of Management Learning and Education. Cherniss, C. and Adler, M.(2000). Promoting emotional intelligence in organizations: Make training in emotional intelligence effective . Washington D.C.: American Society of Training and Development. Davidson, R.J.,, Jackson, D.C., & Kalin, N.H. (2000). Emotion, plasticity, context, and regulation: Perspectives from affective neuroscience. Psychological Bulletin. 126(6). 890-909. Dickerson, Sally, S.; Kemeny, Margaret: “Acute Stressors and Cortisol Responses: A Theoretical Integration and Synthesis of Laboratory Research,: Psychological Bulletin 130, no 3 (2004): 355-391 Elkman, Paul: “Should We Call It Expression or Communication?” in Innovation in Social Science Research 10, (1997): 333-334 Elkman, Paul: Emotions Revealed: Recognizing Faces and Feelings to Improve Communication and Emotional Life (New York: Henry Holt, 2004) Elkman, Paul; Campos, Joseph, J.; Davidson, Richard, J.; DeWaals, Frans: Emotions Inside Out, Volume 1000. (New York: Annals of the NY Academy of Sciences, 2003) Erikson, P.S., Perfilieva, E., Bjork-Eriksson, T., Alborn, A-M, Nordburg, C., Peterson, D.A., Gage, F.H. (1998). Neurogenesis in the adult human hippocampus. Nature Medicine. (4)11, 1313-1317. Fontana, Alan, F.; Rosenberg, Roberta L.; Marcus, Jonathan, L.; Kerns, Robert D.: “Type A Behavior Pattern, Inhibited Power Motivation, and Activity Inhibition,” in Journal of Personality and Social Psychology 52, (1987): 177-183 References : References Forgas, Joseph, R.: “Affective Influences on Attitudes and Judgments”: in the Handbook of Affective Sciences, eds. Richard Davidson, Klaus R. Sherer, and H. Hill Goldsmith (Oxford: University Press, 2003): 563-573 Goleman, D. (1995). Emotional intelligence. New York: Bantam Books. Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books. Goleman, Daniel. Destructive Emotions: A Scientific Dialogue with the Dalai Lama. New York: Bantam Doubleday, 2003. Goleman, Daniel; Boyatzis, Richard; McKee, Annie: “Primal Leadership: The Hidden Driver of Great Performance”, Harvard Business Review. December 2001. Goleman, Daniel; Boyatzis, Richard; McKee, Annie. Primal Leadership: Realizing the Importance of Emotional Intelligence (aka The New Leader). Boston, Harvard Business School Press, 2002. Gottman, John; Levenson, Robert; Woodlin, Erica: “Facial Expressions During Marital Conflict,: in Journal of Family Communication 1, (2001): 37-57 Hamm, Alfonzo, O.; Schupp, Harald, T.,: Weike, Almut, I.: “Motivational Organization of Emotions: Automatic Changes, Cortical Responses, and Reflex Modulation,: in the Handbook of Effective Sciences, eds. Richard Davidson, Klaus R. Sherer, and H. Hill Goldsmith (Oxford: University Press, 2003): 187-211 Hatfield, E., Cacioppo, J.T., and Rapson, R.L. (1994). Emotional contagion. New York: Cambridge University Press. Jemmott, III, John, B.: “Psychosocial Stress, Social Motives and Disease Susceptibility,” (Ph.D. Dissertation, Harvard University, Cambridge, MA 1982) Kolb, D.A., and Boyatzis, R.E. (1970). Goal-setting and self-directed behaviour change. Human Relations, 23(5), 439-457. LeDoux, J. (1996). The emotional brain: The mysterious underpinnings of emotional life. NY: Touchstone Books. Lewis, Thomas; Amini, Fari; Lannon, Richard: A General Theory of Love (New York: Randon House, 2000). References : References McClelland, David: Power: The Inner Experience (NY: Irvington Press, 1975) McClelland, D.C. (1985). Human motivation. Glenview, IL: Scott, Foresman. McClelland, D.C. (1998). Identifying competencies with Behavioral Event interviews. Psychological Science. 9(5), Spencer, L.M.Jr. and Spencer, S.M. 1993. Competence at work: Models for superior performance. New York: John Wiley & Sons. Sanfey, Alan; Riling, James; Aronson, Jessica; Nystrom, Leigh; Cohen, Jonathon; “The Neural Basis of Economic Decision-making in the Ultimatum Game in Science 300 no. 5626 (2003): 1755-1758 Segerstom, Suzanne; Miller, Gregory: “Psychological Stress and the Human Immune System: A Meta-analytic Study of 30 Years of Inquiry,” Psychological Bulletin 130, no. 4 (2004): 601-630 Strazdins, Lyndall; “Emotional work and emotional contagion,” in Emotions in the Workplaces: Research, Theory and Practice, eds. Neal Ashkanasy, Wilfred Zerbe and Charmine Hartel (Westport, CT: Quorum Books): 232-250 Wagner, Nadia; Fieldman, George; and Hussey, Trevor: “The Effect on Ambulatory Blood Pressure of Working Under Favorably and Unfavorable Perceived Supervisors,” in Occupational Environmental Medicine 60 (2004: 468-474) Wheeler, J.A. 1998. Organizational and environmental supports and opportunities for self-directed learning following graduate education. An unpublished doctoral dissertation. Case Western Reserve University.

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