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Motorola University

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Information about Motorola University
Business & Mgmt

Published on November 24, 2008

Author: ganeshramb

Source: slideshare.net

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EMPLOYEE TRAINING AND DEVELOPMENT AT MOTOROLA

CONTENTS Introduction History of MOTOROLA Training and Development Initiatives MOTOROLA University Focus on E-learning MOTOROLA

Introduction

History of MOTOROLA

Training and Development Initiatives

MOTOROLA University

Focus on E-learning

Introduction American MNC founded in 1928 by Galvin bros Best providers of training to Employees Motorola training and Education Centre Motorola University

American MNC founded in 1928 by Galvin bros

Best providers of training to Employees

Motorola training and Education Centre

Motorola University

Inception-1928,Chicago(USA) Galvin manufacturing corporation 1928-Battery eliminator 1930- entered radio communication 1947-name changed ,entered television market 1956-semicondutor,microprocessors, Integrated circuits

Galvin manufacturing corporation

1928-Battery eliminator

1930- entered radio communication

1947-name changed ,entered television market

1956-semicondutor,microprocessors,

Integrated circuits

Cont….. 1960- entered international market 1970 - faced competition 1980 - cellular technology (DynaTAC) 1991 - communication boom 2000 - joint ventures 2005 - global presence(40 countries)

1960- entered international market

1970 - faced competition

1980 - cellular technology (DynaTAC)

1991 - communication boom

2000 - joint ventures

2005 - global presence(40 countries)

Training and Development Initiatives Training since 1920’s Quality  Primary consideration of MOTO Training for workers and Top Management Corporate wide Study by HR Moto Executive institute Motorola training and Education Centre Rise of Motorola University

Training since 1920’s

Quality  Primary consideration of MOTO

Training for workers and Top Management

Corporate wide Study by HR

Moto Executive institute

Motorola training and Education Centre

Rise of Motorola University

UNIQUE FEATURES OF TRAINING AT MOTOROLA UNIVERSITY Most of instructors in the university were not regular professors but visiting professors. Instructions were tailor-made to meet the unique needs of the company. Training was integrated with project execution, rather than preceding it Learning at Motorola was not monotonous

Most of instructors in the university were not regular professors but visiting professors.

Instructions were tailor-made to meet the unique needs of the company.

Training was integrated with project execution, rather than preceding it

Learning at Motorola was not monotonous

Contd…… Offered training to synergize employee education with business targets. Annual performance reviews Individual dignity entitlement program Heavily invested in employee training program than other companies did. . Motorola offered training to all its employees from top management executives to factory workers

Offered training to synergize employee education with business targets.

Annual performance reviews

Individual dignity entitlement program

Heavily invested in employee training program than other companies did.

. Motorola offered training to all its employees from top management executives to factory workers

BENEFITS OF INNOVATIVE TRAINING AT MOTOROLA UNIVERSITY Helped employees to achieve a certain level of expertise. In a decade since 1987 Motorola reduced cost by US$ 10bn. Productivity measured by sales per employee increased 139 percent. The company was getting a return of US$30 in three years for every dollar spent on training.

Helped employees to achieve a certain level of expertise.

In a decade since 1987 Motorola reduced cost by US$ 10bn.

Productivity measured by sales per employee increased 139 percent.

The company was getting a return of US$30 in three years for every dollar spent on training.

MOTOROLA UNIVERSITY Siddharth nayan sharma

Started Motorola Training and Education Center (MTEC)- 1979 A Motorola viewed training as an investment rather than cost Decided to elevate MTEC to university status in 1989 University’s mission is to make the world a better place to make money

Started Motorola Training and Education Center (MTEC)- 1979

A Motorola viewed training as an investment rather than cost

Decided to elevate MTEC to university status in 1989

University’s mission is to make the world a better place to make money

To own university To provide education Operate unlike regular varsity Maintained absolute autonomous With own board of trustees To redefine the employees responsibilities

To own university

To provide education

Operate unlike regular varsity

Maintained absolute autonomous

With own board of trustees

To redefine the employees responsibilities

Helps to link b/n employees and company strategy To reduce cost Curriculum designed according to the requirement of company Taught business related topics

Helps to link b/n employees and company strategy

To reduce cost

Curriculum designed according to the requirement of company

Taught business related topics

Offered in three broad categories Engineering Manufacturing Sales and marketing

Offered in three broad categories

Engineering

Manufacturing

Sales and marketing

Listed the courses in the catalogue Appointed Chief Learning Officer (CLO) To provide course in a cost effective manner Model changed in 1990s Other than three basic categories Offered several other minor courses Offered to employees also to outsiders who made payment

Listed the courses in the catalogue

Appointed Chief Learning Officer (CLO)

To provide course in a cost effective manner

Model changed in 1990s

Other than three basic categories

Offered several other minor courses

Offered to employees also to outsiders who made payment

List of few coures offered by Univ. Course title Type of course Duration Description Vice Presidents Institute Leadership Development 4 days For new V P, Faculty includes Moto CEO, COO and other senior officers Asian impact for Motorola Leadership Development, Business Acumen Development 15 days For potential GM in the Asia/Pacific region held in Asia only General Managers Toolkit Functional Refreshers 1 day each Strategy & tactics, Financial management, Customer and market focus, Biz operations etc.. Building World class leaders through Coaching Coaching skill Development 2-3 Days Introduced in 1999. Offered world wide Leadership Accelerated Program Leadership Development Action 20 Days Designed for new managers in India. Offered only in India.

Siddharth nayan sharma

 

 

Six sigma methodology Motorola can lay claim to the most long-standing and time-tested experience in the industry Continue focusing their efforts on advancing the Six Sigma methodology to bring you the most powerful Six Sigma training available. Motorola has been implementing Six Sigma throughout the organization now for over 18 years With a presence in over 20 countries around the world, we are also proud to offer Six Sigma experience

Motorola can lay claim to the most long-standing and time-tested experience in the industry

Continue focusing their efforts on advancing the Six Sigma methodology to bring you the most powerful Six Sigma training available.

Motorola has been implementing Six Sigma throughout the organization now for over 18 years

With a presence in over 20 countries around the world, we are also proud to offer Six Sigma experience

Contd… Our global reach and in-depth experience as Six Sigma practitioners affords us an expansive inventory of best practices and lessons learned,

Our global reach and in-depth experience as Six Sigma practitioners affords us an expansive inventory of best practices and lessons learned,

Contd…….. What does this mean for you? When you take advantage of motorola’s combined history of innovation and experience applying Six Sigma in the real world, one can expect to achieve the quickest, most sustainable results possible, whatever the size of your organization, wherever it may be!

What does this mean for you?

When you take advantage of motorola’s combined history of innovation and experience applying Six Sigma in the real world, one can expect to achieve the quickest, most sustainable results possible, whatever the size of your organization, wherever it may be!

Area of six sigma application Motorola Saved $17 Billion from 1986 to 2004, reflecting hundreds of individual successes in all Motorola business areas including: Sales and Marketing Product design Manufacturing Customer service Transactional processes Supply chain management

Motorola

Saved $17 Billion from 1986 to 2004, reflecting hundreds of individual successes in all Motorola business areas including:

Sales and Marketing

Product design

Manufacturing

Customer service

Transactional processes

Supply chain management

Invention of six sigma In 1986, Bill Smith, a senior engineer and scientist at Motorola, introduced the concept of Six Sigma to standardize the way defects are counted.

In 1986, Bill Smith, a senior engineer and scientist at Motorola, introduced the concept of Six Sigma to standardize the way defects are counted.

Six sigma extends the benefit of its Six Sigma expertise to other organizations worldwide through Motorola University.

extends the benefit of its Six Sigma expertise to other organizations worldwide through Motorola University.

Leader in corporate education Motorola University is globally recognized as a leader in corporate education. This provides prospective clients with the assurance of consistent, high-quality services.

Motorola University is globally recognized as a leader in corporate education. This provides prospective clients with the assurance of consistent, high-quality services.

trademark Motorola is the globally recognized creator of Six Sigma, and actually holds the registered trademark (despite abuse of our trademark in the marketplace)

Motorola is the globally recognized creator of Six Sigma, and actually holds the registered trademark (despite abuse of our trademark in the marketplace)

Six sigma education tools Six Sigma Books The New Six Sigma: A Leader's Guide to Achieving Rapid Business Improvement and Sustainable Results by Matt Barney and Tom McCarty.

Six Sigma Books

The New Six Sigma: A Leader's Guide to Achieving Rapid Business Improvement and Sustainable Results by Matt Barney and Tom McCarty.

Six Sigma Online Resources Six Sigma Software MINITAB™ Statistical Software For information on MINITAB, visit http:// www.minitab.com / . SigmaXL Visit http:// www.sigmaxl.com /

Six Sigma Software

MINITAB™ Statistical Software For information on MINITAB, visit http:// www.minitab.com / .

SigmaXL Visit http:// www.sigmaxl.com /

Program Descriptions Six Six Sigma e-Foundations Sigma e-Foundations

Six Six Sigma e-Foundations

Sigma e-Foundations

E – Learning @ Motorola

E-Learning at Motorola Structure of the presentation Definition of E-Learning E-Learning at Motorola ‘’the why of it’’ College of Learning Technologies at Motorola The change E-Learning brought Use of E-Learning as a training and development tool at RR Donnelley

Definition of E-Learning

E-Learning at Motorola ‘’the why of it’’

College of Learning Technologies at

Motorola

The change E-Learning brought

Use of E-Learning as a training and

development tool at RR Donnelley

E-Learning at Motorola ‘’ The delivery of a learning, training or an education program by electronic means. E-learning involves the use of a computer or electronic device in some way to provide training or learning material’’

Why Motorola University went for E – Learning? Meeting challenges Better quality products Quick time training E-Learning at Motorola

Why Motorola University went for E – Learning?

Meeting challenges

Better quality products

Quick time training

College of Learning Technologies at Motorola University. Innovative learning methods… Virtual classrooms CD-ROMS Multimedia Satellite conferences E-Learning at Motorola

College of Learning Technologies at

Motorola University.

Innovative learning methods…

Virtual classrooms

CD-ROMS

Multimedia

Satellite conferences

The change E-Learning brought… Rise in web-based learning Compulsory training discontinued Specific and unique learning needs E-Learning at Motorola

Rise in web-based learning

Compulsory training discontinued

Specific and unique learning needs

The Time and Cost Advantage E-Learning at Motorola ‘’ Time is Money” More than 1,50,000 employees Wide range of programs Training time reduced by 50% 100 offices in 24 countries But Same course content and delivery!!!

More than 1,50,000 employees

Wide range of programs

Training time reduced by 50%

100 offices in 24 countries

But

Same course content and delivery!!!

REASONS FOR INTERNATIONAL RECOGNITION OF Motorola's TRAINING AND INDUSTRAIL PRACTICES

REASONS FOR INTERNATIONAL RECOGNITION OF

Motorola's

TRAINING AND INDUSTRAIL PRACTICES

Training and development programs were viewed not as cost but as an investment . Employee loyalty ---- “poor performance includes unwillingness to change” Resolving the conflicting behavioral patterns of different levels of management. Programmes were tailored to meet the unique demands of Motorola. Motorola extended training to all its employees as a must.

Training and development programs were viewed not as cost but as an investment .

Employee loyalty ---- “poor performance includes unwillingness to change”

Resolving the conflicting behavioral patterns of different levels of management.

Programmes were tailored to meet the unique demands of Motorola.

Motorola extended training to all its employees as a must.

INDIVIDUAL DIGNITY ENTITLEMENT To achieve employee retention . To improve the performance and their employability.

To achieve employee retention .

To improve the performance and their employability.

BENEFITS OF TRAINING PROGRAMMES Production cost reduced by US$10bn by training workforce in 1987. Productivity measured by sales per person increased by 139% in 1998. A return of US$ 30 in three years for every dollar spent on training .

Production cost reduced by US$10bn by training workforce in 1987.

Productivity measured by sales per person increased by 139% in 1998.

A return of US$ 30 in three years for every dollar spent on training .

DISADVANTAGES OF E-LEARNING Unilateral presentation No chance of disscussion

Unilateral presentation

No chance of disscussion

 

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