KM In The Social Software Era: It's Not Just About People

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Information about KM In The Social Software Era: It's Not Just About People
Business & Mgmt

Published on May 20, 2009

Author: lehawes

Source: slideshare.net

Knowledge Management in the Social Software Era: It’s Not Just About People! May 19, 2009 1

About the Gilbane Group Analyst and consulting firm focused on content technologies and their application to high-value business solutions Practice Areas: Web Content Management, XML Content Strategies, Content Globalization, Digital Publishing, Enterprise Search, Collaboration and Enterprise Social Media NewsShark http://gilbane.com 2

The Swing in Approach to KM 1999 2009 Explicit Tacit http://gilbane.com 3

The State of Enterprise Social Software: 2005 Gilbane Research Findings http://gilbane.com 4

The State of Enterprise Social Software: 2008 Gilbane Research Findings http://gilbane.com 5

Current and Anticipated Tool Usage by Marketing Departments © Gilbane Report on Collaboration and Social Media 2008 http://gilbane.com 6

Enterprise Social Software Adoption Data http://gilbane.com 7

Common Strategic and Tactical Issues in Deploying Enterprise Social Software http://gilbane.com 8

Common Strategic and Tactical Issues in Deploying Enterprise Social Software http://gilbane.com 9

Common Strategic and Tactical Issues in Deploying Enterprise Social Software http://gilbane.com 10

Common Strategic and Tactical Issues in Deploying Enterprise Social Software http://gilbane.com 11

The Big Problem http://gilbane.com 12

Content and Human Knowledge Assets Converge in a Single User Interface Document Enterprise and Content Collaboration Management and Social Software Knowledge Management http://gilbane.com 13

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