Mark Graban LEI Lean Talk 2014

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Information about Mark Graban LEI Lean Talk 2014
Business & Mgmt

Published on March 5, 2014

Author: mgraban



Kaizen Success: From Making Excuses to Solving Problems

We often hear people say that continuous improvement is important (often stated on websites, mission statements, etc.) but when it comes down to it, leaders say things like “we don’t have time for kaizen.” The most effective organizations don’t let things like that become as an excuse… they turn those into problem statements. If kaizen is important, how can we CREATE time for kaizen? I can share some examples from healthcare organizations that are moving from excuses to action, turning everybody into a problem solver every day.

Kaizen Success: From Making Excuses to Solving Problems Mark Graban • President, Constancy, Inc. • VP of Innovation and Improvement Services, KaiNexus • Faculty, Lean Enterprise Institute & ThedaCare Center for Healthcare Value


Are we walking the walk?

Continuous Improvement: We’d like to have a culture of continuous improvement, but our workers have been beaten down, our leaders don’t trust them anyway, and we don’t make time for improvement. It’s a nice idea, but honestly not a priority for us right now. We’ll get there someday – or probably not.


Identify Barriers Make Excuses Solve Problems

Will Ideas Execution

Are you a victim or a leader?

“I attribute my success to this – I never gave or took any excuse.”

Q&A / Contact Info • Email: – • Twitter: –@MarkGraban • Web: – –

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