Published on February 16, 2014
People Management: Need for a Paradigm Shift Tathagat Varma, VP, Strategic Process Innova2ons and HR, 7 Innova2on Labs
Are you pu)ng a man on moon?
How many employees are engaged at work? Gallup State of the Global Workforce 2013
What is Engagement? h=p://www.halogensoCware.com/blog/the-‐dollars-‐and-‐sense-‐of-‐employee-‐engagement
Engagement Cycle h=p://www.bpanz.com/page/Services/Employee_Engagement_Model/
Disengagement Cycle h=p://www.bpanz.com/page/Services/Employee_Engagement_Model/
Key Drivers of Employee Engagement Rela%onship with immediate supervisor Pride in working for the company h=p://www.dalecarnegie.com/assets/1/7/driveengagement_101612_wp.pdf Belief in senior leadership
What can you do? h=p://businessjournal.gallup.com/content/26755/strengths-‐next-‐generaSon.aspx
Working remotely is good for business!
How does Hierarchy Impact?
Tall vs. Flat
The Corporate La)ce – Cathleen Benko and Molly Anderson
How about Career Path?
Horizontal Career Path h=p://us.whirlpoolcareers.com/CAREER-‐DEVELOPMENT/mapping-‐out-‐your-‐career.aspx
Cross-functional Career Path h=p://us.whirlpoolcareers.com/CAREER-‐DEVELOPMENT/mapping-‐out-‐your-‐career.aspx
Ladder vs. Lattice h=p://www.deloi=e.com/view/en_US/us/Insights/Browse-‐by-‐Content-‐Type/deloi=e-‐review/e207a920f718d210VgnVCM2000001b56f00aRCRD.htm
The Corporate La)ce – Cathleen Benko and Molly Anderson
Career Lattice h=p://hrweb.berkeley.edu/learning/career-‐development/self-‐assessment/career-‐direcSon
From ‘employees’ to…
Why do people volunteer? Achievement RecogniSon and feedback Personal growth Giving something back Bringing about social change Family Ses Friendship & support Feeling of belonging Help others Make a diﬀerence Find purpose Enjoy a meaningful conversaSon Connect with your community Feel involved Contribute to a cause you care about Use your skills in a producSve way Develop new skills Meet new people Explore new areas of interest Impress your mom (my personal favorite!) Expand your horizons Get out of the house Make new friends Strengthen your resume Feel be=er about yourself Feel needed Share a skill Get to know a community Demonstrate commitment to a cause/belief Gain leadership skills Act out a fantasy Do your civic duty Pressure from a friend or relaSve SaSsfacSon from accomplishment Keep busy Repay a debt Donate your professional skills Because there is no one else to do it To have an impact Learn something new Freedom of schedule Help a friend or relaSve For escape To become an “insider” Guilt Be challenged Be a watchdog Feel proud Make new friends Explore a career Help someone Therapy Do something diﬀerent from your job For fun! For religious reasons Earn academic credit Keep skills alive Because an agency is geographically close An excuse to do what you love Be able to criScize Assure Progress Feel good Be part of a team Gain status Test yourself Build your resume To be an agent of change Personal experience with problem, illness, or cause To stand up and be counted Because you were asked! h=p://volunteermaine.org/blog/why-‐do-‐people-‐volunteer
7 Traits of Amazing Volunteers Results-‐driven Passionate professionalism CollaboraSve tribal mindset Make no excuses Constant champions Energizers It’s a match h=p://www.forbes.com/sites/michaellindenmayer/2013/06/03/7-‐traits-‐of-‐amazing-‐volunteers/
Conclusions Engagement is perhaps the single-most important x-factor Reduce hierarchy so that people can get stuff done! Let people build their careers on their own… with your support If we can help employees become ‘volunteers’, work will become a vocation!
References • • • • • • • • • • • • h=p://www.kernsanalysis.com/sjsu/ise250/history.htm h=p://www.accel-‐team.com/moSvaSon/hawthorne_03.html h=ps://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs h=p://en.wikipedia.org/wiki/Hawthorne_eﬀect h=p://en.wikipedia.org/wiki/George_Elton_Mayo h=p://en.wikipedia.org/wiki/Fordism h=p://www.aon.com/apac/human-‐resources/thought-‐leadership/talent-‐ organizaSon/APAC%20Trend%20Employee%20Engagement/2013-‐ APAC_Trend_Engagement.jsp h=p://www.forbes.com/sites/alanhall/2013/03/11/im-‐ou=a-‐here-‐why-‐2-‐million-‐ americans-‐quit-‐every-‐month-‐and-‐5-‐steps-‐to-‐turn-‐the-‐epidemic-‐around/ h=p://blogs.hbr.org/2013/07/disengaged-‐employees-‐do-‐someth/ h=p://www.justrabbits.com/rabbit-‐hierarchy.html h=p://holacracy.org/blog/whats-‐wrong-‐with-‐your-‐organizaSonal-‐structure h=p://www.inc.com/peter-‐economy/7-‐steps-‐engaged-‐employees.html
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