Repairs & Maintenance (from The Complete Guide to Shopping Center Management, 5/e)

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Information about Repairs & Maintenance (from The Complete Guide to Shopping Center...
Real Estate

Published on February 23, 2014

Author: VendomeRealEstateMedia

Source: slideshare.net

Description

From The Complete Guide to Shopping Center Management, 5/e--Chapter 21: Repairs & Maintenance

When a tenant reports a problem in its space that needs repair—say, a leaky ceiling or lack of heat—you will want to respond within a reasonable amount of time.

This Chapter Includes: Four Steps to Follow:
1. Check Lease
2. Give Oral Response Immediately
3. Keep Records
4. Send Letter Confirming Oral Response
Also Included Are: A Model Letter: Send Tenant Letter Confirming Your Assurance to Make Repairs; A Repair Tracking Form; A Model Letter: Get Tough with Tenant that Will Not Give You Access; and more.

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