Qantas and virgin Australia lessons learned as a passenger

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Information about Qantas and virgin Australia lessons learned as a passenger
Business & Mgmt

Published on March 8, 2014

Author: independentinspections

Source: slideshare.net

Description

After looking at the latest head lines about the Qantas sale act and how it is being hamstrung in not being able to compete on a level playing field with virgin, I find it frustrating that this is getting the headlines over the running of the country.
 
The negative profit of both companies is a concern and a downward spiral on who can last the longest is not a clever move. Customer service and to get a decent flight out of Canberra is frustrating in operating a business and meetings can only start at 12.00 from the lack of flights.

Qantas and Virgin Australia Lessons Learned as a Passenger Page  1

lessons learned as a passenger. After looking at the latest head lines about the Qantas sale act and how it is being hamstrung in not being able to compete on a level playing field with virgin, I find it frustrating that this is getting the headlines over the running of the country. The negative profit of both companies is a concern and a downward spiral on who can last the longest is not a clever move. Customer service and to get a decent flight out of Canberra is frustrating in operating a business and meetings can only start at 12.00 from the lack of flights. Page  2

lessons learned as a passenger. Flying on the Brisbane to Sydney run encounters constant delays in flights and arrival times, that causes a impact on our business operations. We try to fly Qantas as much as possible with flights, but this is getting less frequent. Recent incident on two planes on the tarmac under tow have highlighted the risk management of the airline and the operations as showing cracks. I feel if this keeps going, then we will have another Ansett collapse on our hands again. Page  3

Independent Inspections /FWR Group Pty Ltd Independent Inspections Pty Ltd www.iigi.com.au www.fwrgroup.com.au www.independentcertification.com.au Mr. Peter Greenham Qualifications: - Diploma of Civil Engineering - Associate Diploma of Laboratory Operations - Diploma of Quality Management - Diploma of Business - Lead Environmental Auditor - Diploma of workplace training and Assessment - NATA Assessor Page  4 Your Auditors and Trainers P: 1300 857 149 F: 1300 857 150 Team Mr. Sydney Lue M: 0423 234 245 admin@iigi.com.au Mr. Peter Greenham M: 0402259479 peter@iigi.com.au

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