LSG Webinar: Next generation learning practices in the age of knowledge sharing and collaboration

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Education

Published on March 6, 2014

Author: janehart

Source: slideshare.net

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Learning & Skills Group Webinar presentation, 6 March 2014

The  Next  Genera,on  of  Learning  Prac,ces    in  the  Age  of  Knowledge  Sharing  &  Collabora,on    Jane Hart LSG Webinar, 6 March 2014

:   Agenda •  •  •  •  •  how  the  way  we  learn  at  work  is  changing   the  importance  of  the  enterprise  social  networks     the  new  workplace  learning  prac,ces  that  are  evolving   the  new  roles  for  the  workplace  learning  professional   the  importance  of  “walking  the  social  talk”  

[Q1]   How  is     the  Web   changing     the  way   YOU  learn?   4  

We are using the Web to … participate in wider educational opportunities

We are using the Social Web to build a professional network of trusted friends and colleagues - aka PLN (Personal Learning Network) 6  

ask and answer questions of each other exchange resources, ideas and experiences brainstorm and solve problems together keep up to date with what our colleagues are doing learn from each other – often without even realising it 7  

“Knowledgeable networkers are very good at what they do, and at the same time, do not pretend to know it all. … they KNOW A LOT OF PEOPLE and HAVE A LOT OF INFORMATION SOURCES.” It’s the end of an era – enter the knowledgeable networker Ken Perlman, Forbes, 13 February 2013

“We learned that individual expertise did not distinguish people as high performers. What distinguished high performers were larger and more diversified personal networks.”

“25% of doctors use social media daily to scan or explore new medical information. Social media never will replace traditional means of research and learning … it’s an additional — and valuable — channel that can add to a physician’s knowledge base.” Journal of Medical Internet Research 10  

We are using the Social Web to .. “learn the new” and to keep up  to date with their industry and profession 11  

“entrepreneurial  learning”   “in this new world of flows, participating in these knowledge flows is an active sport” Cultivating the entrepreneurial learner in the 21st century, John Seely Brown, DML Conference, 1 March 2012

This is why there is growing frustration with  current e-learning “knowledge dumps tarted up with trivial interactions” Clark Quinn 13  

As a result some employees are now paying their children to take their  e-learning for them.

The social learning revolution is … workplace … that we now have the tools to make it an even more powerful experience,  and it has changed the way many prefer to learn; individuals now have the tools to solve their own learning and performance problems 15   and are bypassing IT and L&D to do so

The  Next  Genera,on  of  Workplace  Learning  Prac,ces   in  the  Age  of  Knowledge  Sharing  and  Collabora,on   ©  C4LPT   Training/    e-­‐Learning     Professional     Learning   knowledge   transfer   knowledge     acquisi,on   structured   directed   un/structured   self-­‐directed   L&D  manages   L&D  encourages   In  a  learning  pla[orm   (LMS)   On  the  Social  Web  

“Personal Knowledge Management is  a set of processes  individually constructed,  to help each of us  make sense of the world and work more effectively.”   Harold Jarche Principal, Jarche Consulting

filter synthesise what how with whom PKM  is our part of the social learning  contract

New enterprise social networking (ESN) tools are emerging

Ac,vity  stream   Real-­‐,me  updates   Member  commen,ng   Threaded  discussions   20  

"We can’t automatically make employees interact in deep and sustainable ways simply by hitting the on button, creating a Facebook page, launching internal social communication or realtime performance feedback platforms and replacing e-mail addresses with hash tags any more than we could generate long-term shareholder value by slapping an “e” in front of our business name. We can’t order an employee to have a great idea or mandate rich, creative collaborations any more than we can order a doctor to become more humane or a teacher to be more inspirational in the classroom.” The Top Ten ways to become truly social, Dov Seidman, Forbes, 24 February 2012

“You  can’t  train  people  to   be  social  –     only  show  them  what  it  is   like  to  be  be  social.”       Jane  Hart   Founder,  C4LPT   22  

The  Next  Genera,on  of  Workplace  Learning  Prac,ces   in  the  Age  of  Knowledge  Sharing  and  Collabora,on   ©  C4LPT   Training/    e-­‐Learning     Workforce   Collabora,on   Professional     Learning   knowledge   transfer   knowledge     sharing   knowledge     acquisi,on   structured   directed   unstructured   self-­‐directed   un/structured   self-­‐directed   L&D  manages   L&D  supports   L&D  encourages   In  a  learning  pla[orm   (LMS)   In  the  enterprise  social  network  (ESN)/     enterprise  collabora,on  pla[orm   Q2 : How are you helping work teams and groups  work and learn together? On  the  Social  Web  

We can help teams to work & learn together, & share their knowledge & experiences in the flow of wok. © C4LPT, 2013 24  

We can help teams collaborate purposefully and productively © C4LPT, 2013 25  

We can help teams support their own performance problems

The  Next  Genera,on  of  Workplace  Learning  Prac,ces   in  the  Age  of  Knowledge  Sharing  and  Collabora,on   ©  C4LPT   Training/    e-­‐Learning     Workforce   Collabora,on   Professional     Learning   knowledge   transfer   knowledge     sharing   knowledge     acquisi,on   structured   directed   unstructured   self-­‐directed   un/structured   self-­‐directed   L&D  manages   L&D  supports   L&D  encourages   In  a  learning  pla[orm   (LMS)   In  the  enterprise  social  network  (ESN)/     enterprise  collabora,on  pla[orm   On  the  Social  Web  

The  Next  Genera,on  of  Workplace  Learning  Prac,ces   in  the  Age  of  Knowledge  Sharing  and  Collabora,on   ©  C4LPT   Training/    e-­‐Learning     Connected   Learning   Workplace   Collabora,on   Professional     Learning   knowledge   transfer   knowledge     co-­‐crea,on   knowledge     sharing   knowledge     acquisi,on   structured   directed   semi-­‐structured   semi-­‐directed   unstructured   self-­‐directed   un/structured   self-­‐directed   L&D  manages   L&D  scaffolds   L&D  supports   L&D  advises   In  a  learning  pla[orm   (LMS)   In  the  enterprise  social  network  (ESN)/     enterprise  collabora,on  pla[orm   On  the  Social  Web  

5 principles of Connected Learning 1  –  scaffolding    (semi-­‐structured)     2  -­‐  self-­‐governance  (semi-­‐directed)     3  -­‐  social  as  focus     4  -­‐  content  as  support     5  -­‐  performance-­‐oriented  

Examples of  Connected Learning Learning communities Online social workshops Backchannel learning Learning flows Social mentoring Social onboarding

Social onboarding [Q3] Do you use social onboarding? get to know co-workers and company culture ask & answer questions access resources AND start contributing from the outset 31  

The  Learning  Flow   A  Learning  Flow  is  a  con,nuous  steady  stream  of  social  micro-­‐learning  ac,vi,es   Professional     Learning   Training/    e-­‐Learning     Tradi,onal  Course   Connected   Learning   Learning  Flow   Workplace   Collabora,on   Ac,vity  streams  

Example  of  a    Learning  Flow     Find out more at www.TheLearningFlow.com

Walk the Social Talk “A Social Learning Practitioner is a learning professional who encourages, enables and supports knowledge sharing and collaboration across the organisation – not just in training. He/she is a role model, leading the way by showing the business what it is to be social, and modelling the new knowledge sharing and collaboration behaviours that are required for the business to operate effectively in the modern world.”  

connectedworkplace.co.uk/slpp/

To purchase a copy of the Handbook C4LPT.co.uk/ social-learninghandbook-2014/ 36  

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