Multi generational teams

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Information about Multi generational teams
Business & Mgmt

Published on December 29, 2013

Author: elifduru


UNDERSTAND what shapes expectations and drives behaviour for different generations ACCOMMODATE different styles and flex, while still meeting the needs of the larger organization APPRECIATE what each generation brings to the table @elifdurugonen INTEGRATE each generation’s strenghts to achieve business outcomes

• Born after World War II • Great Impact on the World Baby Boomers 1946 - 1964 • Dot-Com Generation • Parent planned, structured lives • Long term = 2 years • • Gen X Gen Y 1965 – 1980 1981 – 2000

GENERATIONAL D I V E R S I T Y Recognizing and understanding generational differences can help everyone learn to work together more effectively and transform your workplace from a generation war zone to an age-diverse and productive team.

Benefits of Teaming Generations Generations learn from one 86% agree another Better work quality due to variety 82% agree of generational perspectives @elifdurugonen


Keep Generations Apart? Keeping workers of different 78% say not generations from being assigned to successful at work together all @elifdurugonen


BABY BOOMER CORE VALUES • • • • • • • • • • Family Love Integrity Diversity Optimism Personal Gratifcation Idealistic Team Orientation Youth – forever! Involvement @elifdurugonen GEN X CORE VALUES • • • • • • • • • • Family Love Integrity Diversity Balance Independent Skeptical Self-Reliance Pragmatism Distrustful of Authority GEN Y CORE VALUES • • • • • • • • • • Family Love Integrity Diversity Self - confidence Meaning Achievement Patriotic Collaboration Informality

Decision making processes Expectations Priorities Learning styles / needs Communication Styles Working Styles Way of thinking Appearance Motivation factors

Areas of Generational Conflict Communication and Leadership Learning and Development Reward and Recognition

Communication Baby Boomers – Face to face • Use open and direct style but avoid controlling language • “Show me" generation • Prepared to answer questions • Present options to demonstrate flexibility in your thinking Generation X – Direct, as needed • Talk in short to keep their attention • Ask and give regular feedback • Use an informal communication style • Email as a primary communication tool Generation Y – Email, instant messaging • • • • • @elifdurugonen Challenge them They will resent it if you talk down to them Prefer communication through technology (e.g., email, instant messaging, text messages, podcasts, bulletin boards, on line chats, blogs, etc.) Prefer networking opportunities Quick responses to emails 11

Change Agility Mental Agility Selfawareness Results Agility @elifdurugonen We need “learning agile” leaders! People Agility

Leadership @elifdurugonen Baby Boomers • Show respect to their achievements • Involve in change initiatives and organizational issues Gen X • Truth • Coaching • Include in decisions • May challenge leadership (asking “why”) Gen Y • Avoid «I am the boss» style • Like to be treated as colleagues • Informality • Coaching and mentoring 13

Areas of Generational Conflict Communication and Leadership Learning and Development Reward and Recognition @elifdurugonen

Development is an issue! Have you ever left a job due to lack of development opportunities? 3% Boomers “I learned the hard way; you can too!” 13% Gen X “Train them too much and they will leave.” 28% “Continuous learning is a lifestyle.” Gen Y 0 @elifdurugonen 10 20 30

Gen X and Y Mentoring Feedback! Boomers marketable skills context and value collaborative; peer-topeer @elifdurugonen to stay current “lead me to the information” Independent; expert or coach led

Generation X Baby Boomers • • Give Recognition Establish Link – Organizational Mission – Organizational Values @elifdurugonen • • • • Show Respect for Time Approach Efficiently Be Straightforward Use Results Language Generation Y • • • Speak positive Offer help Ask / COACHING

The Most Effective L&D Tools Coaching Mentoring 40% of Gen Yers said having a mentor directly influenced their decision to stay at their current company! @elifdurugonen

The Most Effective L&D Tools Coaching @elifdurugonen Mentoring Reverse Mentoring

Areas of Generational Conflict Communication and Leadership Learning and Development Reward and Recognition @elifdurugonen

Reward means... Baby Boomers: “Show respect. Opportunity to share” @elifdurugonen Gen Xers: Gen Yers: “Freedom is the ultimate reward” “Assign meaningful tasks. Be sincere.”

Help generations acknowledge and appreciate different generations Be aware of differences, focus on similarities Create a learning agile organization Establish an effective coaching culture @elifdurugonen

Objects in the mirror are closer than they appear! @elifdurugonen

Gen Z! They are coming soon;) @elifdurugonen

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