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Merit Event - All You Needed To Know About Application Service Provision

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Information about Merit Event - All You Needed To Know About Application Service Provision

Published on January 28, 2008

Author: meritnorthwest

Source: slideshare.net

Description

The Application Service Provider (ASP) model, through which servers and software applications are located and managed off site by a specialist provider, offer many potential business benefits.

To the user community these technologies offer the potential to reduce IT support costs whilst, at the same time, increase the functionality and processing capabilities.

For software developers the same technology opens the door to a much wider user base.

In many cases ASP solutions remove the need for continued capital investment and allows the customers in-house IT team to focus on improving the use of IT within the business.

Another benefit offered by the ASP solution is that flexibility of access it offers. Users can access their systems via the Internet. This enables them to gain access from almost any location (e.g. home, customer sites, on holiday, etc.). This connection flexibility is provided without the need to invest in expensive wide area networks.
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a presentation by e-know.net Delivering Business Added Value Online                                        

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net Product Offering Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company for all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r KPMG quote: “ASP’s may be the only option for time and resource constrained SME’s to obtain the technology for change needed for ERPII, e-commerce etc etc”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net Product Offering

Cost Benefit Analysis

e-know.net Desktop Demonstration

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net Product Offering Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r Gartner quote: “Through 2004 40% of small enterprises will choose the ASP model for delivering ERP and CRM applications such as accounting”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net Product Offering

Cost Benefit Analysis

e-know.net Desktop Demonstration

The technology guide 1980 1985 1990 1995 2000 Budget for a monthly payment on all your IT. Minis/PCs Proprietary Bespoke/ Packaged S/W Devolution! Islands of Auto. Re-Invention Slightly Flexible Main Frame Proprietary Bespoke S/W Client/Server Open Systems Packaged S/W Some Bespoke The Web! Open Systems Objects Packaged S/W E-BIZ!!! Central Inflexible Expensive Time Lag Homogenous Enterprise Focus More Flexible Capital Cost Freedom! Best Mix of Central and Devolved Functions ‘ Pay as You Go’ Poss.

Analyst forecasts Source: Durlacher Research, Special Report: ASP's, July 1999 Ensure predictable monthly costs, based on usage Market Size £ Bn 0 200 million 400 million 600 million 800 million 1 billion 1.2 billion 1.4 billion 1.6 billion 1999 2000 2001 2004

No capital outlay Purchase your IT in line with your business requirements Flexibility provided through 24 x 7 x 52 access Business accessibility from any location worldwide (take your desktop with you without taking your laptop!) Significantly reduced installation disruption or downtime No maintenance fees Complete security - automatic upgrades, automatic backups, virus protection, best of breed firewall protection Disaster recovery plans, fast data recovery, 24 hour help desk License management Information sharing Use of shadowing for training and off site demo’s Minimum cost of roll out to new sites No expensive equipment or specialist hardware required Increased service offering The General Benefits of an ASP Solution Make sure your IT is accessible anytime, anyplace, anywhere.

No capital outlay

Purchase your IT in line with your business requirements

Flexibility provided through 24 x 7 x 52 access

Business accessibility from any location worldwide (take your desktop with you without taking your laptop!)

Significantly reduced installation disruption or downtime

No maintenance fees

Complete security - automatic upgrades, automatic backups, virus protection, best of breed firewall protection

Disaster recovery plans, fast data recovery, 24 hour help desk

License management

Information sharing

Use of shadowing for training and off site demo’s

Minimum cost of roll out to new sites

No expensive equipment or specialist hardware required

Increased service offering

No capital outlay Purchase your IT in line with your business requirements Flexibility provided through 24 x 7 x 52 access Business accessibility from any location worldwide (take your desktop with you without taking your laptop!) Significantly reduced installation disruption or downtime No maintenance fees Complete security - automatic upgrades, automatic backups, virus protection, best of breed firewall protection Disaster recovery plans, fast data recovery, 24 hour help desk License management Information sharing Use of shadowing for training and off site demo’s Minimum cost of roll out to new sites No expensive equipment or specialist hardware required Increased service offering A Summary of The Benefits: Provision of a pioneering IT infrastructure without the need for internal IT expertise, allowing you to:- Concentrate on your core business activities Improving Quality Reducing Cost & Meeting Deliveries The General Benefits of an ASP Solution Make sure your IT is accessible anytime, anyplace, anywhere.

No capital outlay

Purchase your IT in line with your business requirements

Flexibility provided through 24 x 7 x 52 access

Business accessibility from any location worldwide (take your desktop with you without taking your laptop!)

Significantly reduced installation disruption or downtime

No maintenance fees

Complete security - automatic upgrades, automatic backups, virus protection, best of breed firewall protection

Disaster recovery plans, fast data recovery, 24 hour help desk

License management

Information sharing

Use of shadowing for training and off site demo’s

Minimum cost of roll out to new sites

No expensive equipment or specialist hardware required

Increased service offering

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net Product Offering Cost Benefit Analysis e-know.net Desktop demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r Deloitte Research quote: “By leveraging the internet to connect with customers and suppliers, manufacturers can be up to 70% more profitable”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net Product Offering

Cost Benefit Analysis

e-know.net Desktop demonstration

Background Three directors of successful software vendor formed e-know.net Limited Largotim’s Barriers to sale: Traditional IT Installation costs were high – due to highly customised software Huge capital outlay required Experienced IT resource dependent Largotim e-know.net ASP identified as the future of IT! Make sure your IT is accessible anytime, anyplace, anywhere.

Three directors of successful software vendor formed e-know.net Limited

Largotim’s Barriers to sale:

Traditional IT Installation costs were high – due to highly customised software

Huge capital outlay required

Experienced IT resource dependent

“ Provide value by offering a package of products & services to help our customers become more profitable and be more competitive through the use of integrated business information systems”. “ e-know.net are facilitators of IT Business Solutions. We are a technology driven Company who can provide state of the art software and hardware services and support to solve a variety of business problems. We are strong technically and can provide Project Management, Consultancy, Implementation and training either directly or where appropriate through our network of strategic alliances”. What does e-know.net stand for? Budget for a monthly payment on all your IT.

“ Provide value by offering a package of products & services to help our customers become more profitable and be more competitive through the use of integrated business information systems”.

“ e-know.net are facilitators of IT Business Solutions. We are a technology driven Company who can provide state of the art software and hardware services and support to solve a variety of business problems. We are strong technically and can provide Project Management, Consultancy, Implementation and training either directly or where appropriate through our network of strategic alliances”.

Who are we? The Board Of Directors Niki J Redwood Financial Director Ian Burrows Managing Directors Reg J C Smith Strategic Alliance David T A Redwood Chairman Bernard de Cannierre Non Executive Director Make sure your IT is accessible anytime, anyplace, anywhere.

The investors Make sure your IT is accessible anytime, anyplace, anywhere.

Distribution Channel & e-know.net Rely on one company to manage all your IT. ?

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net product offering Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r Sun Microsystems quote: “If you are a CEO with a head for business, you won’t be buying computers any more. You won’t buy software either. You’ll rent all your resources from a service provider”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net product offering

Cost Benefit Analysis

e-know.net Desktop Demonstration

Providing business connectivity e-know.net Make sure your IT is accessible anytime, anyplace, anywhere. Small company One office

Providing business connectivity e-know.net Rely on one company to manage all your IT. Large company Office one Large company Office three Large company Office two Large company Large company Office four

Why e-know.net? Distribution Channel Facilitators of “best of breed” software Proven track record ERP & financial software background The only ASP to receive 3i’s backing Strong alliances Flexible ways of working Guaranteed up time (SLA = 99%) Experience after sales support and consultancy Single point of contact for all your IT requirements Plan IT Implementation Methodology Budget for a monthly payment on all your IT.

Distribution Channel

Facilitators of “best of breed” software

Proven track record

ERP & financial software background

The only ASP to receive 3i’s backing

Strong alliances

Flexible ways of working

Guaranteed up time (SLA = 99%)

Experience after sales support and consultancy

Single point of contact for all your IT requirements

Plan IT Implementation Methodology

Why is e-know.net secure? Multi-layer security model based on US Department of Defense standards Checkpoint firewall 1 SSL3 authentication for access to member areas Individual 128-bit operating system security for each application All components of the service 'hack tested' before roll-out Real time activity logging & exception reporting Ensure predictable monthly costs, based on usage WWW Members 128 bit Applications 128 bit

Multi-layer security model based on US Department of Defense standards

Checkpoint firewall 1

SSL3 authentication for access to member areas

Individual 128-bit operating system security for each application

All components of the service 'hack tested' before roll-out

Real time activity logging & exception reporting

e-know.net Infrastructure Server farm resilience Don’t invest in IT ever again. Telford Server Farm 4MB Feed 4MB Backup Feed Admin / SSL Secured DNS APACHE www (UNIX) IIS www (windows) Routers Routers DMZ Firewall Watchguard Checkpoint Switch Admin / SSL Secured DNS APACHE www (UNIX) IIS www (windows) EXCHANGE DOMINO POP3 IMAP EXCHANGE DOMINO POP3 IMAP DLT Tapes NAS Hardrives Backup Backup B Primary Domain Controllers Customer application Servers Workflow data Severs Database Servers RIS Server Customer application Servers Workflow data Severs Database Servers RIS Server

Ultimate in Mobility and Flexibility! This PDA is accessing an ERP application over a wireless connection. Make sure your IT is accessible anytime, anyplace, anywhere.

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net’s product offerings Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r David Redwood, CEO e-know.net: “The ASP model will inherently impact the cost infrastructure, the ease and speed of deployment and the overall ROI of sophisticated business software provision”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offerings

Cost Benefit Analysis

e-know.net Desktop Demonstration

The e-know.net solution Make sure your IT is accessible anytime, anyplace, anywhere. Hardware HP, Sun Cisco, NAS, Watchguard Bandwidth XO Communications,Worldcom,UUNet Server Farm In-House, World HQ Security SSL3 128bit encryption, Watchguard Sun screen Checkpoint Firewall 1, 164bit 3DES extranet VPN Support Software Lotus, Exchange e-mail, Ms Office, Navision, CRM, Citrix Platform, Axapta, T & A, Ps–Team, recruitment software…. e-solutions Lotus, web services, e-commerce Hosted Software Anything! Consultancy Project Management, Technical, Business & Implementation

Potential Solutions Full Service Provision: The provision of applications from the e-know.net core range of products. e.g Navision Attain, T & A, Lotus Notes, e-recruit by e-know.net, Microsoft Office, Goldmine, email…. Application Hosting Service: Transfer the routine management of your software to e-know.net ASP infrastructure Server Hosting Service: Relocate hardware and software to e-know.net Server Farm for day-to-day management Other: Website development, hosting Email hosting service Budget for a monthly payment on all your IT.

Full Service Provision:

The provision of applications from the e-know.net core range of products. e.g Navision Attain, T & A, Lotus Notes, e-recruit by e-know.net, Microsoft Office, Goldmine, email….

Application Hosting Service:

Transfer the routine management of your software to e-know.net ASP infrastructure

Server Hosting Service:

Relocate hardware and software to e-know.net Server Farm for day-to-day management

Other:

Website development, hosting

Email hosting service

e-know.net Pricing Don’t invest in IT ever again. Member/User ASP Access Desktop & Related Services £105 per/user/month The ASP Desktop must be taken, and any of the following can then be added on an individual user basis Exchange or Domino e-mail with ASP £ 8 - 12 per user/month MS Office Professional £15 per user/month All Navision ATTAIN Granules - Financials, SOP, POP, Inv, Manu, DRP, MRP, CRM, Service Mgt, etc….. £45 - £75 per/user/month (£100 per database per month) Crystal reports – std £10 per/user/month Customer hosted software £5 per app/user/month Hosted products with backend database e.g SQL £10 per app/user/month

Navision Attain at a glance Fully integrated established business management solution characterised by: Simplicity Ease of use Adaptability ERP solution targeted to SME’s Covers Financials, Manufacturing, Distribution, CRM & Service Management Fully integrated to WEB interfaces Many bolt on products such as product configurators Microsoft GUI look and feel – Intuitive and easy to learn Purchased by MICROSOFT Rely on one company to manage all your IT.

Fully integrated established business management solution characterised by:

Simplicity

Ease of use

Adaptability

ERP solution targeted to SME’s

Covers Financials, Manufacturing, Distribution, CRM & Service Management

Fully integrated to WEB interfaces

Many bolt on products such as product configurators

Microsoft GUI look and feel – Intuitive and easy to learn

Purchased by MICROSOFT

Navision Attain at a glance Fully integrated established business management solution characterised by: Simplicity Ease of use Adaptability ERP solution targeted to SME’s Covers Financials, Manufacturing, Distribution, CRM & Service Management Fully integrated to WEB interfaces Many bolt on products such as product configurators Microsoft GUI look and feel – Intuitive and easy to learn Purchased by MICROSOFT Rely on one company to manage all your IT.

Fully integrated established business management solution characterised by:

Simplicity

Ease of use

Adaptability

ERP solution targeted to SME’s

Covers Financials, Manufacturing, Distribution, CRM & Service Management

Fully integrated to WEB interfaces

Many bolt on products such as product configurators

Microsoft GUI look and feel – Intuitive and easy to learn

Purchased by MICROSOFT

ASP v’s In-House Navision Solution Example pricing for a 10 user Navision Attain Installation – based on software costs only ASP Desktop with Navision Attain @ £180 x 10 users = £21,600 per year, £64,800 over three years In house installation, cost of 10 user licence with same modules (excluding any server costs) £83,800 upfront. Budget for a monthly payment on all your IT.

Example pricing for a 10 user Navision Attain Installation – based on software costs only

ASP Desktop with Navision Attain @ £180 x 10 users = £21,600 per year, £64,800 over three years

In house installation, cost of 10 user licence with same modules (excluding any server costs) £83,800 upfront.

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net’s product offerings Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r David Redwood, CEO e-know.net: “The ASP model will inherently impact the cost infrastructure, the ease and speed of deployment and the overall ROI of sophisticated business software provision”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offerings

Cost Benefit Analysis

e-know.net Desktop Demonstration

Cost Benefit Analysis Nucleus Research e-know.net cost benefit analysis Make sure your IT is accessible anytime, anyplace, anywhere.

Nucleus Research

e-know.net cost benefit analysis

Cost Benefit Analysis Example Don’t invest in IT ever again.

Cost Benefit Analysis Example Rely on one company to manage all your IT.

Cost Benefit Analysis Example Make sure your IT is accessible anytime, anyplace, anywhere.

Cost Benefit Analysis Example Budget for a monthly payment on all your IT.

Agenda The ASP Industry e-know.net Background Why e-know.net? e-know.net’s product offerings Cost Benefit Analysis e-know.net Desktop Demonstration Rely on one company to manage all your IT. Manage the complexity of spending your IT budget with a number of Suppliers. o r DEIO: “We haven’t outsourced our IT, e-know are just hosts. But if we need things to be available at short notice they can do it. We’re no longer faced with the dilemma of finding servers, installing them, then recruiting staff, training them and getting the systems up and running to support the business”

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offerings

Cost Benefit Analysis

e-know.net Desktop Demonstration

Desktop Demonstration Budget for a monthly payment on all your IT.

We Thank You For Your Time Any Questions?

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