Published on July 9, 2013
Manage Resistance to Change Resistance to Change
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 By the end of the Power Hour you will be able to: • Anticipate resistance to change and identify things you can do to minimise it • Recognise the signs of passive and active resistance to change • Suggest why people resist change • Take practical steps to overcome resistance to change
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The Change Curve
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Minimising Resistance • It is wrong to suggest that people don’t like change. • However, people DON’T like change that is imposed upon them. • Generally, people resist change if: – They believe change is unnecessary or will make things worse – They fear that the change will result in a loss of something for them – They had no input into the decision – The change was a surprise – They think the change will fail – They can see no benefit for themselves – They believe there is a lack of commitment from others
Manage Resistance to Change Train the Trainer Oct 2011 Recognising Resistance Active resistance is obvious, and often results in open conflict. Passive resistance is more difficult to spot, and is often ignored in the hope that it will go away. However, passive resistance can fester and cause more problems than active resistance if left unchallenged.
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Why do People Resist Change? • A lack of understanding • Fear of the unknown • Not seeing the need to make a decision yet, or at all • Not understanding the benefits of your suggestion • Genuinely needing time to think things through • Lack of belief in what you say • Being happy with the way things are • Lack of trust • Inability to make a decision
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 How Resistance Appears
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Finding the Root Cause 1. The map is not the territory 2. Every behaviour is based on a positive intention 3. Behaviour is not the same as personality
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Practical Steps for Handling Resistance 1. Listen carefully to what is being said. 2. Observe and react to non-verbal signals from body language. 3. Look at things from their point of view. 4. Consider what you would have to do to convince YOU in this situation. 5. Plan your approach or responses. 6. Concentrate on what it means for them, not you. 7. Check your responses are acceptable. 8. Seek out and stress areas of agreement. 9. Minimise areas of disagreement. 10. Agree steps for moving forward.
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Make it Work at Work What are you going to DO as a result of this Power Hour Session?
Manage Resistance to Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 These slides have been produced as an optional resource to support a Bite-Size Training session on this subject. A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop Our Training materials are licence-free, but are for use by the purchaser only. They CANNOT be passed or sold on.
Canvas Prints at Affordable Prices make you smile.Visit http://www.shopcanvasprint...
30 Días en Bici en Gijón organiza un recorrido por los comercios históricos de la ...
Con el fin de conocer mejor el rol que juega internet en el proceso de compra en E...
With three established projects across the country and seven more in the pipeline,...
Retailing is not a rocket science, neither it's walk-in-the-park. In this presenta...
Be prepared to experience resistance to change initiatives and manage this resistance with Prosci's 5 key tips for managing resistance to change.
How to Deal With Resistance to Change View more from the. ... but the results are likely to leave the manager of a factory still bothered by the ...
Employee Resistance to Change – Why? No matter how well designed and planned your change program is, not everyone will be singing its praises.
Resistance to change is a natural reaction when employees are asked, well, to change. Change is uncomfortable and requires new ways of thinking ...
Culture of change resistance and past failures 5. Impact to their team 22 Prosci’s 2014 ... Prosci Webinar: How to Manage Resistance Copyright Prosci 2014.
Managing Resistance to Change. Author: Jim Riley Last updated: Sunday 23 September, 2012. Despite the potential positive outcomes, change is nearly always ...
Strategies for Managing Resistance to Change. Published by Jesse Jacoby One Comment. Stakeholder resistance, if it gains a foothold on a large scale, ...
Managing Resistance To Change . At some point in your career you are going to be faced with the challenge of managing resistance to change. One thing all ...
Managing Resistance to Change. Uploaded by. Ken Hultman ... THE TOUGHEST CHALLENGE of organizational lead- ers today is to manage at the speed of change.
Top 14+ key elements in reducing resistance to change ... So the logical question to ask is if there is a perfect way to introduce and manage change.