Microlearning for the MSL

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Information about Microlearning for the MSL

Published on September 22, 2016

Author: MichelleAYoungers

Source: slideshare.net

1. Michelle A. Youngers President myoungers@sciencemedia.com Microlearning for the MSL September 16, 2016

2. ConfidentialConfidential 1. Recognize the need to provide learner-driven training to benefit just-in-time performance support 2. Evaluate design elements that make microlearning impactful for overall knowledge retention 3. Identify how Microlearning works in the context of the traditional learning continuum 4. Discover and share best practices for making training accessible for MSLs 5. Case Study highlights Session Objectives

3. Confidential About ScienceMedia Programs to ensure clinical competency across an organization Apply best-in-class adult learning Recognized for high quality, high science content Visual learning programs, instructionally sound Technology for on-demand delivery and access Engaging content, reusable, cost effective 23 years in eLearning, happy repeat customers Broad life science experience

4. Confidential ScienceMedia: Who We Serve • Pharma, BioPharm, Diagnostic, Device • Research • Clinical Development • Medical Affairs • Commercial • Clinical Research Organizations • Contract Pharma Sales Organizations • Hospitals (Pilot program) PRA

5. Confidential Microlearning: Definition Microlearning provides bite-sized learning-related interactions, matching how we best learn • Learning-related interactions: • In the form of “bite-sized“ or microlearnings, usually less than 5 minutes duration • Involve a variety of learning-related events such as content presentation, scenario-based questions, job aids, reflection questions, assignments, discussions, etc. • Intentionally scheduled or spaced over time to support learning retention • Learner-specific needs: • Learners are provided one or more of a series of microlearnings (subscription learning) • Microlearnings are selected based on learner needs (pushed) or learner directed (pulled)

6. Confidential Microlearning: Why is it Important? Hermann Ebbinghaus – discoverer of the learning curve, the forgetting curve and the spacing effect • We do not all learn the same! • Allows for continuous learning events to increase overall engagement and retention • Reinforce with application exercises • Refresh with bite-sized servings of previous learnings • Spaced practice tackles the “forgetting curve”, resulting in sustained knowledge over time • Performance support with access to learnings at the time of need

7. Confidential The Learning Continuum Small Chunks, Spaced, Memory Based: Literature Summaries Reinforcement Learning: Cases Scenarios Role Play Learner Driven: Refresh or Expanded Reference Microlearning: Application

8. ConfidentialConfidential • Educated professionals should be able to learn what they need on their own. • On-demand refresher • There is no protected training time as individuals are expected to fulfill their job responsibilities. • Small and spaced trainings • Different learning styles can create training challenges as one approach will not fit all. • Multi-media and variety of formats • Completion of training may be tracked formally, informally, or not at all creating accountability concerns. • On the job application Challenges in Medical Affairs Training

9. Confidential Microlearning: An Example Training Event: Journal Club Audience: MSLs Traditional Approach: • Virtual Instructor-led • One-Time event • “Hot Sheet” 2-page summary provided post-event

10. Confidential Training Event: Journal Club Approach with Microlearning Microlearning pre-work: PUSH • Immuno-oncology primer • Clinical summaries Event: Virtual Instructor-led Context-based approach Microlearning: An Example Microlearning reinforcement: PULL • “Search & Learn” of key deliverables • Application scenarios Week 3 Week 2 Week 1 Refresh Reference

11. Confidential Microlearning: Best Practices 1. Evaluate how you will use it - develop a comprehensive Training Plan • Identify specific knowledge to sustain Understand common themes, critical to know information Typically related to the Scientific Platform • Consider needs of all audiences Inclusive – utilize across all audiences of the traditional learning continuum Extend to formal external education programs • Evaluate and leverage existing material as a starting point Scientific information exists • Consider assessment needs • Develop as early in product lifecycle as practicable

12. Confidential Microlearning: Best Practices 2. Standardize how you create it - build content to ensure reuse

13. Confidential Microlearning: Best Practices 3. Consider how you will store and access it – have a flexible platform solution

14. Confidential In Summary • Respect learning differences in adults • Repetition and spacing works! • Learning events varied to increase engagement • Use in the context of the Learning Continuum • Allow learners to “self-direct” microlearnings • Employ best practices in content development to allow reuse, flexibility of delivery and access

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