Netixia Zimbra Strategy

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Information about Netixia Zimbra Strategy

Published on February 21, 2014

Author: zimbrafr



Présentation de Rob Howard lors du forum Zimbra 2014

Zimbra Strategy and Roadmap Rob Howard | CTO @robhoward 1

In 2004 Telligent envisioned the future

2004 Community Server 2004 Vision

Today over 1 billion people use social

Social is 25% time spent online

Consumers Employees and as

Social has redefined the User Experience for how we communicate

Example: Office365

moving 56%

But email is not dead! “The 15% of my death have reports 25% been greatly exaggerated.” searching of day ‐‐ Mark Twain

Social has become just  another silo of knowledge  in the business

From Enterprise Collaboration One‐to‐one  Discussions Document  Repositories Desktop Email To Social Business * One‐to‐many Discussions Accessible  Anywhere Any  Device Many  Channels

Zimbra helps organizations  work smarter by integrating  traditional collaboration  with social business One‐to‐one  Discussions Document  Repositories Desktop Email Accessible  Anywhere Any  Device Many  Channels * One‐to‐many Discussions

July 15, 2013 Announcement Telligent acquires Zimbra from VMware  to offer a Unified Social Collaboration Suite

A Strategic Combination Create a one‐of‐a‐kind unified communication  software suite built for the mobile Post PC Era Zimbra is a best‐of‐breed  collaboration platform • • • • • • Email  File Sharing / Sync Calendaring Voice & Chat Public/Private Cloud Mobile Designed Telligent is a best‐of‐ breed social platform • • • • • • Social Analytics Reputation Engine Instant Messaging Strong Integration  Inside/Outside Firewall Public/Private Communities

February 21, 2014 16

[INSERT VIDEO] Collaborative Content Creation Length 6:15

The New Zimbra at a Glance Leading Open Source collaboration platform with significant momentum and scale Zimbra Collaboration Email Calendar File Sharing Key Statistics Chat Preview Video Chat Blogs Wikis Badging Sharing Ideas Q&A Recomm‐ endations Experts Existing Capability Sharing Reputation Reporting Planned Capability End Users 135+ Countries 350+ Profiles Zimbra Analytics Unified  Search Customers 100M Zimbra Community Discussions 5,000+ Resellers Customers Come  First. Period. Honesty  Always Core Values Accountability for  ALL We Say and Do

Zimbra Products Investments New user experience  (HTML5)  Outlook support for iPhone,  Mac and Apple Mail Web Services Mobile‐first design  (Responsive Web) Gamification to increase  engagement  Starter kits for rapid  community creation Custom workflows for rule  management Continued investment in  OSS Always‐on and multi‐ tenant architecture

… differentiators Leveraging core competencies to meet market demand and drive new sales Open Source • Better software, better security, lower cost • Government mandate to run Open Source • Avoid vendor ‘lock‐in’ White‐Label • Provides value‐add capabilities • Increases customer engagement Secure, Private Cloud • Integration with third‐party encryption • AV / AS, code inspection • Desire for on‐premise application Global Reach Through Channel • Relationship with local / regional VAR • Desire to have local support and services

Well Positioned for Key Trends Multiple trends creating unique business challenges and  positive dynamics for Zimbra Global, Distributed  Workforce Consumerization of IT Bring Your Own Device 37%  Shift to Cloud 38%  70%  $241 B of the global workforce will work  from multiple locations outside of  their office by 2015 of global information workers  use consumer applications to  improve productivity at work of mobile professionals will  conduct their work on personal  smart devices by 2018 forecasted global market for  cloud computing by 2020 Sources: Gartner’s “Bring Your Own Device: The Facts and the Future.” Forrester’s “Mobile Workers Use Personal Apps to Solve Customer Problems – Is IT Ready, Willing, and Able to Assist?”  IDC’s “Worldwide Mobile Worker Population 2011‐2015 Forecast.” Verizon’s “2013 State of the Enterprise Cloud.”

Product Vision

unified social collaboration suite Email Social  Communities Analytics  & Search Discussions Unified  Search Calendar Files Sharing Preview Blogs Wikis Recomm‐ endations Badging Experts Sharing Sharing Chat Ideas Video Chat Q&A Profiles Reputation Reporting APIs & Shared  Services Collaboration

Anywhere any device at any time and on

Mail Voice Contacts Calendar Tasks Briefcase Open Source 25

Roadmap Overview Theme 2014 2015 Analytics Big Data Lake Email Analytics Unified Search Priority Inbox Stream Management Capability HTML5 and EWS Clients Mobile File Sync and Share Instant Messaging Service Social Tasks and Events Real time Document Collab Voice and Video Chat Secure Mobile Email App Delivery Web Hosting Automation Single Sign On Always ON Phase 1 Encryption / Compliance Web Migration Tools Custom App Integration Always ON Phase 2

Zimbra Collaboration Roadmap 8.5 Zimbra Collaboration 8.5 (2nd Half‐2014) • New: Tablet mobile user experience (HTML5 and Responsive) • New: Native support for Exchange Web Services (Outlook) • New: Always‐On Architecture (phase 1) • New: Zimbra Community integration & enhancements • Enhancements: New Platform APIs

HTML5 Mobile Web New user  experience based  around HTML5 &  responsive design. ▷ Sencha Touch HTML5 Mobile App Framework ▷ Customize through standard HTML and CSS ▷ Zimbra experience on iOS and Android devices Zimbra Confidential 28

HTML5 Offline The anytime, anywhere  mailbox without  additional client  software or  configuration. ▷ Cache 1 day to 1 months worth of data ▷ Responsive design with background sync ▷ Register device to cache web app and data Zimbra Confidential 29

Exchange Web Services Supporting the broadest  range of desktop clients  for a native user  experience.  ▷ Outlook for Mac and Apple Mail support ▷ Mail, Calendar, Contacts, and Tasks ▷ Freebusy interoperability with Exchange Server Zimbra Confidential 30

Always On Phase 1 Clients Proxy Node nginx (Reverse Proxy) Static Requests (HTML, JS, CSS, Images) UI Node Jetty /zimbra (End User UI) Dynamic Requests (SOAP/REST/ IMAP/POP/etc) Mail Server Node Jetty Updates to the web  application without  service disruption and  storage resiliency. /service (Mailbox Backend) /zimbraAdmin (Admin UI) ▷ Separating the client web app from the server ▷ Support for clustered file systems with blobs ▷ Switch to MariaDB for email metadata Zimbra Confidential 31

New Investment in Extensibility UI Customization 1. 2. 3. Themes and Skins SOAP APIs Open Source Zimlet Framework 1. 2. 3. 4. Web Service Mashups Create custom workflows Server Extensions 32

Zimbra Collaboration Roadmap 9.0 Zimbra Collaboration 9.0 (2015) • New: Instant Messaging (XMPP) & Presence • New: Real‐time Document Collaboration • New: Always‐On Architecture (phase 2) • Enhancements: Zimbra Community integration & enhancements • Enhancements: File Sync & Share, WebRTC

Always On Phase 2 Proxy Node nginx (Reverse Proxy) Mail Server 1 Mail Server 2 Mail Server 3 Jetty (Java Server) Jetty (Java Server) Jetty (Java Server) Metadata DB File Storage No user downtime for  upgrades, maintenance,  or unplanned outages. ▷ Distributed persistent data stores ▷ S3 compatible store support ▷ Automatic load balancing of users (active/active) Zimbra Confidential 34

Instant Messaging Communicate with  people or teams in  real‐time across  devices, organizations,  and channels. ▷ Unified presence across applications and devices ▷ P2P and group chat across any device ▷ Chat with people outside your organization Zimbra Confidential 35

File Sync and Share Securely access and  collaborate with  people and teams  across any device. ▷ Versioning, annotation, hi‐fidelity preview ▷ Secure files with encryption and data wiping ▷ Mailbox and social communities integration Zimbra Confidential 36

Integration with Social Communities my workspace team workspace Enabling  collaboration with  integrated  experiences between  personal and team  workspaces. ▷ Subscribe to team tasks and calendars  ▷ Share Files and email threads to groups  ▷ Unified presence, search and streams Zimbra Confidential 37

Zimbra Future Analytics‐Driven Results Invest heavily in analytics to deliver better results to the inbox Inbox 2.0 Completely re‐imagine the way that people think about email Universal Messaging Single message, enables communication through all channels Share Files and Media through all Channels Connected through both mobile and desktop experiences

High‐Level Release Timeline 8.0 2013 • • • • • • • • • Streamlined UX Desktop integration Smart mail filtering Cal Views / Schedule Wizard Cisco / Mitel Voice and SDK MDM and remote device wipe Litigation hold / secure email New Exchange Migration Tools KVM / Xen Hypervisor support 8.0.7 8.5 Beyond 8.5 2014 2015 • HTML5 Mobile Web Mail • • Enterprise Social Enhancements • HTML5 Mobile Web Calendar • HTML5 Offline Client • Exchange Web Services • Always On Phase 1 • Platform APIs • • • • • • File Sync to Devices • Instant Messaging Zimbra Confidential • WebRTC Voice/Video Realtime Document Collab Unified Search Priority Inbox Stream Management Web Migration Tools Always On Phase 2 39


THANK YOU! Rob Howard @robhoward

©2013 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without notification, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and benefits described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972‐407‐0688 Main US toll‐free: 877‐492‐9484 February 21, 2014 42

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