MAD developing competencies

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Information about MAD developing competencies

Published on January 10, 2009

Author: aSGuest10037


Leadership : Leadership Developing Competencies Some misconceptions : Some misconceptions EQ does not merely mean being nice EQ does not mean giving free rein to feelings Women are not smarter than men EQ is not fixed genetically, it is largely learned and our competence keeps growing as we mature EQ : EQ Personal Competence Self-Awareness Self-Regulation Motivation Social Competence Empathy Social Skills Personal competence : Personal competence Self-Regulation Self-control Trustworthiness Conscientiousness Adaptability Innovation Personal competence : Personal competence Self-Awareness Emotional awareness Accurate self-assessment Self-confidence Personal competence : Personal competence Motivation Achievement drive Commitment Initiative Optimism Social competence : Social competence Empathy Understanding others Developing others Service orientation Leveraging diversity Political awareness Social competence : Social competence Social skills Influence Communication Conflict management Leadership Change catalyst Building bonds Collaboration and cooperation Team capabilities Guidelines for EQ training : Guidelines for EQ training Assess the job Assess the individual Deliver assessment with care Gauge readiness Motivate Guidelines for EQ training : Guidelines for EQ training Make changes self-directed Focus on clear, manageable goals Prevent relapse Give performance feedback Encourage practice Arrange support Provide models Encourage Reinforce change Evaluate What is ‘leadership’? : What is ‘leadership’? The ability to get people to work towards common goal; The ability to get the maximum out of ordinary people; The ability to get things done; Can leadership be learnt? : Can leadership be learnt? Everything can be learnt, if we set our minds to it. Where concepts and practice meet : Where concepts and practice meet Event, experience, feedback Reflection on event, self, feedback Observing others Theory, concepts, framework Research, study Consulting report Changing the mindset, planning to try new behaviour Experiential learning : Experiential learning Doing ‘the thing’ does not lead to learning automatically Learning from practice requires effort and special techniques Learning a new behavior means moving from one comfort zone to another How can you learn to lead? : How can you learn to lead? Company Meeting, presentation, working etc. Self-reflection Watching others Discussion with mentor, friend, consultant, doing self-tests Deciding on new behaviour, planning, rehearsing new behavior, Lewin, Lippit, Hersey &Blanchard, Togdill, Drucker, Peters &Waterman, Quinn Sensing, experiencing observing Thinking Doing Competency Development : Competency Development Development in 5 Moduls: 1 Competency Workshop – 2 days 2 FROM(Coaching / consulting) – 5 weeks 3 Learning Plan Workshop – 1 day 4 Personal Coaching – 9 months 5 TO (Measuring/Assesing Outcome) – 3 weeks Emotional Intelligence : Emotional Intelligence Self-awareness Self-control Motivation Empathy Networking, social skills Self-regulation is the basis for developing other competencies : Self-regulation is the basis for developing other competencies The competencies directly affected Efficiency Orientation Attention to Detail Flexibility Empathy Negotiating, conflict management Developing others Written communication Self-confidence: a basis to develop other competencies : Self-confidence: a basis to develop other competencies Self-confidence affects following competencies Initiative Networking Understanding Others (Empathy) Developing others Social objectivity Persuasiveness Oral communication Blind spots : Blind spots Johari Window I know I don’t know You know You don’t know OPEN HIDDEN BLIND UNKNOWN Self controlSelf:4 superior:2,5 direct r.: 2.1 family:3 : Self controlSelf:4 superior:2,5 direct r.: 2.1 family:3 Defence/Denial They do not know me The difference is insignificant Maybe it is not 4, but life is hard, one has to be tough Maybe it is not 4, but the low scores show that people are too sensitive Either 4, or 2, this is what I am and people have to accept me like this Blind spots : Blind spots Johari Window I know I don’t know You know You don’t know OPEN HIDDEN BLIND UNKNOWN Self-control pays off : Self-control pays off Cost/benefit of yielding to rage ‘Stress makes you stupid‘ ‘Stress makes you ill’ Toxic inner and verbal monologues Response to stress:‘Fight or flight!’ : Response to stress:‘Fight or flight!’ Too much aggressiveness, too much fight:‘People are stupid and evil’ Lack of self-control! Too much submission:’People are crazy and evil’ Lack of self-confidence! Self-control: techniques : Self-control: techniques Regain your cool Listen: Mirror partner’s words Acknowledge partner’s feelings Express your ‘anger’ as a fact Devote time to clarifying problems Detoxicate your inner monologues Developing self-control : Developing self-control Read description of competency Collection of past experiences Identify role-model, analyse his/her behaviour Select next opportunity to practice Set goal Rehearse (role-play) Employers say : Employers say ‘Too many young people can’t take criticism - they get defensive or hostile when people give them feedback on how they are doing. They react to performance feedback as though it were a personal attack.’ Top executives who have derailed : Top executives who have derailed Rigidity: unable to adapt their style to changes in the organizational culture, or they were unable to take in or respond to feedback about traits to change and improve. Poor relationships was the single most frequently mentioned factor: being too harshly critical, insensitive, or demanding, so that they alienated those they worked with. Doomed to emotional failure : Doomed to emotional failure ‘I need the love and appreciation of every person I love’. ‘There is one perfect solution for every problem. I need to find that. ‘ ‘I cannot stand people or things falling short of my expectations.’ ‘Life is eternal danger and threat.’ ‘I need someone strong to rely on.’ ‘I am happiest when I have no commitment.’ Absence of : Absence of Self control: they handle pressure poorly and are prone to moodiness and angry outbursts. Conscientiousness: they deny or cover up failure and pass on blame. Trustworthiness: too ambitious to get ahead at the expense of other people. Social skills: they are abrasive, arrogant or given to intimidation of subordinates. Building bonds and leveraging diversity: they are insensitive and manipulative Emotional Intelligence : Emotional Intelligence The capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. EQ is distinct from but complementary to IQ. Emotional Intelligence : Emotional Intelligence Self-awareness Self-control Self-motivation Empathy Social skills Anatomical links : Anatomical links Between brain and body: the emotional centers play a critical role Evolutionary development: the limbic system and the necortex When threatened, the necortex leaves the decision to the amygdala Amygdala is a guard to order fight or flight The emotional system can work independently of the neocortex (LeDoux) Neurology of Motivation : Neurology of Motivation Emotional learning (stimulus and reinforcement) centered in the amygdala Getting better and better versus getting worse and worse Positive expectations foresee the flow Past experience teaches us that initial difficulties can be overcome The result: continual motivation to master new challenges The Marshmallow Kids Grow Up and Go To Work : The Marshmallow Kids Grow Up and Go To Work Stanford University: Marshmallow Test Impulsivity decreases the learning ability Impulsivity and distractedness hampers the ability to learn and adapt Marshmallow Kids 20 years later: more attentive, more dependable and responsible, showed better self-control in the face of frustration Self-development : Self-development emotional resilience problem solving skills basic facts personal productivity social skills professional knowledge creativity mental agility

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