Mega receptionist - Cloud IVR Service

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Information about Mega receptionist - Cloud IVR Service

Published on March 9, 2014

Author: ashishbafna619



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What is a Mega Receptionist • • On calling your MR number, customers are greeted with a professional welcome message • PBX Systems for your Business Mega Receptionist (MR) is a “phone number” for your business Your Customer can speak to the concerned person by pressing the extension. – Extension can be set to your present mobile or a landline number – Customers can leave a voicemail in case no one answers their call Features offered by Mega Receptionist Welcome Message Programmable Extensions Call Forwarding Call Logs Call Recordings After Hours Support Never Lose Business Leads . Project Big Company Image

Mega Receptionist – Benefits Project a Big Company Image - Perception is Reality You want to impress your callers and convey a big business image, but want to avoid the expense of a real receptionist. You can create the appearance of multiple departments and project a professional business image. Never Lose a Business Lead -Every call is Important The business is getting competitive, what if a big order was lost because your phone was powered off when the customer called. From our website, you will get a list of all the customers who called you and whose call was missed. Get Calls When Not in Office - Business is on the go You’re out on the go, but expecting that crucial phone call. Enjoy the convenience of having your calls routed to your home, mobile, or any number - so you'll never miss another important call. Move Office but not Phone -Phone Number for Life Your business is growing; you want to move to a bigger office but are worried about customers calling old number. Your Mega Receptionist number will go where your office is. No Hardware – No Software – As Easy as your Email

How Does Mega Receptionist Work 2 Call connected to an extension set by you Dials 1 for Sales Greeted with Welcome Message SMS E-mail Employee 1 Calls your MR Number Wait for Input 3 Call Recording Customer records a message Dials 2 for Voicemail Voicemail sent to Customer • Set Welcome Message •Program Extensions • Access call Logs • Set After Hours E-mail 4 Customer sends a fax Dials 3 to send a fax Fax sent as PDF to E-mail Never Lose Business Leads . Project Big Company Image

Mega Receptionist – Advantages over a PBX Features Incoming Calls are forwarded to your existing Numbers ( Mobile / Landline) Easily program extensions through a web based interface Call Logs, List of all customers who called you Call Recordings, Access to all calls to your number Ability to set post work hours – Forward calls to your number Voice Mails – Customers can leave a message for you No Hardware Installation No Maintenance Charges MR PBX

What’s New in Mega Receptionist . . . New Features offered by Mega Receptionist Mini-CRM Integration Click2Call Custom-SMSFunctionality PBX Systems for your Business Mini-CRM Integration With this release we are providing an easy to use mini crm for MR-clients to manage their customers (leads) efficiently. We have created phone-book, follow-ups, lead-status and notes in the system to be able to provide crm as an effective service. Click2Call Integration We are providing the facility of agents being to call customers click2call. This would be a clickable icon present on call-logs view and contacts view. An agent can directly place a call from here to the customer. If a customer has multiple numbers, an agent can select the desired number of the customer from a drop down. This feature would facilitate outcall from MR and would connect the agent with the customer .All out-calls would be recorded and can be accessed from the call-logs view. Custom-SMS-Functionality and Agent-SMS delivery MR-clients would now be able to configure their custom-sms's for notifications. Also there would be provision for sms's to be sent to custom numbers and agents who picked the call.

Mega Receptionist – Levels and Features Supported Features CallBack Professional Advance Welcome Message SMS Alerts Web Interface Voicemail Programmable Extensions Call Recording Multiple Language Support After Hour Support Advanced Call Forwarding + Custom Onhold Music Fax to Email Call Location Based Rrouting Blacklist / Whitelist Feature Conference Click To Call Sticky Agent Multi Level IVR ASR - Automatic Speech Recognition Free SMS coins Pricing* Click To Call Charges Click to Call - Limited 35 paisa / 30 sec Click to Call -Un Limited (If Agents have Tata phones) Rs. 450/ pm / user 7,880 + Sequential, Parallel, Round Robin call forwarding * 12.36 % service tax extra 2400 26,988 3600 44,950

Difference between Professional & Advance Advance Professional SME SME MR Number Called SME MR Server MR Number Called MR Server SME Caller SME SME  Supports Programmable extensions  One number can be mapped on one extension  Target Smaller customers that have a upto 12 employees  Supports Advanced call forwarding  Parallel and Sequential  One extension can be mapped upto 9 numbers  Target Larger customers, where all multiple employees are there in a department

About Company About Megawebsource Customers Awards Megawebsource is a worldwide leader in providing internet services such as web development, domain registration, web hosting, search engine optimization, web analysis, Bulk SMS, E-marketing etc. We have adopted the latest technologies which give more reliability, security, compatibility, independence of the product. At Megawebsource, we focus on high quality and Future Perfect Secure Technology (FPST). The cutting edge infrastructure, fully mechanized techniques and dedicated support is the key to our success.

MEGAWEBSOURCE - WORLD CLASS SUPPORT     Technicians working round the clock to assist you in any kind of technical issues. 24 X 7 X 365 Premium Technical 10 AM - 5 PM Premium Telephonic Support & Online Chat Support 24 X 7 X 365 Server Monitoring Quality Policy Innovation and Transparency in all our processes and business practice Continuously monitoring and improving all our processes Rapid Action on all our services and extremely flexible models in our product development Creating an environment that will allow people to develop and deliver world class products and services.

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