Project Portfolio Management with Kanban in an international company

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Information about Project Portfolio Management with Kanban in an international company

Published on June 11, 2019

Author: jlsoria

Source: slideshare.net

1. ContinuousImprovement Manager Project Portfolio Management with Kanban In An International Company JOSELUISSORIA

2. EURONET WORLDWIDE,INC. (NASDAQ:EEFT) ✓ EFT processes transactions for a network of 40,354 ATMs and approximately 276,000 EFT POS terminals worldwide ✓ Currently provides payments software solutions to customers in 53 countries ✓ Owner of the largest independent shared ATM network in India ✓ C2C and B2B money transfer services; network of 377,000 locations in 155 countries ✓ Global network of money transfer, bill payment and currency exchange services ✓ Has grown operating income at 40% compounded annualized rate since 2010 ✓ Global electronic payment and distribution network with 719,000 POS terminals across 334,000 retailer locations, with services in 44 countries ✓ Full-service provider of gift cards, prepaid mobile, closed loop cards, payment transactions, e-commerce and corporate incentives EFT Processing Money Transfer Segment Payments & Prepaid

3. ABOUTUS We are Ria, a leading, cross-border money transfer company, subsidiary of Euronet Worldwide (NASDAQ: EEFT), and part of an industry that moves nearly $600 billioneach year. Ria exists thanks to the dreams of the 250 million international migrants that have left their homes in search of something more. We provide a secure, reliable and affordable way for them to send money home to their loved ones via cash pick up, bank deposit, and online as a convenient alternative to traditional banking services.

4. GLOBAL STORES Italy Chile Spain Canada United Kingdom Australia

5. OURGLOBALFOOTPRINT 377,000 LOCATIONS IN 155 COUNTRIES I 25 LICENSED MONEY TRANSFER COUNTRIES I 99 MONEY TRANSFER-ORIGINATING COUNTRIES Customer service centers in: USA, Spain, El Salvador, Chile, India, Senegal, Malaysia and Bangladesh 85,200+ locations 88 stores 63,600+ locations 206 stores 30,200+ locations 190,600+ locations 74 stores

6. MONEYTRANSFERTRANSACTIONMODEL Sender Beneficiary

7. MONEYTRANSFERTRANSACTIONMODEL Sender Beneficiary

8. MONEYTRANSFERTRANSACTIONMODEL DISTRIBUTION NETWORK +361,000 LOCATIONS IN 149 COUNTRIES Sender Point of Sale Beneficiary Payout Retailers: Independent and Chains Retailers: Independent and ChainsBanks Post Offices Banks Post Offices ATMS Own Stores Digital Services Authorized Agents Home Delivery Mobile Wallet Cash Pick Up Bank Deposit

9. OURGLOBALFOOTPRINT 377,000 LOCATIONS IN 155 COUNTRIES I 25 LICENSED MONEY TRANSFER COUNTRIES I 99 MONEY TRANSFER-ORIGINATING COUNTRIES Customer service centers in: USA, Spain, El Salvador, Chile, India, Senegal, Malaysia and Bangladesh 85,200+ locations 88 stores 63,600+ locations 206 stores 30,200+ locations 190,600+ locations 74 stores

10. OURGLOBALFOOTPRINT

11. TEAMKANBAN

12. FEATUREFACTORY John Cutler: 12 signs you’re working in a Feature Factory https://hackernoon.com/12-signs-youre-working-in-a-feature-factory-44a5b938d6a2

13. FEATUREFACTORY(PORTFOLIOLEVEL) • No connection to core metrics • Velocity and output as key performance indicator • Mismatch between prioritization rigor (deciding what gets worked on) and validation rigor (deciding if it was, in fact, the right thing to work on) • Roadmaps show a list of features, not areas of focus and/or outcomes • Once work is “done”, the team moves immediately on to the next “project”, leaving no time to iterate based on qualitative and quantitative data • Team is not directly involvedin research, problem exploration, or experimentation and validation • Chasing upfront revenue. Features are implemented to close new deals John Cutler: 12 signs you’re working in a Feature Factory https://hackernoon.com/12-signs-youre-working-in-a-feature-factory-44a5b938d6a2

14. UPSTREAMKANBAN/ CUSTOMERKANBAN https://leankanban.com/upstream/

15. https://leankanban.com/upstream/

16. BUSINESSAGILITY Customer Kanban (including Upstream Kanban) • Flow of demand with customer pull • Flow unit is requests • Measured by Customer Lead Time • Implemented through CONWIP & Minimal options limit • Collaboration between customer and team in co- creation System Kanban • Flow of work with worker pull • Flow unit is work items • Measured by System Lead Time • Implemented through WIP limit • Collaboration within team to deliver a service and improve its fitness-for- purpose https://leankanban.com/upstream/

17. https://leankanban.com/upstream/

18. https://leankanban.com/upstream/

19. END-TO-ENDWORKFLOW Business need or new ideas Legal or compliance Projects generation Service1 Service2 Servicen NewService Affect o/ Create Features (SCRs /PBIs) Implementation Operation Support & Maintenance Projectmonitor & tracking

20. BOARD& VIEWS Executive approval pending Technical review pending Ready for dev. Analysis & design Need more infoNew idea Approved Dev. In progress Closed New idea Need more info Executive approval pending Approved Need more info Executive approval pending Approved Approved Technical review pending Ready for dev. Analysis & design Dev. In progress Closed Closed Closed In Progress In Progress Request Requester View Executive View Team View

21. BOARD& VIEWS Executive approval pending Technical review pending Ready for dev. Analysis & design Need more infoNew idea Approved Dev. In progress Closed New idea Need more info Executive approval pending Approved Need more info Executive approval pending Approved Approved Technical review pending Ready for dev. Analysis & design Dev. In progress Closed Closed Closed In Progress In Progress Request Requester View Executive View Team View

22. BOARD& VIEWS Executive approval pending Technical review pending Ready for dev. Analysis & design Need more infoNew idea Approved Dev. In progress ClosedRequest

23. Upstream Downstream

24. CREATINGOPTIONS

25. CREATINGOPTIONS

26. BUSINESSAGILITY Customer Kanban (including Upstream Kanban) • Flow of demand with customer pull • Flow unit is requests • Measured by Customer Lead Time • Implemented through CONWIP & Minimal options limit • Collaboration between customer and team in co- creation System Kanban • Flow of work with worker pull • Flow unit is work items • Measured by System Lead Time • Implemented through WIP limit • Collaboration within team to deliver a service and improve its fitness-for- purpose https://leankanban.com/upstream/

27. THANKYOU! https://www.riafinancial.com https://corporate.riafinancial.com/work-with-us jsoriat@riafinancial.com @jlsoriat https://www.linkedin.com/in/jlsoria/ Get the slides: https://www.slideshare.net/jlsoria/presentations

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