online shopping

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Information about online shopping

Published on September 29, 2011

Author: nazishverteji


Online Shopping Shop Smart, Stay Safe: Online Shopping Shop Smart, Stay Safe A Presentation by: Imran Ali (FA10-MB-0188) Sahrish Karim (FA09-MB-0171) Nazish Verteji (FA10-MB-0033) Overview: Overview Term “Online Shopping” Online Shopping Process Why Shop Online ? Advantages Disadvantages 3. Tips for Protecting Yourself 4. Popular Online Shopping Sites eBay Amazon Online Shopping: Online Shopping Online shopping is the process whereby consumers directly buy goods or services from a seller in real-time, without an intermediary service, over the Internet. Online Shopping Process: Online Shopping Process Why Shop Online ?: Why Shop Online ? Advantages: Advantages Incredible convenience Price comparisons Infinite choice Opportunity to compare as many products and prices Easy access to consumer reviews No pressure shopping Savings in time Avoid Crowds No driving and parking Information on product comparison easily available 24/7 shopping It allows people to browse through many items and categories without leaving their house Disadvantages: Disadvantages You can't try things on You can't talk to someone immediately Privacy and security Time consuming to return faulty goods more chances for mistakes in ordering the wrong item Judgment of size and quality Shipping Cost Lack of touch and feel of merchandise lack of close quality examination Tips for Protecting Yourself: Tips for Protecting Yourself 5 Tips for Safe Online Shopping Taken from Washington Post article Tips for Protecting Yourself: Tips for Protecting Yourself Shop From a Secure PC If possible, avoid using the family PC that your children use to chat with their buddies and play games online. Those machines, especially if they're a Microsoft Windows computer, are often already infected with spyware. An infected system will undermine all of the other precautions you might take to avoid online fraud. Before you start shopping online, make sure your system is running with up-to-date anti-virus software, and that you're using a firewall to block potential intruders. Just as important, be sure that your computer has the latest Microsoft software security updates installed. Tips for Protecting Yourself: Tips for Protecting Yourself 2. Shop Smart, and Only at Sites You Know & Trust Avoid search-engine shopping. For the safest online shopping experience, it's best to stick with merchants you know and trust. Most importantly, make sure you have read and understand the merchant's shipping and return policies before making any purchases. Be sure to print a copy of each receipt or confirmation e-mail you receive. Keep all of your receipts in a folder and filed away in a safe place. Never buy anything advertised via unsolicited e-mail. Such offers are almost always a scam. Tips for Protecting Yourself: Tips for Protecting Yourself 3. Shop with Your Credit Card Most online merchants accept both credit and debit cards. Under federal law, credit card issuers can only hold customers liable for the first $50 of fraudulent transactions, and most issuers will ignore even that amount. Experts say credit cards still present less potential for annoy when dealing with your financial institution should unauthorized charges show up later on a monthly statement. Never, I repeat, never, shop at sites that ask you to wire your payment or send money orders. Tips for Protecting Yourself: Tips for Protecting Yourself 4. Consider Alternative Payment Methods For the truly fraud-wary online shopper, there are still plenty of alternatives to entering your account number at multiple Web sites. Many financial institutions and card issuers -- including Bank of America, Citibank, Discover, and PayPal -- offer customers the ability to generate unique, "virtual" or "one-time use" account numbers that are good for a single transaction or a handful of specified transactions only and cannot be reused. Tips for Protecting Yourself: Tips for Protecting Yourself 5. Get a Handle on Spam If you worry that giving away your e-mail address at multiple online merchants might wind up cluttering your inbox with more junk mail, consider creating a new address for each new Web site that requires you to enter one as part of the registration process. This allows you take action if a merchant you're doing business with sells or rents your e-mail address to marketers. NOTE: We recommend creating an unique e-mail used just for online purchases. Free e-mail accounts are readily available from Google , Yahoo! , and Hotmail . Tips for Protecting Yourself: Tips for Protecting Yourself Other Online Shopping Tips Keep all passwords private. Never give out your Social Security Number. Read site's privacy and security policy. Look for "https://" at the beginning of web address. Pay attention to shipping facts and terms. Learn the merchant's Cancellation, Return and Complaint-Handling Policies. Consider using single-use card numbers. Be extremely cautious of anything that is offered in an unsolicited or spam email. Popular Online Shopping Sites - eBay: Popular Online Shopping Sites - eBay eBay - The following is taken from the eBay website eBay is "the world's largest online marketplace - where practically anyone can sell practically anything at any time. It's an idea that BusinessWeek once called "nothing less than a virtual, self-regulating global economy. "With a presence in 39 markets, including the U.S., and approximately 84 million active users worldwide, eBay has changed the face of Internet commerce. In 2007, the total value of sold items on eBay's trading platforms was nearly $60 billion. This means that eBay users worldwide trade more than $1,900 worth of goods on the site every second." Popular Online Shopping Sites - eBay: Popular Online Shopping Sites - eBay What can you do on eBay? Bid on new and used items Find market value on almost any item Sell new or used items Participate in charity auctions Run an eBay-based business Find reviews on select products Popular Online Shopping Sites - Amazon: Popular Online Shopping Sites - Amazon Amazon - Founded in 1994 as an online bookstore, Amazon is now America's largest online retailer. Amazon offers a huge variety of products and allows individuals and businesses to sell both new and used products via its site. Amazon is a pioneer in social media allowing customers to rate and write about available products and allowing these "reviewers" to provide suggestions based on certain likes and interests. Popular Online Shopping Sites - Amazon: Popular Online Shopping Sites - Amazon Advantages of Amazon Wide variety of products Ability to purchase used products Flat rate, and often, free shipping Create a wish list for later purchases Clear and dependable return policy Discounted items and promotional sales Popular Online Shopping Sites: Popular Online Shopping Sites Other popular online shopping sites: Wal-Mart - general merchandise Target - general merchandise Dell Computers - Dell brand computers and accessories Best Buy - electronics and computers JC Penny - general merchandise New Egg - computer-related merchandise QVC - general merchandise ETSY - handmade items

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