Published on March 14, 2014
Future Steps - Participation Academy and "People Bank" Alice Williams & Nasser Quhill NHS England
Agenda for the afternoon 15.45 – 15.50 Welcome and Aims 15.50 – 16.10 What might the future look like? (Concepts for People Bank and Participation Academy) 16.10 – 16.40 Breakout session (discussion groups: on People Bank / Participation Academy) 16.40 – 16.45 Feedback & next steps 16.45 CLOSE
Context • The Health and Social Care Act 2012 and Mandated commitment within the NHS; to improve the care experience by facilitating connections between patients and families, providers and leaders • NHS England commitment in putting patients first in all that we do • Changing corporate behaviour in the way that NHS England operates • NHS England Publication – ‘Transforming Participation in Health and Care’ and the commitments it contains
Participation Academy • Support learning and development for citizens, staff and community advocates who want to explore patient and public participation in health and care. • Development of a resource with partners, including local Healthwatch and health and wellbeing boards, voluntary sector and local communities to identify routes to support a diverse range of people who wish to champion the health needs and interests of local communities and citizens.
People Bank • To directly connect citizens to information about involvement opportunities within health and social care and capture & map national involvement opportunities (NHS England wide) • Support citizens to get involved in participation activities in health and care through their channel of choice (online, phone, SMS, mail). • Provide citizens with the right information at the right time, and removing the burden from users of the need to understand organisational boundaries • Enable citizens to feedback their experiences of engagement / participation in health and care and ensure that they are listened to and their comments acted upon.
Next Steps 1. Mapping: there are a wealth of models for engagement in use across the public sector and industry. 2. Engagement - to understand the needs and aspirations of the local community and the agreement of priorities. 3. Design - Through an iterative process we will develop both initiatives in phases based on a clear understanding of what patients and carers wish to see from services 4. Specifying and procuring service - with clear evidence of patient and carer engagement We are hoping to host a number of design workshops in the near future, exploring stakeholder views of what both initiatives should look like and feel like, prior to the building of systems
NHS England still has places available for the Participation Academy and People Bank Scoping Event which will be held on 22 May in Birmingham.
Public Participation NHS England will ... • A Participation Academy to help people to improve ... Word Bank TRANSFORMING PARTICIPATION IN HEALTH AND ...
TRANSFORMING PARTICIPATION ... Create a ‘People Bank’ where citizens ... The Academy of Medical Royal Colleges, the NHS Confederation and National Voices
NHS England has published a participation ... This includes children and young people. ... NHS England will develop a Participation Academy for people ...
NHS Citizen budget and costs. ... Please note that NHS Citizen is a developmental project ... developed including People Bank and the Participation Academy.
This post provides an update on the part of the NHS Citizen design which is referred to as ... Participation Passport: ... People centred architecture ...
Learn about the key messages and ... The setting up of a Trainer Bank for people with lived experience to join so that they ... About the Academy;
People's Academy in School of Health and Social Care at London South Bank ... "Our vision is to become a recognised resource for people participation ...
Having discovered NHS Citizen and Healthwatch one wonders even further about the ... Or are there lots of people reading this that know it isn ...
Table of contents Table of contents ................................................................................................................... 2 ...