Pikas Asist2007 PIM Senior Engineers Final

50 %
50 %
Information about Pikas Asist2007 PIM Senior Engineers Final

Published on October 23, 2007

Author: cpikas

Source: slideshare.net

Description

Paper presentation given at ASIST2007. Paper itself available 01/22/2008 or via e-mail to first 10 requesters.

Personal Information Management Strategies and Tactics Used by Senior Engineers Christina K. Pikas [email_address] University of Maryland College of Information Studies ASIS&T 2007, Milwaukee, WI

Problem We have limited information on how engineers keep personal, work-related files What is the in the engineers’ personal files? How is this information organized? How does this inform the design of systems?

We have limited information on how engineers keep personal, work-related files

What is the in the engineers’ personal files?

How is this information organized?

How does this inform the design of systems?

Agenda Methods Results Implications for system design

Methods

Results

Implications for system design

Methods Qualitative methods in order to obtain rich, process-related information Responsive, semi-structured interviews 11 broad questions Audio taped & transcribed Purposeful participant selection Variety of specialties and academic backgrounds Have been at current workplace at least 10 years Working as engineers

Qualitative methods in order to obtain rich, process-related information

Responsive, semi-structured interviews

11 broad questions

Audio taped & transcribed

Purposeful participant selection

Variety of specialties and academic backgrounds

Have been at current workplace at least 10 years

Working as engineers

Analysis Cross-case constant comparison method to develop codes, integrate categories, and define themes Member checks for internal validity

Cross-case constant comparison method to develop codes, integrate categories, and define themes

Member checks for internal validity

Results Data in three different stages: Raw data exported from experimental equipment Processed data in some stage of analysis Analyzed data published in reports Information in several different formats: Their own published work Literature E-mail Networks of experts

Data in three different stages:

Raw data exported from experimental equipment

Processed data in some stage of analysis

Analyzed data published in reports

Information in several different formats:

Their own published work

Literature

E-mail

Networks of experts

Overarching Themes Organization and Retrieval Un-organized Aspects Information Keeping and Preservation Use of Specialized Tools

Organization and Retrieval

Un-organized Aspects

Information Keeping and Preservation

Use of Specialized Tools

1. Organization and Retrieval 1.1 Memory Association with time or place In lieu of organization scheme

1.1 Memory

Association with time or place

In lieu of organization scheme

1. Organization and Retrieval 1.2 Journaling over time Participants maintained chronological collections over time Linked print and online information, meetings and readings

1.2 Journaling over time

Participants maintained chronological collections over time

Linked print and online information, meetings and readings

1. Organization and Retrieval 1.3 Commenting software for retrieval and reuse Annotation of software for unpacking data and running models Similar to practices of software engineers

1.3 Commenting software for retrieval and reuse

Annotation of software for unpacking data and running models

Similar to practices of software engineers

1. Organization and Retrieval 1.4 Writing to remember, reporting to retrieve Participant reported using technical reports and formal write-ups for archival purposes Well typically, the best way to do that is you keep raw data…[y]ou keep it on disk or you print it out or whatever. But, you also write about it. You document it. You write a report, you write a paper or you write something and that becomes your archival reference… (A; 9:16)

1.4 Writing to remember, reporting to retrieve

Participant reported using technical reports and formal write-ups for archival purposes

1. Organization and Retrieval 1.5 Specific file organization: Personal Handbooks Participants created their own handbooks from information gathered over time I’ve got oceanographic tables , I’ve got figures from satellite images , I’ve got wire gauge tables , I’ve got conductivity of metals , I’ve got reactivity of alkalis , whatever I’m working on gets put in to this book. It’s usually a Xerox of a page that goes into a plastic holder … instead of pulling out my CRC handbook and finding the section in a 300 page book, I’ll Xerox the 4 pages and put them in a book. Then when I want to do a circuit analysis , I just pull that book out, and there I’ve got my LaPlace transforms . (C; 37:11)

1.5 Specific file organization: Personal Handbooks

Participants created their own handbooks from information gathered over time

1. Organization and Retrieval 1.6 Specific file organization: Technology and project files Files are organized into project-related files and technology-related files

1.6 Specific file organization: Technology and project files

Files are organized into project-related files and technology-related files

1.7 Seeking information from people: Maintaining a collection of experts Participants viewed their network as an asset Networks are carefully cultivated and maintained 1. Organization and Retrieval

1.7 Seeking information from people: Maintaining a collection of experts

Participants viewed their network as an asset

Networks are carefully cultivated and maintained

2.1 Organized messes Mismatch between elaborate organization schemes and messy desks 2. Un-organized Aspects “ you go into a person’s office and you know if the desk is cluttered, the person is a worker. If the desk is pristine… well then… they’re not as productive” (C; 34:9)

2.1 Organized messes

Mismatch between elaborate organization schemes and messy desks

2. Unorganized Aspects 2.2 E-mail, the overlooked collection E-mail collections are not fully exploited for PIM purposes.

2.2 E-mail, the overlooked collection

E-mail collections are not fully exploited for PIM purposes.

2. Unorganized Aspects 2.3 No bibliography manager databases Participants did not report using a citation manager (e.g., End Note or BibTeX)

2.3 No bibliography manager databases

Participants did not report using a citation manager (e.g., End Note or BibTeX)

3. Information Keeping and Preservation 3.1 The nitty gritty is lost Decisions not to retain working documents, exploratory analysis, if-then analysis, or back-of-the-envelope calculations “ the day to day scribbley note stuff that you use just to keep the work going – most of that will get tossed” (B; 20:22)

3.1 The nitty gritty is lost

Decisions not to retain working documents, exploratory analysis, if-then analysis, or back-of-the-envelope calculations

3. Information Keeping and Preservation 3.2 The engineer provides the best preservation Personal responsibility for data retention and preservation … if you’re going to put everything on the computer you have to be careful to back everything up… I maintain three computers... I know the lab does backups on the hard drive, but I also do backups of the hard drive on CDs and of all the documents and data files and those types of things so and I probably do that every six months… Having binders though, those are more permanent unless there’s a fire or something which is extremely rare. You have records of that data. (D; 19:15)

3.2 The engineer provides the best preservation

Personal responsibility for data retention and preservation

4. Use of specialized tools 4.1 Software, whatever works Use of office productivity software in place of specialized high-end engineering and analysis software. To me it’s a fantastic tool, I love Excel, I do all kinds of things in Excel. It’s got great math functions behind it. It doesn’t have a bad graphics package if everything is 2D…Only rare occasions have I used Matlab. One time I was doing a lot of 3-dimensional surfaces and something like Excel can’t do it. (A; 24:10)

4.1 Software, whatever works

Use of office productivity software in place of specialized high-end engineering and analysis software.

What’s New Many of these results are unsurprising Interesting results: Personal Handbooks Writing to remember, reporting to retrieve How can information systems incorporate these findings to better support senior engineers?

Many of these results are unsurprising

Interesting results:

Personal Handbooks

Writing to remember, reporting to retrieve

How can information systems incorporate these findings to better support senior engineers?

Implications for System Design Personal Handbook Information System Writing to Remember using blogging software Better support for engineers’ use of advanced functions of existing tools

Personal Handbook Information System

Writing to Remember using blogging software

Better support for engineers’ use of advanced functions of existing tools

A Personal Handbook Information System A new tool that would enable the user to: Cut a chapter, table, equation, or data Maintain a personal workspace with collections or arrangements of clippings Make annotations Assign keywords for retrieval Search or browse the clippings Port equations, data, and citations to word processing and analysis programs

A new tool that would enable the user to:

Cut a chapter, table, equation, or data

Maintain a personal workspace with collections or arrangements of clippings

Make annotations

Assign keywords for retrieval

Search or browse the clippings

Port equations, data, and citations to word processing and analysis programs

A Personal Handbook Information System (cont.) The system should: Retain citations and links to the original source Notify the user if the original source is updated Be web-based Allow the user to share or keep the handbooks private Allow the user to review information offline Ebrary tools do some of this (www.ebrary.com)

The system should:

Retain citations and links to the original source

Notify the user if the original source is updated

Be web-based

Allow the user to share or keep the handbooks private

Allow the user to review information offline

Ebrary tools do some of this (www.ebrary.com)

Writing to Remember Engineers could write in smaller increments using blogging software Timeline arrangement fits with information retrieval methods for personal information Date/time stamps and hyperlinking add context The full content is searchable Tags and categories provide subject access Information is posted smaller chunks Less daunting than preparing a formal report Allows information sharing and serendipitous finds

Engineers could write in smaller increments using blogging software

Timeline arrangement fits with information retrieval methods for personal information

Date/time stamps and hyperlinking add context

The full content is searchable

Tags and categories provide subject access

Information is posted smaller chunks

Less daunting than preparing a formal report

Allows information sharing and serendipitous finds

Software, Whatever Works Encourage the use of a citation manager Better bridging software to assist moving graphics from the advanced engineering software into word processing software Individualized support from IT

Encourage the use of a citation manager

Better bridging software to assist moving graphics from the advanced engineering software into word processing software

Individualized support from IT

Take Home Messages Ethnographic studies can lead to useful ideas for system design to support engineers’ tasks It remains valuable and important to build on information behavior research to design and build PIM systems

Ethnographic studies can lead to useful ideas for system design to support engineers’ tasks

It remains valuable and important to build on information behavior research to design and build PIM systems

Add a comment

Related presentations

Related pages

Personal Information Management Strategies and Tactics ...

Personal Information Management Strategies and Tactics used by Senior Engineers Christina K. Pikas ... Final Pikas PIM Senior Engineers ASIST 2007.doc
Read more

Personal Information Management Strategies and Tactics ...

This paper reports the results of an exploratory qualitative study of how senior engineers ... Final_Pikas_PIM_Senior_Engineers ... PIM, engineers: ...
Read more

Personal Information Management Strategies and Tactics ...

Page 1. Personal Information Management Strategies and Tactics used by Senior Engineers Christina K. Pikas University of Maryland College of Information ...
Read more

Personal Information Management Strategies and Tactics ...

Personal Information Management Strategies and Tactics Used by Senior Engineers Author: Pikas ... PIM; Engineers. Full ... Final_Pikas_PIM_Seni
Read more

Phil of the Future - Wikipedia, the free encyclopedia

Phil of the Future is an American ... / 8th (season 2) grader at H.G. Wells Junior/Senior High. Pim is a mischievous ... He was an engineer ...
Read more

Mario Lemieux - Wikipedia, the free encyclopedia

Mario Lemieux, OC, CQ ... and the final game for the 2005-2006 Penguins. ... Senior totals 31 18 24 42 12; NHL All-Star Games. Year
Read more

Download torrents, Download torrent, torrent tracker

Toggle navigation SlowTorrent.com. ... 2015 science engineering 720p 1080p x264 Documentary mvgroup drama action Bluray 2lions-team Movie share hotpena ...
Read more

PJM - Home

PJM is a regional transmission organization (RTO) ... Regulation Market Issues Senior Task Force. Demand Response Subcommittee Meeting 4.14.2016.
Read more

TRANSIT-Informationsseite: www.denic.de

TRANSIT-Informationsseite. Die aufgerufene Domain ist derzeit nicht erreichbar. Der Domaininhaber bzw. der administrative Ansprechpartner ist bereits über ...
Read more