Published on September 2, 2009
® IBM Software Group Multimedia Library for Sametime® Learning made fast and easy. Anytime. Anywhere.
Overview: Multimedia Library for Sametime A comprehensive collection of more than 275 tutorials and video clips showing users how to perform essential tasks. Target Audience: Enterprises with end users Benefits: Affordable solution for Lotus customers Support for 11 languages Reduced tech support calls and costs Individual clips can be “drip fed” to employees via e-mail to prepare for a product rollout or upgrade. Clips include step-by-step text instructions The Multimedia Library can be delivered as a web- based solution or embedded into an employee’s Notes Can be embedded right into the Notes client client. This Library is the largest multimedia solution library in the industry with more than 275 video tutorials in 11 languages. * English, French, Canadian French, Spanish, Latin American To see an example, visit: Spanish, Brazilian Portuguese, Italian, German, Japanese, Chinese http://ibm.com/software/lotus/training Simplified and Chinese Traditional 2
Objectives for this offering Provide Lotus customers with a comprehensive suite of training tools in an affordable package. Create an easy-to-implement product to address the training needs for: • Administrative assistants • Mobile users • Managers • End users • Help Desk Staff • Tech Support Create an affordable offering for our customers; training is delivered as a product site license reducing printing, shipping costs Deliver a training solution that will ensure successful change management, provide authorized product training and reduce tech support costs. Embed training right into the Notes client using an Eclipse plug-in! 3
Key benefits for Lotus customers Affordable packaged offering delivered as a site license Consistent, high quality training tools and content. “Lotus Authorized” means best-of-breed training currently available Flexible delivery options – self-paced or instructor-led Customization capabilities - source files are included for the relevant/appropriate materials Easy access/distribution - per user license entitles each user to access all materials Minimal administrative burdens - no need to identify how many of each product will be needed, or keep track of who uses what Reduced tech support costs as students can learn at their desktop Ensures successful rollouts and change management. The ability to leverage existing resources and relationships; materials can be self- serve on the customer’s server or delivered by the company’s training group A simple purchasing model – easy to administer one purchase order for the entire enterprise 4
What’s included: One comprehensive courses • The Power of Sametime Five lessons • Sametime Contacts • Sametime Chat • Sametime Voice and Video • Sametime Meetings • Sametime Advanced More than 275 video tutorials 11 languages • Each clip includes a step-by-step text transcription All content is delivered as a Help File that can be loaded onto a server or embedded into Lotus Notes 5
Who should buy this product? Customers who will benefit from this offering Organizations with more than 500 Sametime seats Companies planning a product deployment or migration End users and help desks within an organization Routes to market to purchase this offering ISSL GBS Software sales Ibm.com Accelerated Value Program 6
Additional Services 1. Installation services 2. Integration with existing Learning Management Systems 3. Custom content • Custom courses • Custom languages 4. Hosting services 7
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