# Performance complexity revisited

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Published on March 4, 2014

Author: hudali15

Source: slideshare.net

## Description

Coupling performance models opens our eyes to new dimensions of the complexity of performance

Performance Complexity Revisited Performance Complexity Revisited Ali Anani, PhD

Simple shape to understand

Still simple enough

Getting complicated

Four pendulums in the Quadrant Center on Control Center on Change Creativity Efﬁciency Degree of Flexibility Effectiveness Internal centerExternal Center

Effectiveness Creativity Flexibility Efﬁciency Imagine the performance pendulum moving with the four “magnets” of performance on the table Performance pendulum

Effectiveness Creativity Flexibility Efﬁciency In a magnetic pendulum If the movement is so large that the ball can get outside the inﬂuence of the magnets, the resulting movement will look irregular. Performance pendulum http://simple.wikipedia.org/wiki/Magnetic_pendulum

Effectiveness Creativity Flexibility Efﬁciency In a magnetic pendulum If one or more of the magnets is weak or virtually absent the pendulum may swing easier outside the “control” of the magnets Performance pendulum

The pendulum would best swing within the boundary of the sweet zone EfﬁciencSweet Zone Effectiveness

Creative ideas may eventually disrupt societies Effectiveness Creativity Flexibility Efﬁciency Performance pendulum

Or, it might be the death of the creativity Ridiculing and doubting intentions Loss of self-conﬁdence Disengaging Loss of effective communication Few accept new ideas “magnet”

Contribution by: David Navarro The yellow zone is what I understand you call the sweet zone. If one or more of the magnets are too far away from the center of the cone, or company's mission, the yellow zone could go out of company's boundaries, the base of the cone. Only when the ball is perfectly balanced, immovable at the center of the company's mission, because all the forces are in balance, a company is able to take the next step upwards. Otherwise, you are going to bang in the walls

Performance linked to three forces From To As the beneﬁt appears

Performance = Desirability *Ability* Organizational Support Ability Performance DesirabilitySupport

Create positive environment so that the two performance graphs get enhanced Ability Performance DesirabilitySupport Effectiveness Creativity Flexibility Efﬁciency Performance pendulum

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