Mobile Online Support Strategies for Serving Today's Connected Online Students

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Information about Mobile Online Support Strategies for Serving Today's Connected Online...

Published on February 20, 2014

Author: jrhode



slides accompanying talk by Jason Rhode, Ph.D. on 2/21/14 at University of Illinois at Springfield for Symposium for Online Program Coordinators; complete online handout available at uismobile14 Mobile Online Support Strategies Jason Rhode, Ph.D. @jrhode

A day in the life

your A day in the life

a student’s A day in the life

Students today...

75% of 12-17 year-olds own cell phones Photo credit:

50% of teens send 50 or more text messages a day Photo credit:

30% of teens send 100 or more text messages a day Photo credit:

99.8% of college students own one or more cell phones Photo credit:

53% of phone-owning students have smart phones Photo credit:

97% of students use text messaging as their main form of communication Photo credit:

31% of U.S. adults prefer to be reached by text message Photo

Closing Thoughts...

Mobile communication is’t a fad and isn’t going away...

People today expect to work, learn, and study whenever and wherever they want

How can mobile technology help you be more efficient and effective in your support of online students?

What might your mobile communication strategy entail?

“Information is not knowledge” ~ Albert Einstein

“When it comes to learning, technology doesn’t matter, but structure does” ~ Eric Wignall


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