MI3 Casino Management

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Information about MI3 Casino Management

Published on February 21, 2014

Author: cheeteye

Source: slideshare.net

Measure Manage Master

Measure Manage Master According to HRExaminer: traditional performance management software based on annual and quarterly reviews, “miss the whole rhythm of the business.” They expect to see systems that allow instantaneous evaluation and they expect to see case studies that demonstrate the power of “always on” performance evaluation.

Measure Manage Master The workplace is one of the most feedback-deprived places in modern life and casinos need to be especially aware of this. Lack of feedback in casinos results in policies and procedures not being strictly followed, which leaves them unprotected from the damaging effects of negligence and fraud both by external sources and an organization’s own staff.

Measure Manage Master Remain great by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.

BENEFITS Achieve cost savings of between 10% and 15% Drastically reduce high risk, vulnerable parts of operations Increase customer engagement, brand loyalty and revenue

TABLE GAMES Don’t leave money on the table COMPLIANCE Stay above the board MARKETING Brand loyalty SURVEILLANCE SECURITY Looking out for you Tight controls FOOD & BEVERAGE CASH DESK Keep the house from burning Tight controls SLOTS Make sense of the data revolution

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