Keep Your People Safe by Modernizing the Way They Learn on the Job (AGC)

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Information about Keep Your People Safe by Modernizing the Way They Learn on the Job (AGC)

Published on September 21, 2016

Author: JDDillon

Source: slideshare.net

1. Keep People by Modernizing How They HR & Training Professionals Conference @JD_Dillon October 7, 2016

2. Principal Learning Strategist

3. @JD_Dillon

4. 54% Target Result 5% Distribution Center Safety Incident Reduction 75,000+ associates | 120 distribution centers @JD_Dillon

5. Distribution Center Safety Incident Reduction Associates stated the organization’s approach to learning helps them feel safer on the job. 72% @JD_Dillon

6. But @JD_Dillon

7. Pexels.com @JD_Dillon

8. Pexels.com @JD_Dillon

9. Pexels.com @JD_Dillon

10. Pexels.com @JD_Dillon

11. Introduce React Workplace Safety Program @JD_Dillon

12. The Modern Employee Source: Bersin Research Bulletin, Meet the Modern Learner, November 26, 2014@JD_Dillon

13. EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR Self-DirectedL&D Degreed, How the Workforce Learns in 2016, 1/2016 Conferences & trade shows Instructor-led classes eLearning courses Coaching + Mentoring Web Search Peers Articles + Blogs Videos Books Apps Online Networks Webinars Live Networking Online Courses Live Classes (external) Podcasts How Employees Learn TODAY @JD_Dillon

14. Bob Mosher + Conrad Gottfredson @JD_Dillon

15. Unsplash.com @JD_Dillon

16. Focus on @JD_Dillon

17. @JD_Dillon

18. Define Business Goal Define Performance Goal Identify Knowledge Skills & Abilities Content Design @JD_Dillon

19. Get rid of the fluff. @JD_Dillon

20. Foster an @JD_Dillon

21. Pexels @JD_Dillon

22. Unstructured Structured Shared Knowledge Performance Support Continued Reinforcement Management Support On-Demand Training Formal Training AVAILABILITY PRIORITY @JD_Dillon

23. CONTENT EXPERIENCE @JD_Dillon

24. Leverage @JD_Dillon

25. Microlearning @JD_Dillon

26. 2 3 Exposing employees to ideas 3 times over 30 days, versus 1 time over 30 days. 10% 50% 90% DAYS 1 2 3 4 5 KNOWLEDGERETAINED 10 15 20 25 30 Retention Increases Up To 90% Training Event 1 Spaced Repetition @JD_Dillon

27. Retrieval Practice 0% 10% 20% 30% 40% 50% 60% 70% 80% Study Once Repeated Study Concept Mapping Retrieval Practice Karpicke + Blunt, 2011 PercentCorrectAnswers 27% 49% 45% 67% @JD_Dillon

28. Triggers an emotional reaction that assists with long-term retention. KNOWLEDGE 30 Misinformed Mistakes Mastery Smart Action Uninformed Paralysis Doubt Hesitation Source: Dr. James Bruno Confidence-Based Learning Methodology, UCLA CONFIDENCEConfidence-Based Assessment @JD_Dillon

29. Adaptive @JD_Dillon

30. 0% 25% 50% 75% 100% 0 10 20 30 40 50 60 Start of Spaced Repetition The Forgetting Curve Sustained Knowledge # of Days After Training KnowledgeRetention Based on 2.7M Sessions Real-World Retention @JD_Dillon

31. Introduce Reinforce React Workplace Safety Program @JD_Dillon

32. Drive @JD_Dillon

33. Casual Games Video games with simple rules + limited requirements designed for a mass audience Gamification Process of using game thinking + game mechanics to engage audiences and solve problems @JD_Dillon

34. • Casual Games • Points • Badges (re-earned) • Leaderboards (30-day) • Game Scores • Rewards • Challenges • Progress • Avatars • Social Features Game Mechanics 3 years of real-world data from companies in a variety of industries. @JD_Dillon

35. Choice @JD_Dillon

36. 71.3 108.12 0 20 40 60 80 100 120 Games OFF Games ON AverageNumberofLoginsin12Months Condition p < 0.001 Employees engaged 51.69% more often when they could play a casual game. @JD_Dillon

37. 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 Games OFF Games ON AVERAGECORRECTANSWERSTREAK LENGTHFORQUESTIONSANSWEREDTWICE CONDITION p < 0.001 Employees with higher engagement sustained higher levels of information recall. @JD_Dillon

38. 0.7 0.71 0.72 0.73 0.74 0.75 0.76 0.77 0.78 0.79 0.8 0-0.25 0.25-0.50 0.50-0.75 0.75-1.00 ProportionofTotalAnswersCorrect Training Frequency More Frequent Training = Better Learning Performance @JD_Dillon

39. Provide @JD_Dillon

40. @JD_Dillon

41. Mobile = More Training y = 0.0461x + 7.4565 R² = 0.21543 0 2 4 6 8 10 12 14 16 0 10 20 30 40 50 60 70 80 90 100 AverageLoginFrequencyPerMonth PerOrganization % of Total Logins as Mobile Per Organization User Login Frequency vs. Mobile Use Companies that provide mobile access have 42% higher frequency. @JD_Dillon

42. Leverage existing technology in the flow of work. @JD_Dillon

43. @JD_Dillon

44. Enable @JD_Dillon

45. Coaching @JD_Dillon

46. Go @JD_Dillon

47. iStock Managers are collecting 1 MILLION real-world behavior observations EVERY month. @JD_Dillon

48. Refreshers @JD_Dillon

49. Introduce Reinforce Prevent React Workplace Safety Program @JD_Dillon

50. Continuous Learning Experience Reinforcement Behaviors Analytics Motivation Feedback Shared Experience Community of Knowledge Events Online Content Experience Messaging @JD_Dillon

51. Reduction in Safety Incidents54% Reduction in Inventory Shrink Annual Cost Savings (Safety + Loss Prevention)$2.2M 55% +2 Additional Cars Sold per Month @JD_Dillon

52. Begin talking ecosystems Focus on person first, employee second Start with measureable outcomes Build an experience, not just content Integrate learning into the workflow Evolve the role of L&D @JD_Dillon

53. www.slideshare.net/JDDillon

54. Modern Learning Thought Leaders Jane Hart Arun Pradhan Clark Quinn Harold Jarche Josh Bersin @JD_Dillon

55. @JD_Dillon In Real Life … jddillon.com jdillon@axonify.com

56. Reimagining Your Organization’s Approach to Knowledge Sharing It’s gonna be AWESOME! Tuesday, November 15, 2016 | 8:30am – 4:30pm Pre-Conference Workshop

57. Keep People by Modernizing How They HR & Training Professionals Conference @JD_Dillon October 7, 2016

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