Published on February 21, 2014
Zimbra Strategy and Roadmap Rob Howard | CTO firstname.lastname@example.org @robhoward 1
In 2004 Telligent envisioned the future
2004 Community Server 2004 Vision
Today over 1 billion people use social
Social is 25% time spent online
Consumers Employees and as
Social has redefined the User Experience for how we communicate
But email is not dead! “The 15% of my death have reports 25% been greatly exaggerated.” searching of day ‐‐ Mark Twain
Social has become just another silo of knowledge in the business
From Enterprise Collaboration One‐to‐one Discussions Document Repositories Desktop Email To Social Business * One‐to‐many Discussions Accessible Anywhere Any Device Many Channels
Zimbra helps organizations work smarter by integrating traditional collaboration with social business One‐to‐one Discussions Document Repositories Desktop Email Accessible Anywhere Any Device Many Channels * One‐to‐many Discussions
July 15, 2013 Announcement Telligent acquires Zimbra from VMware to offer a Unified Social Collaboration Suite
A Strategic Combination Create a one‐of‐a‐kind unified communication software suite built for the mobile Post PC Era Zimbra is a best‐of‐breed collaboration platform • • • • • • Email File Sharing / Sync Calendaring Voice & Chat Public/Private Cloud Mobile Designed Telligent is a best‐of‐ breed social platform • • • • • • Social Analytics Reputation Engine Instant Messaging Strong Integration Inside/Outside Firewall Public/Private Communities
February 21, 2014 16
[INSERT VIDEO] Collaborative Content Creation Length 6:15
The New Zimbra at a Glance Leading Open Source collaboration platform with significant momentum and scale Zimbra Collaboration Email Calendar File Sharing Key Statistics Chat Preview Video Chat Blogs Wikis Badging Sharing Ideas Q&A Recomm‐ endations Experts Existing Capability Sharing Reputation Reporting Planned Capability End Users 135+ Countries 350+ Profiles Zimbra Analytics Unified Search Customers 100M Zimbra Community Discussions 5,000+ Resellers Customers Come First. Period. Honesty Always Core Values Accountability for ALL We Say and Do
Zimbra Products Investments New user experience (HTML5) Outlook support for iPhone, Mac and Apple Mail Web Services Mobile‐first design (Responsive Web) Gamification to increase engagement Starter kits for rapid community creation Custom workflows for rule management Continued investment in OSS Always‐on and multi‐ tenant architecture
… differentiators Leveraging core competencies to meet market demand and drive new sales Open Source • Better software, better security, lower cost • Government mandate to run Open Source • Avoid vendor ‘lock‐in’ White‐Label • Provides value‐add capabilities • Increases customer engagement Secure, Private Cloud • Integration with third‐party encryption • AV / AS, code inspection • Desire for on‐premise application Global Reach Through Channel • Relationship with local / regional VAR • Desire to have local support and services
Well Positioned for Key Trends Multiple trends creating unique business challenges and positive dynamics for Zimbra Global, Distributed Workforce Consumerization of IT Bring Your Own Device 37% Shift to Cloud 38% 70% $241 B of the global workforce will work from multiple locations outside of their office by 2015 of global information workers use consumer applications to improve productivity at work of mobile professionals will conduct their work on personal smart devices by 2018 forecasted global market for cloud computing by 2020 Sources: Gartner’s “Bring Your Own Device: The Facts and the Future.” Forrester’s “Mobile Workers Use Personal Apps to Solve Customer Problems – Is IT Ready, Willing, and Able to Assist?” IDC’s “Worldwide Mobile Worker Population 2011‐2015 Forecast.” Verizon’s “2013 State of the Enterprise Cloud.”
unified social collaboration suite Email Social Communities Analytics & Search Discussions Unified Search Calendar Files Sharing Preview Blogs Wikis Recomm‐ endations Badging Experts Sharing Sharing Chat Ideas Video Chat Q&A Profiles Reputation Reporting APIs & Shared Services Collaboration
Anywhere any device at any time and on
Mail Voice Contacts Calendar Tasks Briefcase Open Source 25
Roadmap Overview Theme 2014 2015 Analytics Big Data Lake Email Analytics Unified Search Priority Inbox Stream Management Capability HTML5 and EWS Clients Mobile File Sync and Share Instant Messaging Service Social Tasks and Events Real time Document Collab Voice and Video Chat Secure Mobile Email App Delivery Web Hosting Automation Single Sign On Always ON Phase 1 Encryption / Compliance Web Migration Tools Custom App Integration Always ON Phase 2
Zimbra Collaboration Roadmap 8.5 Zimbra Collaboration 8.5 (2nd Half‐2014) • New: Tablet mobile user experience (HTML5 and Responsive) • New: Native support for Exchange Web Services (Outlook) • New: Always‐On Architecture (phase 1) • New: Zimbra Community integration & enhancements • Enhancements: New Platform APIs
HTML5 Mobile Web New user experience based around HTML5 & responsive design. ▷ Sencha Touch HTML5 Mobile App Framework ▷ Customize through standard HTML and CSS ▷ Zimbra experience on iOS and Android devices Zimbra Confidential 28
HTML5 Offline The anytime, anywhere mailbox without additional client software or configuration. ▷ Cache 1 day to 1 months worth of data ▷ Responsive design with background sync ▷ Register device to cache web app and data Zimbra Confidential 29
Exchange Web Services Supporting the broadest range of desktop clients for a native user experience. ▷ Outlook for Mac and Apple Mail support ▷ Mail, Calendar, Contacts, and Tasks ▷ Freebusy interoperability with Exchange Server Zimbra Confidential 30
Always On Phase 1 Clients Proxy Node nginx (Reverse Proxy) Static Requests (HTML, JS, CSS, Images) UI Node Jetty /zimbra (End User UI) Dynamic Requests (SOAP/REST/ IMAP/POP/etc) Mail Server Node Jetty Updates to the web application without service disruption and storage resiliency. /service (Mailbox Backend) /zimbraAdmin (Admin UI) ▷ Separating the client web app from the server ▷ Support for clustered file systems with blobs ▷ Switch to MariaDB for email metadata Zimbra Confidential 31
New Investment in Extensibility UI Customization 1. 2. 3. Themes and Skins SOAP APIs Open Source Zimlet Framework 1. 2. 3. 4. Web Service Mashups Create custom workflows Server Extensions http://gallery.zimbra.com 32
Zimbra Collaboration Roadmap 9.0 Zimbra Collaboration 9.0 (2015) • New: Instant Messaging (XMPP) & Presence • New: Real‐time Document Collaboration • New: Always‐On Architecture (phase 2) • Enhancements: Zimbra Community integration & enhancements • Enhancements: File Sync & Share, WebRTC
Always On Phase 2 Proxy Node nginx (Reverse Proxy) Mail Server 1 Mail Server 2 Mail Server 3 Jetty (Java Server) Jetty (Java Server) Jetty (Java Server) Metadata DB File Storage No user downtime for upgrades, maintenance, or unplanned outages. ▷ Distributed persistent data stores ▷ S3 compatible store support ▷ Automatic load balancing of users (active/active) Zimbra Confidential 34
Instant Messaging Communicate with people or teams in real‐time across devices, organizations, and channels. ▷ Unified presence across applications and devices ▷ P2P and group chat across any device ▷ Chat with people outside your organization Zimbra Confidential 35
File Sync and Share Securely access and collaborate with people and teams across any device. ▷ Versioning, annotation, hi‐fidelity preview ▷ Secure files with encryption and data wiping ▷ Mailbox and social communities integration Zimbra Confidential 36
Integration with Social Communities my workspace team workspace Enabling collaboration with integrated experiences between personal and team workspaces. ▷ Subscribe to team tasks and calendars ▷ Share Files and email threads to groups ▷ Unified presence, search and streams Zimbra Confidential 37
Zimbra Future Analytics‐Driven Results Invest heavily in analytics to deliver better results to the inbox Inbox 2.0 Completely re‐imagine the way that people think about email Universal Messaging Single message, enables communication through all channels Share Files and Media through all Channels Connected through both mobile and desktop experiences
High‐Level Release Timeline 8.0 2013 • • • • • • • • • Streamlined UX Desktop integration Smart mail filtering Cal Views / Schedule Wizard Cisco / Mitel Voice and SDK MDM and remote device wipe Litigation hold / secure email New Exchange Migration Tools KVM / Xen Hypervisor support 8.0.7 8.5 Beyond 8.5 2014 2015 • HTML5 Mobile Web Mail • • Enterprise Social Enhancements • HTML5 Mobile Web Calendar • HTML5 Offline Client • Exchange Web Services • Always On Phase 1 • Platform APIs • • • • • • File Sync to Devices • Instant Messaging Zimbra Confidential • WebRTC Voice/Video Realtime Document Collab Unified Search Priority Inbox Stream Management Web Migration Tools Always On Phase 2 39
THANK YOU! Rob Howard email@example.com @robhoward
©2013 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without notification, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and benefits described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972‐407‐0688 Main US toll‐free: 877‐492‐9484 www.zimbra.com February 21, 2014 42
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