Published on March 6, 2014
UNLOCKING POTENTIAL Building Retention Strategy Higher Levels of Order & Organization Eric W. Curtis
TODAY ‣ Introductions ‣ Retention Deﬁned ‣ Member Experience ‣ Value & Appreciation ‣ Organization ‣ Moving Forward
MISSION Unlock the potential of nonproﬁt leaders to better serve others and tackle society’s challenges
NONPROFIT EXPERIENCE YMCA of Greater Providence YMCA of Greater Boston YMCA of the North Shore Augusta YMCA
WHAT IS RETENTION?
RETENTION THINKING People will stay where they are most Managed & Appreciated Increase capacity by building higher levels of Order & Organiza>on
MEMBER EXPERIENCE MARKETING JOIN SERVICE ADMIN QUALITY COMMUNICATION VOLUNTEER ENGAGE
MEMBER EXPERIENCE GUIDE BOOK
APPRECIATE GUIDE BOOK
Job Title: Function: Name: PRIMARY PURPOSE: TOP 5 KEY ACTIVITIES: 1. 2. 3. 4. 5. KEY PERFORMANCE INDICATORS: 1. 2. 3. 4. 5. ORGANIZATION JOB POST CLARITY-ACCOUNTABILITY-PRIORITY
ORGANIZATION GUIDE BOOK
MOVING FORWARD “What gets measured gets managed.” -Peter Drucker
MOVING FORWARD GOALS RETENTION RATE NOW:_____________________________________________ RETENTION RATE GOAL: _____________________ BY-WHEN:_____________ ACTION 1: _________________________________________________________ ACTION 2: _________________________________________________________ ACTION 3: _________________________________________________________
MOVING FORWARD GUIDE BOOK
THANK YOU Increasing Member Retention Eric Curtis firstname.lastname@example.org SERVICES: Strategic Planning | Retention | Change Management | Leadership Development
Recruiting and Retaining Good Board Members. ... right board member for a nonprofit can be a ... organization has effective members of its ...
... conducted with nonprofit executives, board members and ... the organization is and what member benefits ... Membership Renewal and Retention.
Sample Membership Recruitment/Retention ... in a variety of nonprofit organizations throughout ... other allied organizations. Member Retention ...
View 14557 Member Retention posts, ... a long way to helping those retention numbers climb. 4. Improve Member Communication & Stimulation Why do people ...
Member News & Events Blog ... special offers and upcoming events posted by LANO members. ... Nonprofit workshop:
5 Successful Strategies for Member Retention. ... Until people know your organization, ... NonProfit PRO.
The mission of The Center for Nonprofit Resources is to ensure that nonprofit organizations ... nonprofit organizations. WGTE’s workshops ... retention ...
Member Retention Strategies ... helpful and how everyone in the organisation can impact on retention. ... some new ideas for member retention ...