My sharing at nice contact center event

50 %
50 %
Information about My sharing at nice contact center event
Business & Mgmt

Published on March 16, 2014

Author: andianugrahid

Source: slideshare.net

Description

My sharing ar NICE contact center event in Jakarta.

contact centers

from to and interactions.

from to and

from become

from self-service to and become self-service

more required immediate responses and qualified agents.

proactive to identify the changes of .

not only focus on agent habits and competencies.

combine all sources of interactions as

Thank You Andi Anugrah 0811944345 | @aanugrah | andi@telexindo.com

Add a comment

Related presentations

Related pages

Google Calendar Help Center - Google Support

Official Google Calendar Help Center where you can find tips and tutorials on using Google ... My Account; Search; ... Invite people to your Calendar event.
Read more

Call & Contact Center Best Practices, Certification ...

ContactCenterWorld is the Global ... Helping professionals & businesses succeed through best practice knowledge sharing ... Global Contact Center ...
Read more

Facebook Help Center | Facebook

Help Center. Log In. Home. Using Facebook. ... How do I log into my Facebook account? I can't log in. How do I change my password?
Read more

Dropbox - How do I copy my photos from iPhoto to Dropbox?

Dropbox Help Center ... Sharing files and folders; ... Help Center; Contact us; Copyright; Cookies; Privacy & Terms; Community; Referrals; Forum;
Read more

Contact Center Interaction Recording | NICE

CONTACT CENTER COMPLIANCE RECORDING NICE User ... helps members optimize the value of NICE applications in their organizations through sharing of best ...
Read more

Enabling Organizations to Operationalize Big Data | NICE

NICE is the worldwide leading provider of ... first fully integrated and complete cloud contact center ... NICE; NICE Media Center;
Read more

Nice Contact - Documents

Download Nice Contact. Transcript ...
Read more

GMX: Email-Adresse, FreeMail, De-Mail & Nachrichten

Portal des FreeMail-Pioniers mit Nachrichten und vielen Services. Kostenlos mit GMX FreeMail: E-Mail-Adresse, 1 GB Mail Speicher, Free SMS.
Read more