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Netiquette - By:Lluís

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Information about Netiquette - By:Lluís
Technology

Published on February 19, 2014

Author: TheLZen

Source: slideshare.net

Description

It is a presentation about netiquette.
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Netiquette By: Lluís Jiménez

Netiquette refers to the right way to interact with other people through computers. After this, you will be able to: • Explain an emotional barrier. • Use proper netiquette for business and personal e-mail

An emotional barrier is anything that prevents clear communication in e-mail • Only text. • Lack of cues like tone of voice and facial expressions If you react strongly to an e-mail • Assume the writer had good intentions. • Use the phone or meet in person to clarify the message.

To make sure your e-mail is clear, think 3 times • Before writing • After writing • Before sending

• Use specific subject lines • Think about using smilies and Internet shorthand • Ask, “What would I say if we were face-to-face?”

• Create clear subject lines. • Identify yourself. • Follow the rules of grammar and usage. • Use spell check.

• Respond within 24 hours. • Don’t forward or copy another’s e-mail without permission. Remember . . . another human being is at the other end of your message.

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