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Management Conflict Demo

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Information about Management Conflict Demo
Education

Published on March 12, 2014

Author: eugenplesca79

Source: slideshare.net

Description

A short presentation describing the principles and advantages of conflict management within the companies.
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1 Managementul conflictelor în domeniul de afaceri

De ce ? 2 Costă bani / resurse CONFLICT Generează riscuri - afectează: -satisfacţia clienţilor -imaginea companiei -parteneriatele -motivaţia salariaţilor Afectează calitatea procesului decizional OPORTUNITATE ! -Management performant -Identificare interes comun -Îmbunătăţire relaţii -Creştere profit

3 ADR System Design BENEFICII COMPANIE Se crează un ambient benefic şi pentru angajaţi în care pot fi proactivi atât în situaţii ad-hoc, cât şi în angajamente pe termen lung Managementul obţine un instrument de gestionare eficientă şi eficace a resurselor umane şi a relaţiilor intra şi interinstituţionale Climat de colaborare Creşte satisfacţia clienţilor prin asigurarea unui sistem empatic cu nevoile lor Se promovează dezvoltarea durabilă în comunitate, generând un mediu stabil, benefic pentru inovaţii PROFIT

CINE ? ALMARO Training - Echipă multidisciplinară de experţi 4 ABORDARE INTEGRAT A Managemen t resurse umane ADR – mediere, negociere, facilitare, evaluare neutră Impact economic şi financiar Mediul de afaceri Aspecte juridice Cultura organizaţională Training / training on-line Managementul parţilor interesate Administraţie publică Dezvoltare durabilă

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