Published on December 20, 2016
1. RAMKUMAR NARAYANAN
2. •FIERCE COMPETITION •UNCERTAIN GROWTH ENVIRONMENT •DISRUPTIVE TRENDS
3. •GROWING CUSTOMER & REV METRICS •COMPETITION AT BAY •BANDWIDTH TO EXPERIMENT BEYOND CORE
4. •COMPLACENCY •LACK OF INVESTMENTS IN THE FUTURE •TRACKING VANITY METRICS •LOSING FOCUS ON ”A” TALENT
5. •CUSTOMER OBSESSION NON-NEGOTIABLE •FOCUS ON SHORT, MEDIUM & LONG TERM •DISRUPT YOUR SELF •PRIORITIZE CONTINUOUSLY
6. •INTENSE COMPETITION •BURNING FINANCES •TALENT ATTRITION
7. •ANALYSIS PARALYSIS •SACRIFICING LONG TERM FOR SHORT TERM •CUSTOMER FOCUS BECOMES A CASUALTY •NON-INCLUSIVE TOP DOWN DECISION MAKING
8. •CUSTOMER OBSESSION NON-NEGOTIABLE •FOCUS ON ”TRUE METRICS” NOT VANITY •TRUST YOUR SENIOR STAFF – EMPOWER •COMMUNICATE WITH URGENCY & OPENNESS
9. • ADAPTABLE • GREAT COMMUNICATOR • CRITICAL THINKER • SUPERLATIVE LISTENER • DERIVES INSIGHTS FROM DATA • COURAGEOUS
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