Loay Abu Qaoud CV 2014

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Information about Loay Abu Qaoud CV 2014

Published on February 7, 2014

Author: LoayAbuQaoud



Curriculum Vitae Loay Abu Qaoud Last updated: 7th Feb, 2014 Personal Info. Full Name Date & Place of Birth Nationality Languages Marital Status Postal Address Telephone Email Address Loay Hisham Ahmad Abu Qaoud March 31, 1985. Amman-Jordan Jordanian Arabic (mother language), English (Fluent Speaking and Writing) Married P.O.Box: 950836, Zip Code: 11195, Amman-Jordan +962 7 77377923 (Mobile), Work Experience Web & Integration Team Leader Jordan Telecom Group/Orange Jo March/2007 - Now Customer Management and Billing Java Developer BeeCell August/2006 - February/2007 Mobile VAS provider Trainee Al Isra Private University February/2006 - June/2006 Computer Center Certificates & Awards Winner of Challenge 2nd rank (Runner-up) for “MemoPlus” android game 14th January, 2014 Winner of Startappz Healthcare Hackathon Startappz award for “Rescue Me” app 17th November, 2012 Winner of Samsung Android Dev. Challenge Samsung award for “MemoPlus” android game 17th June, 2012 Winner of Orange Apps Award Orange award for “Quiz To Talk” J2ME app 26th July, 2011 Sun Certified Programmer for Java SE 5.0. SCJP 5. 1st March, 2007 Education Al Hussein Secondary Collage, Amman-Jordan 2002-2003 High School - Scientific 79.3/100 Al Balqa Applied University, Al Salt-Jordan 2003-2006 B.Sc. Computer Science Very Good, 3.61/4.00 (Rank: Second) Business Skills Soft Skills Leadership Technical Skills Responsibility Problem Solving Initiative Teamwork Time Management Communication Cooperation Analyzing Planning Presentation Knowledge Sharing Motivation Negotiation Decision Making Organizational Skills Self Confidence Creativity

Work Details Jordan Telecom Group/Orange™ (March/2007 - Present): Orange Jordan is an integrated operator provides Mobile, Fixed & Internet services, and it is an affiliate of France Telecom Group. I’m working as a Web & Integration Development Team Leader in the Customer Management and Billing Directorate; my role includes the following:  Projects coordination with concerned parties; inside my department and other departments in the company, and act as a liaison between the company and the external vendors.  Contact person to coordinate and handle the business requests  Validate the vendors proposals and provide feedback that help the management to make the decisions  Handle tasks prioritizing and action plans in the vision of the ITN management directions.  Ensure to support the business requests, and solve the reported issues within the SLA.  Lead the team to analyze the business requirements; find the available solutions and recommendations. And design the selected solution's architecture  Supervise on the implementation and programming phases. Launched Projects:  Bonus Program: Loyalty Management Suite is a BIG-Data application which collects the voice calls, SMS and GPRS CDRs in real-time, parses them and help the marketing team to create campaigns, grant bonuses  Convergent Billing Migration: upgrade the BSCS billing system from BSCS 5 to the convergent BSCS iX R2.  Group Complaints: Expand the CRM application (DeWAN) to manage the Mobile, Fixed and Internet customers complaints and inquiries.  E-Payments (Mobile, Fixed, Internet and LightSpeed): online, secured and trusted web applications to facilitate to our customers (Fixed, Mobile and Internet) the bills payment through the website using VISA cards.  3G+: the most advanced technology for mobile phones and the fastest broadband connections, and wide coverage is installed exclusively from Orange, with offers bundles available for all customers segments.  CRM and IN Integration: Develop an integration layer to facilitate CRM system to manage the prepaid customers on the Intelligent Network system using the UCIP protocol. BeeCell (Eight months): I worked as a Java Developer in BeeCell company, which is a Mobile VAS Provider, the offered services includes SMS, MMS, WAP Push, Ringtones, Photo and Video Contents, Mobile Games, Web Design and Development. My responsibility was to:  Analyze the clients' requirements and prepare software design documents.  Develop the software with best practices, conventions and standards.  Coordination with the administration team and testing team to comply the required quality and functionality.  I implemented an SMS/MMS based chat application, which also has a Web-Based Admin Module to customize the service settings and monitoring. Training Courses Motivation & Coaching – June/2013 – Ripple – Jordan J2ME Apps Development Workshop – May/2012 – Nokia (Sponsored by Jordan Gaming Lab) – Jordan Android Apps Development Workshop – April/2012 – Pencilo (Sponsored by Samsung and Gaming Lab) – Jordan Microsoft Share Point 2010 Administration and Development– June/2012 – STS – Jordan PMP – July/2011 – Optimal for Training, Consulting & Business solutions – Jordan CTI Platform and Interaction SDK Workshop – Genesys/Alcatel-Lucent – December/2010 – London-United Kingdom Supervisory Skills – June/2010 – Sanaya – Jordan. Business Report Writing Skills – April/2009 – LKDi Training, Recruiting & Consultation. – Jordan EAI Overview and webMethods Administration – September/2010 – Alcatel-Lucent – Jordan EAI and CORBA – October/2009 Quality Business Solutions ( – Jordan Sales Force Automation, Oracles Sales Install Base, Leads & Opportunities – April/2008 – Intracom Jordan. Oracle CRM Foundation, Alerts, Flexfields, Sales and Sales Intelligence – October/2008 – Intracom Jordan. Oracle Applications Framework (OAF) – August/2008 – Intracom Jordan. Oracle ADF/JSF – February/2008 – ITCC – Jordan Other Projects Java Mate / Free-Hands Programming (Graduation Project): Java Mate is a desktop Java-specific IDE provides developers a friendly toolkit to apply the Object-Oriented aspects by modeling the Class Diagrams, Flow Charts, Code Models and Entity Relationships models in an integrated manner. Also, users can specify the properties of each component of each diagram. Java Mate generates full-functional Java and SQL source code, Database connections, ER Mapping and Normalization into tables, documentations, executable files, deployment files and any other associated files for the whole project. Market Watch and FIX Connector: A standalone application which connects to Amman Stock Exchange (ASE). The server side of the system reads, parses, stores and publishes the market data feed. And the client side displays these data and enables the users to submit their purchasing/selling orders in an online and friendly interface. The system has a well-designed architecture and design patterns with a set of powerful techniques like: Threading, Sockets, Swing, JDBC, Data Security and Compression, Onex FIX Engine … I designed, implemented several systems like: E-Payments, Science Forums, J2ME Bluetooth Messenger, JClock, Carekit, Flame Servival, Pongaya, Poison.

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