Pink Think Tank 2014 reporting back

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Information about Pink Think Tank 2014 reporting back

Published on February 18, 2014

Author: twohills



At the Pink Elephant ITSM Conference for 2014 we locked 8 ITSM "thinkers" in a room for a day to consider a problem: increasing complexity of multi-supplier IT value streams.
We tasked them with coming up with pragmatic actionable advice.
This is the result. Well, this is a summary. Watch out for white papers, discussions, a web presence fro sharing and dialog, and other outcomes from this highly successful one-day session. There may be more.

Pink Elephant’s Pink Think Tank Pink Elephant – Leading The Way In IT Management Best Practices

The Pink Think Tank  Topic: Increasing multi-supplier value streams  Objective: pragmatic actionable advice <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 2

Introducing the PTT members <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 3

Problem  The squeeze  Everything is changing  Multi-supplier  SI, MSI, SIAM…  Complexity  You are not ready Mainstreaming of IT into business Pressure Traditional IT function Pressure Supplier-driven commoditization <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 4

Trends  As commoditization increases, the traditional IT role moves to service providers  Anything that doesn’t demonstrate differentiating value is a candidate for externalization  Suppliers will develop service solutions, and tools to support them, that an individual organization cannot do on its own  Evolving nature of multi-supplier will drive changes to how IT is organized and managed <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 6

Solution Statement             Corporate governance Know your business Operating model Core Changed priorities Supplier Management Complexity Balance Strategic services Strategic suppliers Cost and agility Change the way people work Trusted advisor <Insert presentation title> Innovation Commoditization © Pink Elephant, <year>. All Rights Reserved. 7

Further findings, further development <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 8

Options  Do nothing  Wait until something happens  Start this Monday <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 9

Monday – What Are You Going To Do About This?  Understand how your services are adding value to the organization  How will the evolving nature of a multi-sourcing environment change my role or job in the future?  Understand what you can do, and set priorities  For Supplier Management  Discover your existing practices to manage contracts and suppliers  Inventory existing contracts, ownership and relationships  Map the contracts to business outcomes and/or SLA  Evaluate existing supplier management capabilities and skills  Reprioritize Supplier Management, Portfolio Management, BRM  Get help <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved.

Panel discussion on Wednesday  Questions and discussion: #pinktt <Insert presentation title> © Pink Elephant, <year>. All Rights Reserved. 11

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