Published on March 5, 2014
Kaizen Success: From Making Excuses to Solving Problems Mark Graban • President, Constancy, Inc. • VP of Innovation and Improvement Services, KaiNexus • Faculty, Lean Enterprise Institute & ThedaCare Center for Healthcare Value
Are we walking the walk?
Continuous Improvement: We’d like to have a culture of continuous improvement, but our workers have been beaten down, our leaders don’t trust them anyway, and we don’t make time for improvement. It’s a nice idea, but honestly not a priority for us right now. We’ll get there someday – or probably not.
Identify Barriers Make Excuses Solve Problems
Will Ideas Execution
Are you a victim or a leader?
“I attribute my success to this – I never gave or took any excuse.”
Q&A / Contact Info • Email: – Mark@LeanBlog.org • Twitter: –@MarkGraban • Web: –www.LeanBlog.org –www.MarkGraban.com
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