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Managing the Flexible Workforce of the Future [Boston]

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Information about Managing the Flexible Workforce of the Future [Boston]
Business

Published on October 13, 2014

Author: Ariba

Source: slideshare.net

Description

As business continues to move at light speed, companies are deploying flexible workforces that can be quickly engaged and on - boarded to keep pace. Behind the scenes, they need total visibility in order to optimize all areas of services procurement including complex spend, worker quality, corporate and external compliance and contingent workforce program efficiencies. And they need a new breed of technology to achieve this. Companies today need a Vendor Management System (VMS) that can easily integrate with other internal systems to enable a holistic view of both talent and spend.

Managing the Flexible Workforce of the Future - Fieldglass
Jim Brozny, Director of Account Services & Application Support, Fieldglass, Ariba Commerce Summit Boston 2014
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1. 1 Managing the Flexible Workforce of the Future

2. 2 A Workforce Shift Workers move between industries, jobs, locations and companies more frequently © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

3. 3 External Workers Are Known By Many Names © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. CONTINGENT INDEPENDENT CONTRACTOR OUTSOURCED EXTERNAL NON-FULL TIME OFFSHORE FLEXBILE

4. 4 External Labor as a Strategic Initiative © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Global Firms in 2020: The next decade of change for organisations and workers Take on more contingent workers. The proportion of contingent to permanent workers will shift in favour of the former. Dispelling a myth that all temps are in low- paid roles Last year saw the number of people in permanent jobs stay roughly static and the number of people in temporary work rise month on month. The surge in temp hiring is not a sign of a malfunctioning economy. It is the face of the future.

5. 5 © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Fast Growing External Workforce of contingent labor is unaccounted for spent annually on non-payroll labor $3.3T 55% increase in contingent workforce spend in past five years 41% more workers hired for temporary roles than the previous year 67%

6. 6 Fundamental Shift in Composition of Workforce 30-50% of total workforce is comprised of non-employees © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Temporary/Agency Workers SOW Consultants Independent Contractors

7. 7 External Workers Can Have Many Different Roles © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. JAVA PROGRAMMER WEB DEVELOPER ELECTRICAL TECHNICIAN COPYWRITER ACCOUNTANT ADMINISTRATIVE ASSISTANT BUDGET ANALYST PHARMACIST DATABASE ADMINISTRATOR IT PROJECT MANAGER CIVIL ENGINEER REGISTERED NURSE

8. 8 No Centralized Management © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. CHALLENGE IDENTIFY YOUR WORKERS AND GAIN VISIBILITY INTO YOUR EXTERNAL WORKFORCE.

9. 9 What’s the Problem? © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. NO VISIBILITY QUALITY ISSUES HIGH RATES HIGH COSTS INEFFICIENCIES COMPLIANCE ISSUES

10. 10 How the Problem is Simplified and Solved © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 2-click request –– Benchmarking –– Mobile Bidding –– Approval –– Reporting & analytics On/offboarding –– T&E capture –– Auto-invoicing

11. 11 VISIBILITY EFFICIENCY QUALITY COST COMPLIANCE Fieldglass Benefits © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

12. 12 Customer Success Stories

13. 13 © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. with TARP process & the Fieldglass platform is fully certified as secure & compliant in cost savings, attributable to visibility, competitive bidding & rate card creation $100M+ FULL COMPLIANCE provided by integration with ecommerce transaction system SINGLE SOURCE OF ENTRY of the company’s workers and a consolidated view of the entire population for upper management CONTROLLED MANAGEMENT gain visibility and governance improvements I.T. OFFSHORE INITIATIVES in various markets by monitoring key metrics throughout workflows ASSESS TURNOVER & TRENDS CUSTOMER SUCCESSES A company in the FINANCIAL SERVICES sector

14. 14 © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Reduced tier one vendor distribution by Reduced overall vendor population by Reduction in time-to-fill by 45% 50% 20% CUSTOMER SUCCESSES Decrease in cycle time for requisition approvals from 2+ weeks to 1.75 days

15. 15 © 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. The amount of incorrect invoices decreased from 1,500 invoices to The invoicing error rate decreased from 5% to .05% <20 CUSTOMER SUCCESSES A company in the TELECOM/TECH sector including upcoming PO or contract expirations USER ALERTS significantly improved SUPPLIER COMMUNICATIONS

16. 16 Thank you!

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