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On the basis of organization

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Published on April 21, 2009

Author: prachigupta787

Source: authorstream.com

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On the basis of organization : On the basis of organization There are two types of communication- 1.Formal 2.Informal FORMAL COMMUNICATION : FORMAL COMMUNICATION Formal communication means that exchange of ideas and information which is done under the planned organisational structure . It means an exchange of idea which passes through a definite channel. Formal communication are deliberately designed and represent authority responsibility relationships between different position in the organisation. Characteristics of formal communication : Characteristics of formal communication 1.written or oral 2.formal relation 3.prescribed path 4.organisational message 5.deliberate effort Advantages of formal communication : Advantages of formal communication 1.Maintenance of authority of the officers-formal communication maintain constant relations among the superiors and the subordinates. 2.Clear and effective communication-with the help of formal communication superiors and subordinates understand the capability, habits, feelings, etc. :  3.Orderly flow of information- the information has to pass through a definite route from one person to another. 4.Satisfy all the people-all the member of an organisation become satisfy. Limitations of formal communication : Limitations of formal communication 1.Overload of work 2.Rigid and slow 3.Overlooking by the officers 4.Distortion of information Informal communication : Informal communication This communication is based on informal relations .it is free from all the organisational formalities. The exchange of information usually takes place on the occasions of community meals, social occasions, parties ,etc. informal communication is also called “grapevine communication”. Types of informal communication : Types of informal communication Informal communication cluster Gossip wheel probability Single stand Single stand : Single stand In this type, information flows through a long line of person to the ultimate receiver. w p s h r q Gossip wheel : Gossip wheel It involves passing of information from a person in the centre to all other around him. S P U B A w H x Probability chain : Probability chain Here p communicates randomly with others according to the low of probability. p l o a u r c w q s Cluster : Cluster It involve selective communication in a group. t r n m l k q w j p e Advantages of informal communication : Advantages of informal communication 1.Speady transmission 2.Valuable feedback 3.Support of formal channel 4.Psychological satisfaction Limitations of informal communication : Limitations of informal communication 1.Misunderstanding 2.Incredible 3.Damage to the organisation 4.Unreliable information 5.Unsystematic communication

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