MAS PRESENTATION

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Information about MAS PRESENTATION
Entertainment

Published on February 4, 2008

Author: Rachele

Source: authorstream.com

Slide1:  Time Line of Historical Events, Program Releases & Announcements Mc Shan Abner Systems Incorporates in December 1997:  Mc Shan Abner Systems Incorporates in December 1997 After evaluation of the marketplace and a conclusion that the software market has remained stagnant in the Floral Industry. Bruce Mc Shan and Abner Maldonado decide to round up the posse agree to develop the next generation Floral Software System. We put together a team of experienced Industry Professionals to develop the next generation software and virtual company. Meet MAS Team members :  Meet MAS Team members Jack Lucas (from Dallas TX) Joins MAS team in 2000 bringing his 20 years of expertise in Hardware Operating Systems and Network Solutions to MAS. Issa Hazou (Houston TX) Joins MAS team in 2000 after working with Abner for 13 years prior on Delivery Systems & Hardware Installations. Chris Golden (from Denver Co) in 2000 joins the MAS team providing expert programming, Hardware, Networking, PC expertise and just a variety of great knowledge in the Floral Industry. Providing a one two power punch combination in software development. Brenda Merkel (Denver Co) (in 2002) heads the E-Service Customer Service department introducing to the industry an innovative customer service concept of E-Service to our customers. Kristi Gilbert (from Washington DC) comes on as a trainer and installer in 2002. Young MBA graduate has done an outstanding job doing onsite installations and specialized customer training. Hal Conklin (from Westbury NY) sells his shop in New York moves to Arizona joining the MAS team as the National Sales Manager for MAS in 2003. Talking about believing in the product and making a statement. MAS Team Continued:  MAS Team Continued Denny Walker (from Portland OR) joins MAS in 2003 and heads the MAS GUIDANCE system project. Owner of a Limousine Service Company and Wedding Service has in one year done over 8000 weddings In a year. Speaks fluent Japanese and a great project manager and good programmer. Frank Cruz joins the MAS team in 2004 a Customer Service Rep and installer (Newport Richey FL). Ryan Freeman comes on board as our ALL CANADA Sales Manager, Installer and system support to head the Canada operation in 2004 from (Toronto ON) Mark Smith joins the MAS team as Sales Representative & installation trainer from (Midland MI) in 2005. Overall 14 professionals serving 40 + customers. MAS has selectively built and retained a team of industry professionals with a collective combined experience of 250+ years. Research & Development Key :  Research & Development Key Jack Lucas Heads Research & Development Platforms: From SCO Unix to Linux. To The next best technology? Key to success has been the ability to act on evolving technologies quickly. Constant finger on the Technology Pulse. MAS Maiden Release September 1999 (3 Years in developing & testing):  MAS Maiden Release September 1999 (3 Years in developing & testing) New Generation Easy Order Entry Order Scripting State Name & Address Directory Look-Up Note Pad Check-Out Box Concept Paperless Wire Order Processing Paperless Delivery Management Employee Productivity Reporting Double Dating Market List Automatic Generation from orders placed Innovative Look Up Capabilities Snap Shot History Order Entry Screen:  Order Entry Screen Note Pad :  Note Pad Order changes accountability:  Order changes accountability State Directory Look-up:  State Directory Look-up Order Scripting:  Order Scripting Check Out Box :  Check Out Box Check Out Box all possible categories:  Check Out Box all possible categories Designer Productivity:  Designer Productivity Sales Productivity:  Sales Productivity Driver Productivity:  Driver Productivity Delivery Control Screen :  Delivery Control Screen Flexible Order Look-up Capabilities :  Flexible Order Look-up Capabilities New Release Delivery Manager & Mapping Systems March 2000 :  New Release Delivery Manager & Mapping Systems March 2000 Drawing Your Own Boundaries Visual Routing Hot List Product Suggestions box released March 2001 :  Product Suggestions box released March 2001 Sales Guide easily accessible by sales operators during order entry Organized by product grouping or Occasion or Specials Availability display and price points Great for new sales clerks with limited product knowledge Suggestion Box Access:  Suggestion Box Access Holiday Suggestion Box:  Holiday Suggestion Box Picture of Product Display:  Picture of Product Display Suggestion Box Screen :  Suggestion Box Screen Sympathy Suggestion Box:  Sympathy Suggestion Box Balloon Suggestions /Inventory & Location:  Balloon Suggestions /Inventory & Location Add On Items Suggestions:  Add On Items Suggestions E-mail Stay in touch release October 2001:  E-mail Stay in touch release October 2001 E-mail question front and center. Fax orders E-Receipts sent immediately automatically. E-Delivery Confirmation sent when order is delivered. E-Delivery left at address. E-Delivery not able to deliver. E-Invoice Copy. E-Credit Card declined. E-mail message send directly from online. Sample E-Receipt :  Sample E-Receipt Sample E-Invoice Copy:  Sample E-Invoice Copy Moving Truck Delivery Confirmation:  Moving Truck Delivery Confirmation Left At Delivery Confirmation:  Left At Delivery Confirmation Not Able To Deliver:  Not Able To Deliver Decline Credit Card:  Decline Credit Card E-Service Introduced January 2001 :  E-Service Introduced January 2001 Internet Based Customer Service. Automatic self documentation. All E-Service calls are automatically recorded. Customer Service personal are incentives to take calls as quickly and as many as possible – there pay depends on. Call routed to appropriate customer service agent. Recruiting anywhere in the country. Has been very successful and keeps overhead cost down. E-service Screen Display :  E-service Screen Display POS Cash Register Release Sept 2001:  POS Cash Register Release Sept 2001 Quick & Easy Cash-n-Carry entry. New accounts easy entry. Easy handling of Gift Certificates. Will Call display screen quick access POS Cash Register Log. POS:  POS POS Account Capture:  POS Account Capture POS Will Call Display:  POS Will Call Display POS Cash Register Audit Log:  POS Cash Register Audit Log New Mercury Release October 2001:  New Mercury Release October 2001 Mercury 3000 becomes unnecessary. Mercury Correspondence Display Telephone Integration Release January 2002:  Telephone Integration Release January 2002 Automatic customer information display Driver cell phone integration Order status Account Status Delinquent outbound calling Marketing outbound calling Auto-Dial Out Idle screen waiting for call to come in:  Idle screen waiting for call to come in Display Screen when calls comes into this agents phone:  Display Screen when calls comes into this agents phone After pressing [enter] to start order:  After pressing [enter] to start order Auto Dial Out:  Auto Dial Out Driver Integration :  Driver Integration Trip Real Time Update:  Trip Real Time Update Marketing System New Release January 2002:  Marketing System New Release January 2002 Target Customers Target Flower Buyers Target Recipients With Professional Post Cards With Letters With Personalized E-Mails With Holiday Shopping List Customer Campaigns Selections:  Customer Campaigns Selections Recipient Campaigns:  Recipient Campaigns Sample Post Card Front:  Sample Post Card Front Post Card Sample Back:  Post Card Sample Back Stephen k. Ardmore 1500 W Lake Rd Chicago Il 60612 Sample E-mail Campaigns:  Sample E-mail Campaigns MAS Generated e-mail Campaign:  MAS Generated e-mail Campaign E-Birthday Reminder:  E-Birthday Reminder Birthday Reminder Another Example:  Birthday Reminder Another Example Another e-mail campaign sample:  Another e-mail campaign sample Search On Steroids Released June 2003:  Search On Steroids Released June 2003 Enter any key word and the system searches all orders with-in a date range. Greatly simplifies searching for orders. Search on Steroids Display Screen:  Search on Steroids Display Screen Flash Report Released October 2003:  Flash Report Released October 2003 Why wait for financials to see key employee departments labor efficiency. Set up your Flash Report and get the relationship of labor to sales revenue for each key department in your business. You may also establish budgets. Sample Flash Report Display:  Sample Flash Report Display Internet Based Phone & Name & Address National Directory Look-up release December 2003:  Internet Based Phone & Name & Address National Directory Look-up release December 2003 Phone Number Entry 1st checks Internally Then on the Internet for Phone Matches or Name Matches Available At Sold To Fields and At Recipient Fields MAS Direct Networked Introduced to Floral Industry December 2003 :  MAS Direct Networked Introduced to Floral Industry December 2003 Sample MAS Direct Order:  Sample MAS Direct Order MAS Direct Note Pad:  MAS Direct Note Pad MAS announces Internet integration into the MAS system September 2003 :  MAS announces Internet integration into the MAS system September 2003 Product Pictures Pop-Ups. From your own website. From any Wire Service website. Map display of any order local or wire out in the system. Directions. On-demand routing. Obituary look-up. Just the beginning Product Picture Pop-Up Example:  Product Picture Pop-Up Example Web Picture Integration:  Web Picture Integration Display A Map for any order delivered Anywhere in the country:  Display A Map for any order delivered Anywhere in the country Map is Displayed on Screen:  Map is Displayed on Screen On Demand Routing :  On Demand Routing Directions are displayed from 1 stop to another:  Directions are displayed from 1 stop to another Directions Continued:  Directions Continued Mini-MAS Product Introduced January 2004:  Mini-MAS Product Introduced January 2004 An Application designed for 1 to 4 users. Increases coverage of the Independent Florist Communication Network (MAS Direct). At a very affordable price. MAS Regional Recurring Work-Shops Announced January 2004 :  MAS Regional Recurring Work-Shops Announced January 2004 Ongoing education is an important aspect of the MAS System With the many features that are in the MAS system, MAS begins a Hands on training work-shops regionally through-out the country in an effort to keep our customers sharp and using all the features of the system. Sample Work-Shop Agenda:  Sample Work-Shop Agenda MAS Guidance System Introduce to the Floral Industry January 2005 :  MAS Guidance System Introduce to the Floral Industry January 2005 Trip Sheet Wirelessly Loaded to Pocket PC:  Trip Sheet Wirelessly Loaded to Pocket PC Audio Directions & Map Display:  Audio Directions & Map Display Delivery Status Updated:  Delivery Status Updated Trip Check In:  Trip Check In Gift Card Program Release January 2005:  Gift Card Program Release January 2005 Gift Card Highlights:  Gift Card Highlights Wedding System:  Wedding System Canadian MAS System Released January 2005:  Canadian MAS System Released January 2005 Ryan Freeman along with Hal Conklin handle Canadian Floral Installations. MAS Community Services:  MAS Community Services History of Conversions:  History of Conversions 1 FAS Conversion 8 Daisy Conversions 12 RTI Conversions 2 Advantage Conversions 3 Rosebud Conversions Score is 26 to 0 and counting. History of Releases :  History of Releases Since the maiden MAS release we have averaged 5 releases a year from 2000 through 2004 A key to our success has been our ability to carefully listen and analyze our customers needs. Typical Installation!:  Typical Installation! 1st day of Installation Last Day of Installation Thank You !!:  Thank You !! For The Opportunity To Illustrate Our Time Line - The MAS Team

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