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K-Serve CRM Suite

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Information about K-Serve CRM Suite
Business & Mgmt

Published on February 3, 2009

Author: KServepublic

Source: slideshare.net

Description

K-Serve CRM covers Marketing, Sales and Support Automation. A powerful performancee tracking and Sales Analysis module also comes with the product. You get Enterprise class functionality and affordable prices - a world class product you cannot afford to ignore.
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K-Serve CRM Suite

Comprehensive CRM Solution Customer Portal Organization Model Saleable Products Model Security Model Software Productivity Tools Sales Performance Analysis Marketing Automation Sales Automation Customer Service Automation Support/ Contact Center Automation

Marketing Automation Marketing Activity Lead/ Allocation Marketing Automation Calls Contacts Mailout Ads/ Website Sales Opportunities Campaigns

Sales Automation Opportunities Sales Automation Accounts & their Contacts Order Booking Sales Activity Availability Check Opportunity Reallocation

Customer Service Automation Order Booking Customer Service Automation Customers Customer Service Activity Availability Check/ Update Payment Collection Customer Documents Support Services Registration Approval Routing

Support/ Contact Center / Customer Portal/ Web Site Update/ Resolve/ Close Case Case Creation Support/ Contact Center Automation (Intranet) Customers Registration/ Subscription Customer Documents Renewal View Close Case Case Creation Customer Portal Registration/ Subscription Public Website Login/ Information/ Inquiries

Sales Performance Analysis Performance Measures Order Booking, Collections Projection Update Plan Entry Actuals Update Sales Performance Tracking

Enterprise Scalability Sales/ Customer Service Region (Zone) Territory (Region) Corporate Ready to adapt to your model

Why K-Serve: The best ROI Very High Value for investment Price for Enterprise CRM Solution Completeness (Scalability/ Features/ Flexibility/ Speed/ Support) Powerful/ Complete Partial Leading Multi-national products K-Serve CRM Local Indian products International Low end products Custom building

Why K-Serve : Best practices adapted for your advantage K-Serve Xtendibility Tools Rapid, low effort For changes Personalized Support and Implementation Flexibility in Implementation methodology Low cost, High quality Adaptation through The lifecycle

Brought to you by Kallos Solutions (P) Ltd Started in 2003 Over 60 customers in US, Europe and India Satisfied customer base Diversified product and service base for long term and rapid growth Grew at 115% in FY 2007-08 Strong consulting and product development team

Started in 2003

Over 60 customers in US, Europe and India

Satisfied customer base

Diversified product and service base for long term and rapid growth

Grew at 115% in FY 2007-08

Strong consulting and product development team

Thank You Thank you

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