Published on January 2, 2014
Qualities FOOD SERVER By: Ms. Lorraine Anoran
1. Be well groomed and personable.
2. Be alert and competent He/she must know the service procedure. He/she must anticipate the needs of the guest to be able to render prompt service.
3. Have good guest relations.
4. Be a good team player.
“Every guests wants to feel welcome the moment he/she enters a dining room.”
1. Be sure to know what food items are on the menu. 2. Present the menu to the guest in a way that the guest could easily open and read the contents. 3. Give the guest enough time to read the menu folder and make a choice.
4. Talk orders systematically. 5. Give suggestions when guests ask for assistance or when the opportunity arises. 6. Summarize all orders before leaving the guests. 7. Do not attempt to memorize orders and do away with paper and pen. 8. Never argue with the guests.
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