Published on June 19, 2016
1. 5. READING TO DO How we read procedures Photo source: Unsplash (Thong Vo)
2. Copyright © Concept Editing 2015 When people want information about how to do their jobs, they look for it, interpret it, and apply it . This type of reading is called reading to do. It occurs because people want to do something. When a person reads a procedure, they are reading to do. Photo source: Unsplash (Joanne Boj)
3. Copyright © Concept Editing 2015 This type of reading is different to the reading we do in school or university where people read or study a text book to learn. This type of reading is called reading to learn. Photo source: Unsplash (Poodar Chu)
4. 19 June 2016 People who read to do, read in a particular way. They do not read from beginning to end. They do not study documents. They look for signposts and patterns that help them decide what and how much to read They scan and browse looking for important information. Photo source: Unsplash (Photostockeditor) Photo source: Unsplash (Ashim D’Silva)
5. Photo source: Unsplash (Sonja Langford) People who read to do are busy. May not be motivated to read. Have little time to read. They just want to get the job done.
6. Photo source: Unsplash (Chris Leggatt) They don’t want to read unclear, rambling information. They are impatient. They want information that is easy to read. Scannable. Focused on their needs and tasks.
7. ABOUT me www.joannesorensen.com People tell me that they want their procedures to support people’s performance; so I help them. I help people when their procedures don’t work. I write procedures for people who want to reduce the challenges and error traps associated with procedure use. I edit procedures against standards, programs, and best practices. I take a risk and research-based approach and I base my recommendations on industry standards and best practices. I coach and mentor people who have other jobs (people who are not professional writers) and help them improve their procedure development and writing skills. I develop formats for procedures that provide structure for writers and readers. I also develop style guides to support standardisation and consistency of procedure content. I review and analyse procedural practices programs. I give advice to leadership teams about how procedural practices can be improved and integrated with governance, improvement, and compliance programs. Read more of my ideas at: Web: www.conceptediting.com.au Blog: www.joannesorensen.com
8. Connect with me Web page: www.conceptediting.com.au Blog: www.joannesorensen.com Email: email@example.com au.linkedin.com/in/joannesorensen SESSION 6: READING IS VOLUNTARY Ready to view the next set of slides?