No one cares about delighting the user

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Information about No one cares about delighting the user

Published on February 11, 2014

Author: cindyalvarez

Source: slideshare.net

Delighting The User @cindyalvarez

Design has an incredibly important job.

OR ?

The mission The cleanup

What problems should we solve? How can we delight the user?

What problems should we solve?

Will customers buy it? Can we change behaviors? Will it make us money?

ugly as hell

preaching to the choir

enough said

If delight increases buying increases usage increases profit SAY THAT INSTEAD

You can ask questions anytime! cindy@cindyalvarez.com or @cindyalvarez (also stay tuned for Lean Customer

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