Published on March 11, 2014
CONTACT CENTER KPO BPO TECHNICAL SUPPORT SOCIAL MEDIA SOFTWARE SERVICES A n O v e r v i e w
Member of GTEC Accreditations Corporate Member of (IACC) Corporate Member of STPI Member of NASSCOM
• E-Commerce • Retail • Healthcare • Telecom • Software • Dairy & Farming • Pharmaceuticals • Logistics Our Industry Focus
Voice Support Inbound services Outbound services Email/Chat Support Social Media Support Contact Centre
IP Camera Support Hardware Technical Support Software Technical Support Support Technical Support
Business Process Outsourcing Data Entry Accounting Data Management Order Processing
Knowledge Process Outsourcing Order Management Configuration Management Process Consulting
Social Media Marketing Online Branding Social Media Analysis Platform Management
Web Development and Design Software Development iPhone Application Development Quality Analysis and Testing Software Services
Infrastructure & Technology
Two Tier Power Back Up System offering 100% Uptime High Speed Internet Leased Line with Twin Back Up Connection Cutting Edge Firewall Protected Network Domain State of the Art Telephony System Phykon
Latest Monitoring and Reporting Software Satellite offices in multiple locations for redundancy and immediate expansion Priority in space allocation in Technopark and other spaces in the purview of the State Government Phykon
Technology features Operates 24/7 Communication State-of-the-Art Telephony Asterisk Servers Blended Architecture for Inbound and Outbound Calls Smart Predictive Dialing Geographically Diverse DID(Direct Inward Dialing) numbers Remote monitoring and Extensions Remote Barging Call Queuing Customizable Interactive Voice Response Systems Smart Call Monitoring and Quality Control Customized Voice Mail Boxes
Security Restricted Program and Network Access State-of-the-Art Network Security Systems Cutting Edge Firewalled Domain Control Systems Scalable Theft Prevention System- 3 Levels of Network Security Top of the line and Updated Antivirus and Anti-malware Software RFID Key Card Entry Gadget Free Zone (Phones, PDAs, USBs, CDs) 24/7 Surveillance 24/7 Security Personnel
One of the Largest IT Parks in Asia Spread over 300 Acres Over 4,000,000 Sq.Ft 30,000 IT Professionals Own Internal Power Distribution System 24x7x365 Guaranteed Power Supply Proximity to the City and Airport Location: Technopark
Human resource pool Trivandrum The Capital of The Most Literate State in India Over 20 Higher Education Technical Institutions More than 15 Arts and Science Colleges Creates over 50000 Graduates Annually One of the Highest Percentage of English Using Population in India
Contact Prathish Vijay CEO firstname.lastname@example.org Phone: +91 9947769452 L-11, Thejaswini, Technopark, Trivandrum 695081
13. Two Tier Power Back Up System offering 100% Uptime High Speed Internet Leased Line with Twin Back Up Connection Cutting Edge Firewall Protected Network ...
Phykon solutions profile2014. by aju-thomas. on Jul 14, 2015. Report Category: Documents
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