Microsoft // enable Service Provider Event Presentation

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Information about Microsoft // enable Service Provider Event Presentation
Technology

Published on May 8, 2014

Author: dbtarmm

Source: slideshare.net

Description

Presentation delivered at Microsoft Event on the sales track highlighting UC Analytics reporting and monitoring capabilities. Also the benefits for service providers and resellers where they can increase ARPU with including UC Analytics as an add-on and revenue through call billing functionality.

Smartly Manage Your Lync Solution UC Analytics Analytics and Reporting for MS Lync

Lync Monitoring Requirements User Adoption Costs / Billing QoE / Capacity Planning Employee Productivity DASHBOARD • Configurable Layout • Real Time Snapshot • Dynamic Charts • Single Click Reporting REPORTS • Automated • Standard Templates • Report Builder • Comprehensive Filtering

Lync Monitoring Requirements User Adoption Costs / Billing QoE / Capacity Planning Employee Productivity Daily / Monthly / Annual Reports Call Type Summary Chart Voice VC and AC IM

Lync Monitoring Requirements User Adoption Costs / Billing QoE / Capacity Planning Employee Productivity Enhanced QoE Report Field Selection, SIP Trunks and Gateways MOS and Gateway Summary Charts MOS Alarms

Lync Monitoring Requirements User Adoption Costs / Billing QoE / Capacity Planning Employee Productivity Performance Reports Inbound Handling and Call Statistics Chart Ring Time Alarms IM Transcripts

Lync Monitoring Requirements User Adoption Costs / Billing QoE / Capacity Planning Employee Productivity Costs by Service Provider / Reseller / End User % Mark-up on Call Costs Cost Alarms and Extension Monthly Budget

Lync Monitoring Requirements Real Time Presence / Availability Availability Chart Reports including login / logout and duration per status

Hosted Lync and UC Analytics Increase ARPU Revenue from Call Costs Multi – Tenancy Support Comprehensive Security Policies Branded Portal / Reports

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