Published on March 18, 2014
Operations at APSRTC By:- Kunal chaudhary Santhosh naidu Bhavneet singh Ketaki dingre Sonam singh
OPERATIONS AT MAHATMA GANDHI BUS STATION-OPERATIONS AT MAHATMA GANDHI BUS STATION- APSRTCAPSRTC • It was started with 27 buses and 166 employees. • past 81 years, it has registered a steady growth from 27 to 22,507 buses with 778 bus stations, 213 Depots and 1, 881 bus shelters spread across Six states. • buses cover over 80.77 lakhs KMs. and carry 154.63 lakhs people. • They connect 22,507 villages to all major towns and cities in A.P. • Its major operations and bus services are carried from Mahatma Gandhi Bus Station Hyderabad.
ABOUT MAHATMA GANDHI BUS STATIONABOUT MAHATMA GANDHI BUS STATION • considered as largest Bus terminal in Asia. • covers an area 30 acres (120,000 m2 ) and built-up area in eight-hectare complex. • 74 platforms for incoming and outgoing buses. • a waiting hall of 7,380 square meters and a shopping complex of 3,455 square meters besides a 5,000 square meters area for private parking.
Operational efficiency at M.G.B.SOperational efficiency at M.G.B.S • Every day 3600 bus departures takes place. • No of passengers travelling per day are 1,20,000 • GPS implementation. • Digital display systems throughout Bus station. • APSRTC covers approximately 7 million kms, and carry about 126 million passengers to their destinations every day of which M.G.B.S carries holds a major share.
VARIOUS OPERATIONAL TERMSVARIOUS OPERATIONAL TERMS • Utilization • Waiting Time • Efficiency • Bottle necks: • Platforms management. • Heavy traffic on Indian roads. • Route-planning. • Competitors. • Quality of roads
• Queuing System • Buffering • Blocking • Starving • Capacity flexibility • Volatility of demand • Service Operational Fit • Operational Fit • Financial Impact
Service Triangle Transportation service Company Internal Operations External Operations Integrated OperationsEmployees Customers
Characteristics • Operating focus • User- friendly • Robust • Cost – Effective • High quality service • effective link • Consistency
LOAD FACTOR LOAD FACTOR: is the ratio of seat kilometers occupied to seat kilometers offered during a period by an undertaking. Alternatively it is the ratio of actual earnings to the expected earnings, at full load including standees allowed The load factor = Seat kilometers occupied Seat kilometers offered BOTTLENECKS: •Week days •Traffic jams •Competitors •Local Trains •Quality of Roads
OCCUPANCY RATIO Occupancy Ratio: = (Passenger kilometers per day) / (Total vehicle kilometers) = (154.63) / (224.84) = 68.77%
EARNING PER KILOMETER EPK = (Total Earnings) / (Total Effective Kilometers) = (5973.05) / (272.82) = 2189.37 ps.
Fuel efficiency can be termed as the relationship between the distances travelled by the vehicle upon the fuel consumed by the vehicle (kmpl) (kilometers per liters of fuel) Fuel efficiency = Distance travelled in kilometers Fuel consumed in liters. The fuel efficiency at APSRTC is 5.15 kmpl (2012-2013 till July) FUEL EFFICIENCY
FUEL CONSERVATION METHODS • APSRTC is spending about Rupees 3,000cr annually towards procurement of 70cr LTRs of High Speed Diesel and 1.5Cr KGs. of CNG. This constitutes 34% of the total expenditure of APSRTC. • By introducing, the use of Biodiesel with B10 blend (mixture of 90% diesel and 10% bio-diesel) in 1646 vehicles in 11 depots of Hyderabad and Secunderabad regions, Hyderabad-II depot of the Ranga Reddy region and all the depots of East Godavari region in view for reducing 10 % Hydro carbons, 6% carbon monoxide and 6% particulate matter. • The performance of the fuel usage and its efficiency is reviewed depot wise, region wise and zone wise from time to time and can also be accessed by every employee of the corporation. • Fuel saving awareness programs are launched every month of January, highlighting the need for saving and conserving • The fuel performance is analyzed on the basis of classification of different categories of vehicles. Also on the driver wise kilometers per litre (KMPL).
STEPS TAKEN TO IMPROVISE Counseling of the low kmpl drivers Kmpl pocket book Training by safety driving instructor Training by Regional Driver Trainer Identical buses being used Emission certificate
OUR SUGGESTIONS Periodic maintenance of vehicles Maintaining the quality of buses Reducing the number of buses pulled for repair Benchmarking Planning of routes Reduce unnecessary Idling Accelerating and braking gently:
MASS AWARENESS ABOUT EXISTING SERVICES
CUSTOMER SATISFACTION LEVEL
FUTURE PLANS OF APSRTC Wide Area Networks for Online Passengers Information System E-Procurement E-Auction Integration of IT projects to new technologies GPS IN TIMS RFID Readers in TIMs
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