Organization Development 7 Tips to Think Like a CEO slideshare

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Information about Organization Development 7 Tips to Think Like a CEO slideshare
Business & Mgmt

Published on February 15, 2014

Author: ChuckFeltz



How HR and OD can become more relevant by thinking from the perspective of the CEO

Enhancing Organization Development’s Value 7 Tips On Thinking Like a CEO Twitter: @chuckfeltz

#1 Know the Strategy  What do we mean?  Have a framework and USE it  The Big 4

“Competitive strategy is about being different. The essence of strategy is choosing to perform activities differently or perform different activities than rivals.” Michael Porter Harvard Business School

Strategic Churn Next silver bullet Cost of Apathy failed strategy Disengagement Destroys Confidence Energy Sapping

#2 How we make money  Language of business  Cash, revenue, margin, ROA  Stakeholder expectations

Questions to answer  Sales during last year  Are you growing; where; is it enough  What is profit margin; is it enough  Compare to competitors  ROA: what is it is your cash increasing or decreasing  Market share: going up or down

#3 Urgency  Issue: What happens when going as fast as you can isn’t fast enough”  CEO: “Why don’t they get it”  82% feel like teams not going fast enough/working on wrong stuff  CEO gets performance review every quarter  Clear communication

#4 Relevance Do You Matter (on what matters?)

Do You Matter ?

The Relevance Gap Your organization’s direction “You WILL NOT bend your clients back to you; you must bend to them to increase your relevance” Your clients’ direction

If you matter in these areas, you will have an invitation to sit at your client’s strategic table and distance yourself from your competition.

Drivers of Irrelevance Cultural Arrogance Experts in what used to work Disruptive Competition “Deaf Ear”: Changes in buyer behavior Make and Sell vs. Sense and Respond

“You can’t achieve distinct competitive advantage and relevance from things you do reasonably well most of the time”

If you don’t, you will be relegated to the frustrating world of self-imposed sameness; Where companies are forced to distinguish themselves on price, accelerating their path toward commoditization.

The intentional positioning of people and resources toward a clear and compelling outcome that establishes context for all behavior and decision making.

There is nothing more powerful than a team of employees laser focused on a clear and compelling vision.

#5 Alignment  Clarity of end state  Communication strategy  Strategy dilution

#6 Competition  Distance  Disruption  Commoditization  What’s next?

#7 Customer Experience  Consistency/Repeatability  Quality  Competitive advantage  Theme

Enhancing Organization Development’s Value 7 Tips On Thinking Like a CEO Twitter: @chuckfeltz

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