March 2014 clif briefing slides

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Information about March 2014 clif briefing slides
Education

Published on March 4, 2014

Author: FortDrum10thMtnDiv

Source: slideshare.net

FORT DRUM NEW YORK Community Leaders Information Forum 5 March 2014 Welcome/Administrative Notes Dates to Remember Highlights COL Gary Rosenberg Guest Speaker/Presentation MEDDAC Nurse Advice Line TRICARE Online (TOL) and Healthcare Benefits CYSS Month of the Military Child Events AVC & April Volunteer Appreciation Month Ms. Stephanie Marnell Ms. Margaret Canale Ms. Karin S. Sikirica Ms. Dani Thompson-Reed Directorate/Agency Updates Questions & Concerns Closing Remarks COL Gary Rosenberg Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 1 of 21 5 March 2014

FORT DRUM NEW YORK DATES TO REMEMBER March 2014 3/11-12 3/12 3/14-3/16 3/17 3/20 3/22 3/26 3/27 3/28 3/29 AFAP Conference AFAP Conference Brief Out North Country Goes Green Festival Division DONSA Volunteer of the Month Ceremony Maple Days Family Support Huddle Mountain Remembrance Ceremony Retirement Ceremony Maple Days 1400-1500 The Commons The Commons Dulles State Office 1100-1130 1000-1500 1000-1130 1630 1600 1000-1500 The Commons 45th Infantry Po Valley SLC The Commons MPA 45th Infantry Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 2 of 21 5 March 2014

FORT DRUM NEW YORK DATES TO REMEMBER April 2014 4/2 4/2-3 4/14-21 4/17 4/18, 21 4/23 4/24 4/25 4/25 CLIF BOSS AFAP Conference Local School Spring Break Volunteer of the Month Ceremony Division DONSA Family Support Huddle Mountain Remembrance Ceremony VSF International Food Festival Retirement Ceremony 1000-1100 The Commons Clayton 1100-1130 The Commons 1000-1130 1630 1630-2000 1600 Po Valley SLC The Commons The Commons MPA Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 3 of 21 5 March 2014

FORT DRUM NEW YORK DATES TO REMEMBER May 2014 5/1 5/7 5/8 5/9 5/11 5/15 5/17 5/21 5/21 5/22 5/23 5/26 5/28 5/28 5/29 5/30 5/30 Annual Volunteer of the Year Ceremony/ Man & Woman of the Mountain CLIF ACAP Career Fair DONSA Armed Forces Day Luncheon 2nd Annual BOSS Mountain Mudder Fishing Derby Division Safety Day US Army Soldier Show Volunteer of the Month Ceremony DONSA Memorial Day- Federal Holiday Family Support Huddle Asian-Pacific American Heritage Month Observance Mountain Remembrance Ceremony Retirement Ceremony Sesame Street 1800 The Common 1000-1100 1000-1400 The Commons The Commons 1130 Hilton Garden Inn 1200 – 1545 Remington Pond 1800-2000 1100-1130 Magrath Gym The Commons 1000-1130 1130-1300 Po Valley SLC The Commons 1630 1600 1400, 1800 Memorial Park MPA Magrath Gym Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 4 of 21 5 March 2014

FORT DRUM NEW YORK Fort Drum MEDDAC Nurse Advice Line Stephanie Marnell Chief, Clinical Operations Fort Drum MEDDAC (315) 772-7597 Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 5 of 21 5 March 2014

FORT DRUM NEW YORK NURSE ADVICE LINE • The Nurse Advice Line will provide 24 hour a day/7 day a week nurse triage, advice and MTF appointing. The NAL goals are to reduce unnecessary Emergency Department and Urgent Care utilization, to improve the patient’s continuous healthcare relationship with his/her MTF and PCM and to maximize patient satisfaction. • Who Is Eligible to Use the NAL: All TRICARE beneficiaries including TRICARE Prime to MTF, TRICARE Prime to Network, TRICARE Standard, TRICARE Young Adult, TRICARE Prime Remote, TRICARE Reserve Select, TRICARE Retired Reserve and any other specialty categories of patient who are in DEERS as TRICARE Eligible. • Who Is NOT Eligible to Use the NAL: Patients with non MTF privileges are not eligible to use the NAL. (i.e. Martin’s Point Patients) Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 6 of 21 5 March 2014

FORT DRUM NEW YORK NURSE ADVICE LINE, CONT. • Expected Start Date: Expected on or about 24 April 2014 • Enrollees calling the NAL will gain immediate access to advice from registered nurses 24 hours a day/7 days a week using standard triage protocols • NAL RNs will advise enrollees on the most clinically appropriate level of care ranging from emergency to self-care. • NAL will provide parent/care-giver the option of a follow-up call if selfcare is advised for any pediatric patients. – NAL will send info to PCM via Telephone Consult. The PCM will complete authorization form per normal procedures and send to Tricare. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 7 of 21 5 March 2014

FORT DRUM NEW YORK NURSE ADVICE LINE, CONT. - Specific Procedures During Regular Duty Hours • If the NAL determines the patient needs an acute appointment, the NAL will attempt to make an ACUTE appointment, if available. • If an appointment is not available, the NAL will attempt a “warm handoff” to the PCM nurse. - Specific Procedures After Regular Duty Hours • If the NAL determines the patient needs an acute appointment, the NAL will attempt to make an ACUTE appointment, if available. • If an appointment is not available, the NAL will advise the patient to seek urgent care in the network. The NAL will notify the PCM via Telephone Consult; the PCM will complete and submit a retroactive urgent care referral. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 8 of 21 5 March 2014

FORT DRUM NEW YORK NURSE ADVICE LINE, FACT SHEET Quick NAL Facts: • Toll-free phone number: 1-800-TRICARE (874-2273), Option 1 • Hours: 24 hours a day, 7 days a week starting late April 2014 • Areas Served: Continental United States, Alaska and Hawaii Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 9 of 21 5 March 2014

FORT DRUM NEW YORK Fort Drum MEDDAC TRICARE Online (TOL) and Healthcare Benefits Margaret Canale Health Benefits Specialist, Managed Care Department FORT DRUM MEDDAC (315) 772-5111 Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 10 of 21 5 March 2014

FORT DRUM NEW YORK TRICARE UPDATES Closure of TRICARE Service Center1 April 2014. Walk in assistance will no longer be available. Services received at the TRICARE service center in Guthrie clinic will now be available via phone, or web. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 11 of 21 5 March 2014

FORT DRUM NEW YORK SELF SERVICE INITIATIVES ENROLLMENT BY PHONE – CALL THE TRICARE CONTRACTOR 1-877-874-2273. BENEFICIARY WEB ENROLLMENT (BWE) – Prime enrollment and changes online through www.tricare.mil/enrollment or directly at www.tricare.mil/BWE. ENROLLMENT : TRICARE ON LINE EASY CONVENIENT, ONE STEP AND PAPERLESS Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 12 of 21 5 March 2014

FORT DRUM NEW YORK MANAGE YOUR BENEFITS • You can manage your benefits at home or on the go via TRICARE secure Web sites: www.tricare.mil, the “I want to ” • Enroll in or purchase TRICARE Plan • File or check a claim • View referrals and prior authorizations. • Find a doctor • Update your contact information. • Check to see if the medical care being requested by your provider is COVERED under GOVERMENTS TRICARE PLAN. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 13 of 21 5 March 2014

FORT DRUM NEW YORK Child, Youth and School Services Month of the Military Child Events Karin S. Sikirica Child, Youth and School Services karin.s.sikirica.naf@mail.mil 315-772-6715 Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 14 of 21 5 March 2014

FORT DRUM NEW YORK CHILD, YOUTH & SCHOOL SERVICES April is Month of the Military Child! "Young Lives Big Stories" This special celebration is a legacy of former Defense Secretary Caspar Weinberger established to underscore the important role children play in the Armed Forces community. Our centers would like to recognize and applaud families and their children for the daily sacrifices they make in supporting America’s Army by planning a month of activities and special events. Please join us as we celebrate this very special month! Child Development Centers: Spirit Week Military Vehicle Displays Parades Open Houses Arbor Day Tree Planting Children’s Military Ball VIP Story Readers Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 15 of 21 5 March 2014

FORT DRUM NEW YORK CHILD, YOUTH & SCHOOL SERVICES April is Month of the Military Child! "Young Lives Big Stories“ School Age Services: Carnival – April 5 Military Vehicle Display – April 15 PT and Dress Like a Soldier – April 17 Parent’s Night – April 29 Youth Center: Youth Leadership Forum – April 4 – 5 Teen Town Hall Meeting – April 8  Worldwide Teen Lock-In (Operation Megaphone) – April 25-26 Fine Arts & Photography Exhibit – April 19 - 30 Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 16 of 21 5 March 2014

FORT DRUM NEW YORK ACS Army Volunteer Corp & April Volunteer Appreciation Month Dani Thompson-Reed Army Community Services/Army Volunteer Corps daniel.j.reed3.civ@mail.mil 315-772-2899/2933 Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 17 of 21 5 March 2014

FORT DRUM NEW YORK VOLUNTEER MANAGEMENT INFORMATION SYSTEM (VMIS) • Per Army Regulation 608-1 (12 March 2013) • Volunteer Management Information System (VMIS). • Statutory Volunteers are required to log their hours in VMIS – Health care related programs – Museums, Natural Resources – Family Support, child/youth services, education, religious activities, MWR • Private Organizations and Off-Post Volunteers (NON-AVCC) are highly encouraged to log hours. • Anyone nominated for Volunteer of the Year must have hours logged into VMIS. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 18 of 21 5 March 2014

FORT DRUM NEW YORK VOLUNTEER OF THE YEAR AND MAN & WOMAN OF THE MOUNTAIN 1 May 2014, 1700-2000 at The Commons - Social Hour 1700-1800, cash bar and hors d'oeuvres - Ceremony will begin at 1800 • Invitations will be mailed on 10 March to each nominee who may bring one guest. Nominees need to RSVP NLT 27 March. • Dress is business casual. • Tables will be clearly assigned to each unit/organization. During National Volunteer Appreciation Week 6-12 April • AVC is planning surprise events during this week. We will need volunteers for these surprise events. • Allocation of funds to each BCT for their own volunteer appreciation. Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 19 of 21 5 March 2014

FORT DRUM NEW YORK Volunteer Awards • Please look at the “Volunteer Awards Matrix”- These are the awards AVC can process. Fort Drum Army Volunteer Corps Volunteer Awards Matrix Category • Any award that goes through our office has the stipulation that the volunteer’s updated/accurate hours are logged in VMIS. Award Agency/ Organization/ Unit Awards Certificate of Appreciation Fort Drum Impact Awards Certificate of Appreciation Certificate of Achievement Volunteer of the Month Nominating Authority Approving Authority Processing Responsibility Additional Information Agency/Organization Director, O-3 Commander/1SG or above Agency/Organization Director, O-4 Commander/ CSM or above Agency/Organization Agency/Organization Agency/ Director, Organization There is no specific format to this award. O-3 Commander/1SG or / Unit above Garrison Commander AVC AVC requires 30 days to process this award. Director, O-4 Commander/ CSM or above Agency/Organization Garrison Commander AVC AVC requires 30 days to process this award. Garrison Commander AVC Nominations must be turned in by the first business day of each month. Ceremonies are held the third Thursday of each month, excluding July and December when no ceremony is held. Director, O-4 Commander/ CSM or above Commanding General's Climb To Glory Award • We need at least 30 days to process the majority of the awards. Commanding General AVC AVC requires 30 days to process this award. It is to recognize outstanding and distinguished support to the Fort Drum community in, at least, two or more organizations. Exceptional service to one organization that has a wide, significant impact will be considered for this award. Volunteer of the Year Agency/Organization Director, O-4 Commander/ CSM or above Commanding General AVC Please contact the AVC directly to get information about processing this award. Certificate of Appreciation for Patriotic Civilian Service Agency/Organization Director, O-4 Commander/ CSM or above Lieutenant Colonel and above AVC AVC requires 30 days to process this award. Please contact the AVC directly to find out what requirements must be fulfilled. Commander's Award for Public Service Agency/Organization Director, O-5 Commander/ CSM or above Colonel and above AVC AVC requires 30 days to process this award. Please contact the AVC directly to find out what requirements must be fulfilled. Should have previously received the Certificate of Appreciation for Patriotic Civilian Service. Outstanding Civilian Service Medal Department of the Army Awards Agency/Organization Director, O-4 Commander/ CSM or above Agency/Organization Director, O-5 Commander/ CSM or above Commanding General AVC AVC requires 30 days to process this award. Please contact the AVC directly to find out what requirements must be fulfilled. Should have previously received the Commander's Award for Public Service. Army Volunteer Corps Coordinator Dani Thompson-Reed P-4330 Conway Road 315 772 2899 daniel.j.reed3.civ@mail.mil Army Volunteer Corps Program Asst Amanda Garcia P-4330 Conway Road 315 772 2933 amanda.m.garcia62.ctr@mail.mil Updated: February 2014 The Volunteer Award Matrix is a great tool for Commanders and FRG leaders to use as a quick reference guide to formally recognize our volunteers! Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 20 of 21 5 March 2014

FORT DRUM NEW YORK Directorate and Agency Updates Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 21 of 21 5 March 2014

FORT DRUM NEW YORK Questions and Concerns Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 22 of 21 5 March 2014

FORT DRUM NEW YORK The next CLIF Meeting is scheduled for 2 April 2014 Thank you for attending. If you would like to provide information for CLIF, please email Elizabeth DeJesus at elizabeth.a.dejesuscintron.civ@mail.mil Staci Reyes at staci.j.reyes.civ@mail.mil Fort Drum – Home of America’s Light Infantry Division COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ gary.a.rosenberg.mil@mail.mil 23 of 21 5 March 2014

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