Published on March 7, 2014
MOBILE: ONE SMALL STEP FOR CONSUMERS, ONE GIANT LEAP FOR ENTERPRISE
Tom Levey EMEA Tech Evangelist @tlevey
THE WORLD IS GOING MOBILE Global smartphone use will reach 2 billion by 2015 (Bloomberg)
5.1 Billion What?! 4.2 Billion
715,000 smartphones were sold between 2002 and 2006
74 days 1,000,000 Apple iPhones 2007
TIME TAKEN TO REACH 50 million users 38 years Radio 13 years TV Internet Facebook Draw something 4 years 3.5 years 50 days
68 minutes! to report a lost phone 26 hours ! to report a lost wallet source: Unisys
127 mins/day average time people spend using apps source: Flurry
apps mean business 20% 234k users Manchester derby global eCommerce is on mobile $20 Billion 2013 50% revenue
NOw there is competition 2013 2016 80 billion 300 billion
MR. FUSSY Ba#ery life Security ! Stability Update frequency Performance
Customer conversion = -100ms £ -1% fewer
= 57% user abandonment >3 seconds
3 billion daily transactions 500 updates/yr 250 milliseconds
USER EXPECTATIONs 1 million+ servers 100 million GB 1,000 man years 1,500 miles Konstantin Karpov
PERFORMANCE Must-have Apps High-risk Apps Functionality Data usage Battery drain Security/privacy
the cost of poor performance “This app is un-usable. It’s slower than my old dial-up modem!” “Slower than a herd of snails travelling through peanut butter. Do not download” “This is the best app ever!”
distributed and complex
CHALLENGES We created a mobile App My mobile App is slow, is it the... Who will use it? Device, carrier or application? Will it work? My mobile App crashed... Local Logic or Remote Logic? Resource contention or bad code? Device, or application? Native Application, Web Browser or Server?
Big data is BAD
Big data is BAD monitoring
Enterprise Data Bloating @ Log Files Email monitoring £ Legal business
Keep Everything? !29
Keep Nothing? !30
just what you need
IT ENVIRONMENT 1200 300,000 servers trans/min MONITORING ENVIRONMENT 700 cores 8% 92 servers 80TB storage
smart data actionable, intelligent, information
IS THIS PERSON PERFORMING WELL? Heart rate! 150bpm! Blood pressure! 165/100!
are we talking about this person? !35
OR this person?
What data could we collect? Attribute Person 1 Person 2 Heart Rate 150 150 Blood Pressure 180/90 180/90 Eye Color Blue Brown Blood Type O+ O- White Blood Cell Count 3.5 3.8 Hair Color Brown Blue Height 180cm 175cm Shoe size 11 10 Weight 180kg 94kg Current activity sitting skating
IS PERSON 2 PERFORMING WELL? Distance 10,000 metres! Time 12min 44sec! Record time: 12min 58sec baseline
New Olympic Record Jorrit Bergsma 10,000m winner
What do these charts tell us about application performance or business impact? !40
average response time with historical baseline
monitoring platforms should do the heavy lifting User & IT perspective Analytics Correlation Intelligent alerting Resolution path
Good luck !43
x defects Identify early ! Troubleshoot fast ! Resolve quickly ! Quantify impact
distributed and complex
Who is using my app?
device, browser, network, Carrier…
DETAILED CRASH ANALYSIS
A challenge to manage…
A simple travel search...
Business transaction analysis
code execution diagnostics
3rD party services
isolate business transaction
transaction flow map
Transaction call graph
707 DB connections 1,000+ calls/transaction
Know the impact of slow application performance $64,499 per min Application Revenue 10.1 s $11,987 per min Application Response time 100 ms Application Errors * Screenshot from US e-Commerce AppDynamics Customer
Understand the benefit of an application release code release 1 code release 2 code release 3 $58,237 per min $44,499 per min Application Revenue Application Response time 3.1 sec 1.9 s
consumers expect flawless execution performance matters! Intelligent Troubleshooting
Don’t be this person… !67
plan ahead anticipate needs intended purpose !68
THE WORLD HAS GONE MOBILE IS GOING MOBILE Are you ready?
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