Published on June 4, 2016
1. Operations Management, Avantages and Challenges By: S.M. Al Shahriar ID:120304790
2. Definition of Operation Management Set of activities that creates value in the form of goods and services by transforming input into output. Set of activities are design, direction, and control of process that transforming input(raw materials) into product(finished goods)/service for external & internal customers
3. Operation Management as Process Operation Management deal with PROCESS that produce “Goods” & “Service”
4. Operation Management as Process PROCESS should be design with according to customer “Needs” and “Wants” Customer Internal External
5. Value Chain Management It is about management of “value added activities” in the whole supply chain (supply chain management) Process must add value to their customers Activities that are necessary for adding values
6. Advantages of Operation Management To assess possible outcomes for the company. To contribute the success of an organization To achieve unique competitive advantages To increases productivity To reduce cost of production To develop product/service’s quality/ performance
7. Trends & Challenges in managing operation Productivity Global competition Technologies changes Environmental issues Ethical Diversity
8. Trends & Challenges in managing operation “5 Competitive Forces that Shape Strategy”
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